{"id":2827,"date":"2013-03-13T09:55:52","date_gmt":"2013-03-13T09:55:52","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/?p=2827"},"modified":"2025-07-18T06:20:55","modified_gmt":"2025-07-18T06:20:55","slug":"cannot-login-to-sage-300-erp-due-to-user-limitation","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2013\/03\/13\/cannot-login-to-sage-300-erp-due-to-user-limitation\/","title":{"rendered":"Cannot Login to Sage 300 ERP due to User Limitation"},"content":{"rendered":"

Sometimes users come across situation; where they cannot login to Sage 300 ERP (formerly Sage Accpac ERP) and get the following message \u201cYou have reached the maximum number of Concurrent users for your LanPak license<\/strong>\u201d, while Login to Sage 300 ERP via terminal server.<\/p>\n

\"\"<\/a><\/p>\n

This might be happening due to following reasons:<\/strong><\/p>\n

1.\u00a0License consumption in Sage 300:<\/strong> It denotes that the total licenses purchased are all being used and no more users can login, as no spare license is available.
\n2.<\/strong>\u00a0On other hand, there might be a case where not all the users are logged in and still user gets the above message. Reason behind this could be the active user sessions on the terminal server.<\/p>\n

Generally, users who log into the terminal server via RDC close the session directly instead of logging off properly. As user has not logged off properly the session is still active and Sage 300 user license is still being consumed even though user is not using the session.
\nTo verify the same, users can check the Users tab on task manager of terminal server, which will provide them with the users list that is active or disconnected. If user were using the system then it would show status as \u2018Active\u2019 and if user has closed the session instead of logging off then it shows \u2018Disconnected\u2019 and if user Logs off the session properly then their name would not appear.<\/span><\/p>\n

\"\"<\/a><\/p>\n

Further select the disconnected users and then log them off so that the consumed license becomes available for use.
\nRelated Posts:<\/strong><\/p>\n

1.<\/strong>\u00a0Restrict users access of GL Accounts in Sage 300 ERP<\/a>
\n2.<\/strong>\u00a0Security Application in Sage 300 ERP<\/a>
\n3.<\/strong>\u00a0Login to Sage 300 ERP via Windows Authentication<\/a>
\n4.<\/strong>\u00a0\u201cYou do not have a license to use this product\u201d Error in Sage 300 ERP<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Sometimes users come across situation; where they cannot login to Sage 300 ERP (formerly Sage Accpac ERP) and get the following message \u201cYou have reached the maximum number of Concurrent users for your LanPak license\u201d, while Login to Sage 300 ERP via terminal server. This might be happening due to following reasons: 1.\u00a0License consumption in\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[511,1461,1495,2160,2357,2451],"class_list":["post-2827","post","type-post","status-publish","format-standard","hentry","category-sage-accpac","tag-concurrent-users","tag-lanpak-license","tag-login-issue","tag-rdc","tag-sage-300-erp","tag-sage-accpac-erp"],"yoast_head":"\nCannot Login to Sage 300 ERP due to User Limitation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2013\/03\/13\/cannot-login-to-sage-300-erp-due-to-user-limitation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cannot Login to Sage 300 ERP due to User Limitation\" \/>\n<meta property=\"og:description\" content=\"Sometimes users come across situation; where they cannot login to Sage 300 ERP (formerly Sage Accpac ERP) and get the following message \u201cYou have reached the maximum number of Concurrent users for your LanPak license\u201d, while Login to Sage 300 ERP via terminal server. This might be happening due to following reasons: 1.\u00a0License consumption in\u2026 Read More »\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2013\/03\/13\/cannot-login-to-sage-300-erp-due-to-user-limitation\/\" \/>\n<meta property=\"og:site_name\" content=\"Sage 300 ERP \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"article:published_time\" content=\"2013-03-13T09:55:52+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-18T06:20:55+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/wp-content\/uploads\/2013\/03\/1.-Message.png\" \/>\n<meta name=\"author\" content=\"sage300\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"sage300\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2013\/03\/13\/cannot-login-to-sage-300-erp-due-to-user-limitation\/\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2013\/03\/13\/cannot-login-to-sage-300-erp-due-to-user-limitation\/\",\"name\":\"Cannot Login to Sage 300 ERP due to User Limitation\",\"isPartOf\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2013\/03\/13\/cannot-login-to-sage-300-erp-due-to-user-limitation\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2013\/03\/13\/cannot-login-to-sage-300-erp-due-to-user-limitation\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/wp-content\/uploads\/2013\/03\/1.-Message.png\",\"datePublished\":\"2013-03-13T09:55:52+00:00\",\"dateModified\":\"2025-07-18T06:20:55+00:00\",\"author\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/#\/schema\/person\/1aced4e22c30ccf606960de27c9542f5\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2013\/03\/13\/cannot-login-to-sage-300-erp-due-to-user-limitation\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2013\/03\/13\/cannot-login-to-sage-300-erp-due-to-user-limitation\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2013\/03\/13\/cannot-login-to-sage-300-erp-due-to-user-limitation\/#primaryimage\",\"url\":\"http:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/wp-content\/uploads\/2013\/03\/1.-Message.png\",\"contentUrl\":\"http:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/wp-content\/uploads\/2013\/03\/1.-Message.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2013\/03\/13\/cannot-login-to-sage-300-erp-due-to-user-limitation\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Cannot Login to Sage 300 ERP due to User Limitation\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/#website\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/\",\"name\":\"Sage 300 ERP \u2013 Tips, Tricks and Components\",\"description\":\"Explore the world of Sage 300 with our insightful blogs, expert tips, and the latest updates. 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