How to Re-Open Posted/Paid Customer Invoices in Sage X3

By | June 30, 2014

Often there can be a human error while entering invoices and it so happens that we find this anomaly quite later i.e after the Invoices are already posted and Journals are generated for the Invoices. What do we do in such a scenario? Well, X3 provides a very efficient and easiest workaround for this problem.

Reopen-1
Reopen-2Once you confirm the cancelation the Journals created for the Invoice are deleted and the invoices will be open for posting once again.

Note: The Sales or Purchase Invoices cannot be canceled using this process and requires a credit or debit notes in order reconcile the Stock movements.

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Greytrix caters to a wide range of Sage Enterprise Management (Sage X3) offerings – a Sage Business Cloud Solution. Our unique GUMU™ integrations include Sage Enterprise Management (Sage X3) for Sage CRMSalesforce.com and Magento eCommerce along with Implementation and Technical Support worldwide for Sage Enterprise Management (Sage X3). Currently we are Sage Enterprise Management Implementation Partner in East Africa, Middles East, Australia, Asia. We also offer best-in-class Sage X3 customization and development services, integrated applications such as POS | WMS | Payment Gateway | Shipping System | Business Intelligence | eCommerce and have developed add-ons such as Catch – Weight  and Letter of Credit for Sage Enterprise Management to Sage business partners, end users and Sage PSG worldwide.

Greytrix is a recognized Sage Rockstar ISV Partner for GUMU™ Sage Enterprise Management – Sage CRM integration also listed on Sage Marketplace; GUMU™ integration for Sage Enterprise Management – Salesforce is a 5-star app listed on Salesforce AppExchange.

For more information on Sage X3 Integration and Services, please contact us at x3@greytrix.com. We will be glad to assist you.