Category Archives: Communication

Notify Users By Sending Set of Recurring SMS from Sage CRM

Sage CRM is an enterprise management tool that has helped businesses deliver insights that matter the most in their day to day business. Sage CRM brings to your business a unique tool/feature wherein users can be notified through various types of alerts such as Emails, On-screen notifications and SMS. The specific means of triggering CRM… Read More »

Modifying the values of User Select field of Email Editor Screen in Sage CRM

One of the most helping feature of Sage CRM Email editor screen is the User Select field which helps to select and add the CRM user in To, CC and Bcc fields. This feature reduces the efforts of CRM User to remember or re-type the Email ids every time they open the New Email screen.… Read More »

How to disable Embedded Email Editor in Sage CRM?

CRM’s Email Manager Service runs at the background to process the inbound and outbound emails in CRM. There is no need to install Email Manager Functionality separately as it comes by default with the CRM installation. This functionality can work with CRM’s embedded email editor or Microsoft outlook to send email out of the CRM.… Read More »

Hide Follow-up fields from the Communication screen in Sage CRM

JavaScript or say Client side API has always been useful to make customizations in Sage CRM. Be it hide and show of the fields, adding or removal of buttons and so on. But have you ever tried to remove or hide those fields, which are visible on screen but not available at database level for… Read More »

Hide Reports using jQuery in Sage CRM

Sage CRM helps to manage Customer’s critical Sales, Marketing and Service activities on daily basis. Whereas the Reports in Sage CRM helps us to view the statistics of data entered in CRM in order to monitor and get an idea about the past or ongoing work; mainly used by the Management staff of an organization.… Read More »

Display List on Communication screen – Part II

In our previous blog, we have explained the functionality to display the list on Standard Communication screen by using HTML scripting. But, this time we will be explaining how to add communication list using JAVASCRIPT. New Stuff: Promoting Quote to an Order issue Here, we were asked by our customer to display past communication records regarding… Read More »

Company and Person Tagging in Email In and Out communications

In this blog, we will be looking at a solution which will allow system to tag/link Company and Person against those email addresses which are not available in CRM. Let me explain this with an example. Suppose, we have a Person associated with Greytrix Company in CRM which has 2 email addresses added against him.… Read More »

Enable Edit Document button in Sage CRM 7.3 Version

Hi Folks! In this blog I would like to explore one more document functionality related issue called “Unable to Edit Document”. As you know every client nowadays are installing and upgrading their CRM instance to latest version. New Stuff: Display Count of your Opportunities against Company Recently, one of our client has upgraded Sage CRM from… Read More »

Restrict Creating Follow Up On Opportunity Progress

In Sage CRM, On Opportunity Progress Screen we can see Create Follow Up checkbox checked which will ask user to create follow up every time user saves the opportunity progress. New Stuff: Global Search Functionality Here I will explain how to uncheck this checkbox to avoid creating follow up every time after adding opportunity progress. In standard… Read More »