{"id":29888,"date":"2021-07-30T13:08:00","date_gmt":"2021-07-30T13:08:00","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/?p=29888"},"modified":"2023-09-29T09:32:57","modified_gmt":"2023-09-29T09:32:57","slug":"inaccessible-sage-intelligence-reporting-cloud","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2021\/07\/30\/inaccessible-sage-intelligence-reporting-cloud\/","title":{"rendered":"Inaccessible Sage Intelligence Reporting Cloud"},"content":{"rendered":"\n

Sage Intelligence Reporting is a module in Sage 300 which gives crisp and precise report requirement. It also gives us an added benefit to design reports with in-house team as per our unique business requirements. In Sage 300 cloud sometimes Sage Intelligence Report is not able to respond for Reporting Cloud and displays it on Fade-in and Fade-out mode.

New Stuff: <\/em><\/strong>PW Management Inquiry Report<\/a>

This problem occurs due to inaccessible of Sage Intelligence Reporting Cloud (SIRC) in Web Screen for Admin Users. Here, if Admin User is not able to access  SIRC then Sage Intelligence Reporting Cloud screen does not display any error on screen but instead it starts to Fade-in and Fade-out on main page due to which we cannot proceed further. Please refer below screenshot.<\/p>\n\n\n\n

\"Sage<\/a><\/figure>\n\n\n\n

The reason for this Inaccessibility problem for the Admin Users is due to the Web.Config file which gets replaced or changed. Whenever we install new Product Updates, the Web.Config file gets replaced due to which all settings get changed, thus Admin Users cannot access Web API.

Let\u2019s resolve this problem<\/strong>

For this we need to change the configuration settings in two files.
You can browse those files in below path<\/p>\n\n\n\n

  1. Online\/Web\/Web.config<\/li>
  2. Online\/WebApi\/Web.config<\/li><\/ol>\n\n\n\n

    Search and find \u201cAllowWebApiAccessForAdmin<\/strong>\u201d. Make value=”true”<\/strong>. You must make the same change in both Web.config<\/strong> files.<\/p>\n\n\n\n

    \"WebConfig<\/a><\/figure>\n\n\n\n

    If value=\u201d true\u201d<\/strong>. The ADMIN user can use Web API and Sage Intelligence Reporting Cloud.<\/p>\n\n\n\n

    If value=\u201d false\u201d<\/strong>. The ADMIN user cannot use Web API or Sage Intelligence Reporting Cloud.<\/p>\n\n\n\n

    After making Changes in both Web.config files please restart IIS <\/strong>services and clear browser cache<\/strong>. And finally, you will be able to access Sage intelligence cloud reporting screen, please see the below screenshot for your reference.
    <\/p>\n\n\n\n

    \"Sage<\/a><\/figure>\n\n\n\n

    About Us<\/strong><\/span><\/p>\n\n\n\n

    Greytrix<\/a> – a globally recognized and one of the oldest Sage Development Partners is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development, and implementation competence.<\/p>\n\n\n\n

    Greytrix<\/a>\u00a0offers unique GUMU™<\/a> integrated solutions of\u00a0\u00a0Sage 300 <\/a>with Sage CRM,\u00a0Salesforce(listed on Salesforce Appexchange), Dynamics 365 CRM, and\u00a0Magento eCommerce,\u00a0along with Sage 300 Migration from\u00a0Sage 50 US, Sage 50 CA, Sage PRO, QuickBooks, Sage Business Vision and Sage Business <\/a>Works<\/a>. We also offer best-in-class\u00a0Sage 300 customization and development services\u00a0and integration services for applications such as\u00a0POS | WMS | Payroll | Shipping System | Business Intelligence | eCommerce for Sage 300 ERP<\/a>\u00a0and for Sage 300c development services we offer, upgrades of older codes and screens to new web screens, latest integrations using Data and web services to Sage business partners, end users and Sage PSG worldwide. <\/p>\n\n\n\n

    Greytrix offers 20+ add-ons for Sage 300 to enhance productivity such as\u00a0GreyMatrix,\u00a0Document Attachment,\u00a0Document Numbering,\u00a0Auto-Bank Reconciliation,\u00a0Purchase Approval System,\u00a0Three-way PO matching,\u00a0Bill of Lading,\u00a0and\u00a0VAT for the Middle East. The GUMU™ integration for Dynamics 365 CRM \u2013 Sage ERP is listed on Microsoft Appsource with an easy implementation package. <\/p>\n\n\n\n

    The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for processing and execution of application programs at the click of a button. <\/p>

    For more details on Sage 300 and Sage 300c Services, please contact us at accpac@greytrix.com<\/a>, We will like to hear from you.<\/p>\n\n\n\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    Sage Intelligence Reporting is a module in Sage 300 which gives crisp and precise report requirement. It also gives us an added benefit to design reports with in-house team as per our unique business requirements. In Sage 300 cloud sometimes Sage Intelligence Report is not able to respond for Reporting Cloud and displays it on\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[3732,3736,3733,3735,3734],"class_list":["post-29888","post","type-post","status-publish","format-standard","hentry","category-sage-accpac","tag-sage-intelligence-reporting-cloud","tag-sage-intelligence-reporting-cloud-admin-user-inaccessible","tag-sage-intelligence-reporting-cloud-fade-in-fade-out","tag-sage-intelligence-reporting-cloud-not-able-to-access","tag-sage-intelligence-reporting-cloud-not-open"],"yoast_head":"\nInaccessible Sage Intelligence Reporting Cloud - Sage 300 ERP \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"description\" content=\"Sage Intelligence Reporting is a module in Sage 300 which gives crisp and precise report.Design reports in-house as per business requirements.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2021\/07\/30\/inaccessible-sage-intelligence-reporting-cloud\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Inaccessible Sage Intelligence Reporting Cloud - 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