{"id":34533,"date":"2024-05-30T11:18:25","date_gmt":"2024-05-30T11:18:25","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/?p=34533"},"modified":"2025-06-24T09:01:09","modified_gmt":"2025-06-24T09:01:09","slug":"icons-not-displaying-in-sage-300c","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2024\/05\/30\/icons-not-displaying-in-sage-300c\/","title":{"rendered":"Icons not displaying in Sage 300c"},"content":{"rendered":"\n<p>Sage 300c is a cloud-connected version of the traditional <a href=\"https:\/\/www.sagesoftware.co.in\/erp\/what-is-erp\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.sagesoftware.co.in\/erp\/what-is-erp\/\" rel=\"noreferrer noopener\">Sage 300 ERP<\/a> software, allowing for increased flexibility and remote access. We can use Sage 300c, as its web-based interface provides a better user experience.<\/p>\n\n\n\n<p>The other day, when we logged into Sage 300c, we experienced an issue where the icons weren&#8217;t displaying. After extensive troubleshooting, we have come across a solution to this problem.<\/p>\n\n\n\n<p><strong>New Stuff: &#8211; <\/strong><a href=\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2024\/05\/30\/introduction-to-barcode-integration-module-qr-code\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2024\/05\/30\/introduction-to-barcode-integration-module-qr-code\/\" rel=\"noreferrer noopener\">Introduction to Barcode Integration Module (QR Code)<\/a><\/p>\n\n\n\n<center><a href=\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/wp-content\/uploads\/2024\/05\/image-3-1024x532.png\" alt=\"Output- Customer Master Export\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px; align: center;\" src=\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/wp-content\/uploads\/2024\/05\/image-3-1024x532.png\"alt=Module\"><\/a><\/center><font size=\"2\"><center>Fig 1. Icons not loading<\/center><\/font>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Solution 1-<\/strong> Check the security permission of Sage 300 folder. Give the permission of Sage 300 folder to IIS users.<\/p>\n\n\n\n<p><strong>Solution 2-<\/strong> The issue stemmed from missing IIS permissions. Please refer to the screenshot below.<\/p>\n\n\n\n<center><a href=\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/wp-content\/uploads\/2024\/05\/image-4.png\" alt=\"Output- Customer Master Export\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px; align: center;\" src=\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/wp-content\/uploads\/2024\/05\/image-4.png\"alt=Permission\"><\/a><\/center><font size=\"2\"><center>Fig 2. Missing permission of IIS<\/center><\/font>\n\n\n\n<p><\/p>\n\n\n\n<p>Please follow the below steps to resolve the problem.<\/p>\n\n\n\n<p><strong>Steps<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to Control Panel.<\/li>\n\n\n\n<li>Click on Programs.<\/li>\n\n\n\n<li>Click on Turn Windows features on or off.<\/li>\n\n\n\n<li>Check the Web Management tools, World Wide Web Services from Internet Information Services option.<\/li>\n\n\n\n<li>Check the Internet Information Services Hostable Web core option.<\/li>\n\n\n\n<li>Restart the system.<\/li>\n<\/ul>\n\n\n\n<center><a href=\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/wp-content\/uploads\/2024\/05\/image-5.png\" alt=\"Output- Customer Master Export\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px; align: center;\" src=\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/wp-content\/uploads\/2024\/05\/image-5.png\"alt=\"features\"><\/a><\/center><font size=\"2\"><center>Fig 3. Granting the permissions to IIS<\/center><\/font>\n\n\n\n<p><\/p>\n\n\n\n<p>Now you can see the icons in Sage 300c.<\/p>\n\n\n\n<center><a href=\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/wp-content\/uploads\/2024\/05\/image-6-1024x487.png\" alt=\"Output- Customer Master Export\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px; align: center;\" src=\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/wp-content\/uploads\/2024\/05\/image-6-1024x487.png\"alt=\"Icons\"><\/a><\/center><font size=\"2\"><center>Fig 4. Icons loaded properly<\/center><\/font>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>About Us: &#8211;<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a>&nbsp;\u2013 a globally recognized and one of the oldest Sage Gold Development Partner is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation competence.