Maintenance and Support

First law of Software Engineering says “No matter where you are in the system life cycle, the system will change, and the desire to change it will persist throughout the life cycle.” Hence Maintenance is just an effort to keep up with the changing business requirements and an endeavour to step ahead of the change itself. Maintenance of Salesforce Applications due to frequently changing business requirements can turn out to be a complicated time consuming and an expensive process for organizations or App developers. To manage this business need many of our clients have taken the help of Greytrix expertise in Application Maintenance & Support Services.

Salesforce Maintenance and Support

Salesforce Maintenance & Support services

Greytrix provides end-to-end Salesforce Application Management, Support and Maintenance services exclusively customized to suit industry needs. We have expert team managing engagements across the globe for various industries. Greytrix support team provides enhanced value to you as we provide 24*7 Follow-the-sun approach (Level 1 to Level 4 Support), Matured Knowledge Transition Method, Industry best practices, Tools & Accelerators for faster –time to market and stringent SLA adherence.

 

Greytrix provides gamut of Maintenance & Support services that include:

  • Post development application support plan for managing application code.
  • Controlling the code versions and enhancing the application features.
  • Level 1 to Level 4 Support (Functional & Technical)
  • Customizations & Enhancements
  • Performance Tuning & Monitoring
  • Patches & Bug Fixes
  • Change Management
Customer Benefits
  • 24*7 Support
  • Reduction of Total Cost Ownership due to improved productivity & enhanced application stability
  • Significant Reduction in recurring cost of maintenance of existing applications
For more information on Maintenance and Support, write to us at salesforce@greytrix.com 

Customer Benefits

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