{"id":4468,"date":"2026-10-07T12:58:10","date_gmt":"2026-10-07T12:58:10","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/acumatica\/?p=4468"},"modified":"2026-10-07T12:58:11","modified_gmt":"2026-10-07T12:58:11","slug":"https-www-greytrix-com-blogs-acumatica-4","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/acumatica\/2026\/10\/07\/https-www-greytrix-com-blogs-acumatica-4\/","title":{"rendered":"Sales Order Process in Acumatica"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>What is Order-to-Cash (O2C)?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Order-to-Cash (O2C) is the complete business process that begins when a customer places an order and continues through order fulfilment, shipment, and invoicing. In Acumatica, the Sales Order process helps businesses manage these activities efficiently in one system, providing better visibility and accuracy throughout the sales Process<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In these blogs, we will go through entire sales process in Acumatica.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quotation &gt;&gt; Sales Process &gt;&gt; Shipment &gt;&gt; Invoice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Quotation<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A quotation is generated when a customer wants to know the price, products, and other order details before confirming a purchase. In Acumatica, quotation can be created, reviewed, print and convert into a sales order when customer accept the offer.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 1: Navigate to Sales Orders<br>Go to Transactions \u2192 Sales Orders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 2: Create a New Quotation<br>Click the + (Plus) icon and select the appropriate order type to create a new quotation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 3: Enter Quotation Details<br>Enter the required information. Fields marked with a red Star (*) are mandatory.<br>On the Details tab, click + to add products. Select the required Inventory Item, Warehouse, and Quantity for each product.<br>If multiple warehouses are available, select the appropriate warehouse based on where the inventory will be fulfilled.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 4: Print the Quotation<br>Once the quotation is complete,<br>Go to Action Toolbar and Click on Three dots \u2192 Printing and Emailing \u2192 Print Quote<br>The quotation can then be reviewed and shared with the customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 5: Convert the Quotation to a Sales Order<br>Once the customer accepts the quotation, it can be converted into a Sales Order.<br>Go to Action Toolbar and Click on Three dots \u2192 Processing \u2192 Copy Order<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Review the details in the Copy To window and click OK. The quotation information will then be copied into a Sales Order, allowing the order fulfilment process to continue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Sales Order<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A Sales Order represents the customer&#8217;s confirmed request to purchase products or services. Once the customer accepts the quotation, the order can be created and processed for fulfilment in Acumatica.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 1: Navigate to Sales Orders<br>Go to Transactions \u2192 Sales Orders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 2: Create a New Sales Order<br>Click the + (Plus) icon to create a new Sales Order.<br>Enter the required information, such as:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer<br>Location<br>Description<br>Order Date<br>Other mandatory fields<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 3: Add Products<br>Go to the Details tab and click + to add products.<br>Select the required Inventory Item, Warehouse, and Quantity for each product.<br>Acumatica also supports pricing and discount rules. For example, quantity-based discounts can be configured so that the appropriate discount is automatically applied when the order meets the defined criteria.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 4: Print the Sales Order<br>Once the Sales Order is completed<br>Go to Action Toolbar and Click on Three dots \u2192 Printing and Emailing \u2192 Print Sales Order<br>The Sales Order can then be reviewed and shared with the customer before proceeding to the next stage of the fulfilment process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Create Shipment<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once the Sales Order is confirmed, the next step is to fulfil the order by creating a Shipment. The shipment process allows the warehouse team to prepare and ship the products ordered by the customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 1: Remove the Sales Order from Hold<br>First, save the Sales Order. If the order is on Hold, click Remove Hold to allow further processing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 2: Enter Shipping Information<br>The required shipment information can then be entered in the Shipping tab.<br>This tab contains important shipping details, such as:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shipping Terms<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shipping Zone<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shipping Method<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ship Via<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Ship Via field identifies the carrier and shipping service that will be used to deliver the order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 3: Select the Warehouse<br>Select the appropriate Warehouse from which the products will be fulfilled.