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</html><description>You must have observed this feature on various blogs and forums sites. The Title of main topic of discussion is on the top and there is the plus sign clicking which we get the tree view of all the previous communications regarding that particular topic. CRM also has the Communications feature built in. We can&#x2026; Read More &raquo;</description><thumbnail_url>http://2.bp.blogspot.com/_A6_b0zkYeSY/SlQxFokloZI/AAAAAAAAAdQ/UfcMDtlMSrs/s400/untitled1.JPG</thumbnail_url></oembed>
