Tag Archives: communications

Sage CRM 2022 R1: Mass delete communications

Sage announced the latest release of Sage CRM i.e., Sage CRM 2022 R1.  Each release has a different focus within the overall roadmap. The changes in Sage CRM 2022 R1 have been focused on improvements to the experience in Deployment and Administration. As we know every new version of Sage CRM is coming with many… Read More »

Mark Task ‘Complete’ from Calendar Tab

Calendar is one of the most effective features available in Sage CRM. In the Calendar tab within My CRM, it allows us to create communications as well as to view Communications created for another user in a more easy and responsive manner. In the calendar tab, you can view the Appointment or Task on daily,… Read More »

Display the Email’s Actual Received Date in Sage CRM

We are all aware of the Sage CRM‘s Communications module and the various features that are readily available to manage and maintain the Customer relationship. The flexibility of managing not only external communication activities with Customers but also utilizing the system in managing the internal communication with CRM users of the organization has made the… Read More »

Auto – complete tasks of a closed opportunity in Sage CRM

As we all know, Sage CRM’s Communications entity has not only helped to manage communication with the Customers but also internally within the application users. Another important feature is the ability to link these communications of any type i.e. Task, Appointments, or Email to the respective Sales or Service record of the Customer. This has… Read More »

Changing Sage CRM Default log on page for Mobile view

The use of mobile for any kind of activity is a very common thing now. People expect to get things done on their fingertips. The same principle applies to Sage CRM as well. There are two ways to access Sage CRM on your mobile. It has a dedicated mobile app and a mobile view. The… Read More »

Changing the Default Status of Communications while loading Calendar in Sage CRM

Calendar is one of the effective and main feature available in Sage CRM. In the latest versions of CRM many new functionalities have been added. You can refer earlier blogs for calendar functionalities in Sage CRM. In this blog, we will be explaining how to change the default status of communications while loading the calendar… Read More »

Hide Follow-up fields from the Communication screen in Sage CRM

JavaScript or say Client side API has always been useful to make customizations in Sage CRM. Be it hide and show of the fields, adding or removal of buttons and so on. But have you ever tried to remove or hide those fields, which are visible on screen but not available at database level for… Read More »

Provision to filter Emails Only in CRM

Recently, we came across a unique requirement where customer wanted to filter Email In and Email Out communications in single click. By looking at the standard screen we can only filter Appointments and Tasks but how to filter all Emails was a challenge. New Stuff:  Hide Interactive Dashboard Panel for Non Admin User By adding the… Read More »

Attach Meeting Documents against Appointments in Sage CRM

Sage CRM has helped to manage all communication related activities with the help of tasks, appointments, emails etc. Data security and management has also been made easily available within Sage CRM’s various modules or entities. But have you ever came across such a requirement where to need to upload documents related to specific appointments? New… Read More »

CRM for Subscription Process

Nowadays, Subscription business model is growing very rapidly in various industries and it is such a business model where customer pay money for a particular product/service for the particular time of period.  The major benefit which will be extracted from this business is it is a recurring model where customer’s subscription will be renewed on… Read More »