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<oembed><version>1.0</version><provider_name>Sage CRM &#x2013; Tips, Tricks and Components</provider_name><provider_url>https://www.greytrix.com/blogs/sagecrm</provider_url><title>Enabling Secondary Entities for Escalation - Sage CRM &#x2013; Tips, Tricks and Components</title><type>rich</type><width>600</width><height>338</height><html>&lt;blockquote class="wp-embedded-content" data-secret="qS87R0ALXS"&gt;&lt;a href="https://www.greytrix.com/blogs/sagecrm/2010/09/27/enabling-secondary-entities-for-escalation/"&gt;Enabling Secondary Entities for Escalation&lt;/a&gt;&lt;/blockquote&gt;&lt;iframe sandbox="allow-scripts" security="restricted" src="https://www.greytrix.com/blogs/sagecrm/2010/09/27/enabling-secondary-entities-for-escalation/embed/#?secret=qS87R0ALXS" width="600" height="338" title="&#x201C;Enabling Secondary Entities for Escalation&#x201D; &#x2014; Sage CRM &#x2013; Tips, Tricks and Components" data-secret="qS87R0ALXS" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"&gt;&lt;/iframe&gt;&lt;script type="text/javascript"&gt;
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</html><description>Sage CRM has provided wonderful features to automate tasks like sending mails or notifications etc using Escalation. We can send automated emails through implementing business rules using escalation service in SageCRM. Have you ever been thought about sending automated emails or setting escalation rules for secondary entities in CRM? Recently I had come up with&#x2026; Read More &raquo;</description></oembed>
