Enable Pipeline for Cases and Opportunity on Company and Person context

By | May 31, 2016

With the help of Pipeline view in Sage CRM we can easily view the current status of Opportunities and Cases based on the respective stages in CRM.
Clicking on a section of the pipeline or on one of the stage hyperlinks underneath the pipeline drills down the Statistics panel to show statistics for the selected Stage in the pipeline. This view is available under MY CRM, Team CRM tabs.
New Stuff: How to Edit Summary Report
In this blog, we are going to explain the steps to be followed to enable Pipeline for Cases and Opportunities. Below are the steps to be followed.
1) Go to Administration->System->System Behavior
Administration
2) Click on Change button and select Show pipeline for Companies/People as Yes and save.
Show Pipeline
3) Under Preferences tab to enable Pipeline view in Opportunities and Cases select yes in Show Opportunities Pipe Line and Show Cases Pipe Line field. Refer below screenshot.
Opportunity and Case Pipeline Settings
Now with Pipeline view user can have quick view of the current status of Opportunities and Cases based on the respective stages in CRM.
Below is the screenshot of Pipeline view for Opportunities.
Opportunity Pipeline View
Below is the screenshot of Pipeline view for Cases.
Case Pipeline View
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Also Read:
1) Pipeline failure with regional currency configurations
2) Case entity pipeline Sage CRM 2014 R2
3) Modify Pipeline Legend Order in Sage CRM
4) Floating pipeline to track Opportunity lifeline on Summary Screen
5) Set Info Message Color Based On Opportunity Stage