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a>&nbsp;offers unique GUMU&#x2122; integrated solutions of&nbsp;&nbsp;<a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-300-erp-integration\">Sage 300 with Sage CRM,<\/a>&nbsp;<a href=\"https:\/\/www.greytrix.com\/product\/sage-300-erp\/gumu-300-salesforce-integration\">Salesforce.com<\/a>, Dynamics 365 CRM and&nbsp;<a href=\"https:\/\/www.greytrix.com\/product\/sage-300-erp\/ecommerce-magento-integration\">MagentoeCommerce<\/a>&nbsp;along with Sage 300 Migration from&nbsp;<a href=\"https:\/\/www.greytrix.com\/resources\/sage-erp-crm-migration.pdf\">Sage 50 US, Sage 50 CA, Sage PRO, QuickBooks, Sage Business Vision and Sage Business Works<\/a>. We also offer best-in-class&nbsp;<a href=\"https:\/\/www.greytrix.com\/product\/erp-development\/sage-300-erp-development\">Sage 300 customization and development services<\/a>&nbsp;and integration services for applications such as&nbsp;<a href=\"https:\/\/www.greytrix.com\/product\/erp-development\/sage-300-integration-services\">POS | WMS | Payroll | Shipping System | Business Intelligence | eCommerce for Sage 300 ERP<\/a>&nbsp;and for Sage 300c development services we offer, upgrades of older codes and screens to new web screens, latest integrations using Data and web services to Sage business partners, end users and Sage PSG worldwide. Greytrix offers 20+ addons for Sage 300 to enhance productivity such as&nbsp;<a href=\"https:\/\/www.greytrix.com\/product\/sage-300-erp-add-ons\/greymatrix-apparel-solution\">GreyMatrix<\/a>,&nbsp;<a href=\"https:\/\/www.greytrix.com\/product\/sage-300-erp-add-ons\/greytrix-document-attachement\">Document Attachment<\/a>,&nbsp;<a href=\"https:\/\/www.greytrix.com\/product\/sage-300-erp-add-ons\/greytrix-document-numbering\">Document Numbering<\/a>,&nbsp;<a href=\"https:\/\/www.greytrix.com\/product\/sage-300-erp-add-ons\/auto-bank-reconciliation\">Auto-Bank Reconciliation<\/a>,&nbsp;<a href=\"https:\/\/www.greytrix.com\/product\/sage-300-erp-add-ons\/purchase-approval-system\">Purchase Approval System<\/a>,&nbsp;<a href=\"https:\/\/www.greytrix.com\/product\/sage-300-erp-add-ons\/three-way-po-matching\">Three way PO matching<\/a>,&nbsp;<a href=\"https:\/\/www.greytrix.com\/product\/sage-300-erp-add-ons\/bill-of-lading\">Bill of Lading<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.greytrix.com\/product\/sage-300-erp-add-ons\/vat-middle-east\">VAT for Middle East<\/a>. The GUMU&#x2122; integration for Dynamics 365 CRM \u2013 Sage ERP is listed on Microsoft Appsource with easy implementation package.<\/p>\n\n\n\n<p>For more details on Sage 300 and Sage 300c Services, please contact us at&nbsp;<a href=\"mailto:accpac@greytrix.com\">accpac@greytrix.com<\/a>, We will like to hear from you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sage 300c is a cloud-connected version of the traditional Sage 300 ERP software, allowing for increased flexibility and remote access. We can use Sage 300c, as its web-based interface provides a better user experience. The other day, when we logged into Sage 300c, we experienced an issue where the icons weren&#8217;t displaying. After extensive troubleshooting,\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/2024\/05\/30\/icons-not-displaying-in-sage-300c\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[3819],"class_list":["post-34533","post","type-post","status-publish","format-standard","hentry","category-sage-accpac","tag-sage300c"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fix Icons Not Displaying Issue in Sage 300c<\/title>\n<meta name=\"description\" content=\"Troubleshoot and resolve the issue of missing icons in Sage 300c. 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