<br>Once the required shipping information is entered and the warehouse is selected, the shipment can proceed to the next stage of the fulfilment process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Print Pick List<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once the Shipment has been created, the warehouse team can use the Pick List to identify the products that need to be picked from inventory.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 1: Print the Pick List:<br>Go to Action Toolbar and Click on Three dots \u2192 Printing and Emailing \u2192 Print Pick List<br>The Pick List provides the warehouse team with the details required to locate and pick the ordered items from the selected warehouse.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 2: Pick the Items<br>The warehouse team can then pick the required items from inventory and prepare them for the next stage of the fulfilment process\u2014packing and shipment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Prepare the Invoice<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once the shipment has been completed, the next step is to prepare the customer invoice. This ensures that the financial transaction is recorded based on the products that were shipped.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 1: Prepare the Invoice<br>From the Shipment screen, click the Prepare Invoice button.<br>Acumatica automatically creates the invoice based on the shipment details and the configured invoicing settings.<br>This step connects the fulfilment process with the financial side of the transaction, ensuring that the customer is billed for the items that have been shipped.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Print and Release the Invoice<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 1: Print the Invoice<br>Go to Action Toolbar and Click on Three dots \u2192 Printing and Emailing \u2192 Print Invoice<br>Review the invoice to ensure that the customer, products, quantities, prices, taxes, and other details are correct.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 2: Release the Invoice<br>Oce the invoice has been reviewed and all information is correct, click Release.<br>Releasing the invoice posts the financial transaction according to the company&#8217;s configuration and completes the invoicing stage of the Sales Order process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Conclusion:<br><\/strong>The Sales Order process in Acumatica provides a structured and efficient way to manage the sales fulfilment cycle from start to finish. The process begins with a Quotation, which can be converted into a Sales Order once the customer confirms the purchase. The order then moves through Shipment Creation, Picking, Packing, and Shipment Confirmation. Once the shipment is completed, the user can Prepare, Print, and Release the Invoice. Overall, Acumatica connects sales, inventory, warehouse operations, shipping, and invoicing in one streamlined process, providing better visibility and helping businesses manage customer orders accurately and efficiently.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is Order-to-Cash (O2C)? Order-to-Cash (O2C) is the complete business process that begins when a customer places an order and continues through order fulfilment, shipment, and invoicing. In Acumatica, the Sales Order process helps businesses manage these activities efficiently in one system, providing better visibility and accuracy throughout the sales Process In these blogs, we\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/acumatica\/2026\/10\/07\/https-www-greytrix-com-blogs-acumatica-4\/\">Read More: Sales Order Process in Acumatica &raquo;<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[146,3,130],"tags":[4,159,16,248,398,397],"class_list":["post-4468","post","type-post","status-publish","format-standard","hentry","category-acumatica","category-acumatica-erp","category-acumatica-product","tag-acumatica","tag-acumatica-customization","tag-acumatica-erp","tag-erp","tag-o2c","tag-sales-process"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sales Order Process in Acumatica<\/title>\n<meta name=\"description\" content=\"The Sales Order process in Acumatica provides a structured and efficient way to manage the sales fulfilment cycle from start to finish. The process begins with a Quotation, which can be converted into a Sales Order once the customer confirms the purchase. The order then moves through Shipment Creation, Picking, Packing, and Shipment Confirmation. Once the shipment is completed, the user can Prepare, Print, and Release the Invoice. Overall, Acumatica connects sales, inventory, warehouse operations, shipping, and invoicing in one streamlined process, providing better visibility and helping businesses manage customer orders accurately and efficiently.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/acumatica\/2026\/10\/07\/https-www-greytrix-com-blogs-acumatica-4\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sales Order Process in Acumatica\" \/>\n<meta property=\"og:description\" content=\"The Sales Order process in Acumatica provides a structured and efficient way to manage the sales fulfilment cycle from start to finish. The process begins with a Quotation, which can be converted into a Sales Order once the customer confirms the purchase. The order then moves through Shipment Creation, Picking, Packing, and Shipment Confirmation. Once the shipment is completed, the user can Prepare, Print, and Release the Invoice. 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