According to conventional business wisdom, the cost of retaining a customer is far lower than the cost of acquiring a customer, and the key to retaining a customer lies in effectively servicing a customer’s needs. To make this easier, Greytrix offers a Service Add-On for Sage CRM that helps streamline after-sales service. While Sage CRM adequately provides the tools to make a sale, our Service Add-On completes the picture with the ability to offer optimally managed after-sales service.
Some of the key features include:
Specially engineered for Sage CRM, the Greytrix Service Add-On enables Sage CRM users to manage inventory, assets, agreements, warranties, services provided, and service branch data effortlessly.
With after-sales service management becoming an integral part of the CRM system, users enjoy better visibility into the allocation of valuable resources. As a result, inventory and service networks can be optimally managed to ensure improved business productivity.
Superior after-sales service powered by the Greytrix Service Add-On enables service teams to identify and resolve customer queries/issues more effectively and faster. The result – higher customer satisfaction levels!
For more information on Greytrix Products and Services, write to us at firstname.lastname@example.org
Sage ERP X3 SERVICES
Recognized as among the most powerful and comprehensive ERP solutions for mid-sized businesses, Sage ERP X3 enables enterprises to manage growth, minimize costs, and improve service. Using Sage ERP X3, you can effectively and efficiently scale business while delighting customers and outsmarting the competition.
Gain lasting customer loyalty with Streamlined After-Sales Processes
Keep your finger on the customer’s pulse with effective Survey Management tool
Easily store many designs, colors, and images of the product.
The solution’s intuitive, user-friendly interface allows administrators to set up distinct numbering structures for each document type effectively, efficiently, and quickly