{"version":"1.0","provider_name":"Sage CRM \u2013 Tips, Tricks and Components","provider_url":"https:\/\/www.greytrix.com\/blogs\/sagecrm","title":"Threaded Communication View in CRM Self Service - Sage CRM \u2013 Tips, Tricks and Components","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"HzBUgWxQiK\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/07\/14\/threaded-communication-view-in-crm-self-service\/\">Threaded Communication View in CRM Self Service<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/07\/14\/threaded-communication-view-in-crm-self-service\/embed\/#?secret=HzBUgWxQiK\" width=\"600\" height=\"338\" title=\"&#8220;Threaded Communication View in CRM Self Service&#8221; &#8212; Sage CRM \u2013 Tips, Tricks and Components\" data-secret=\"HzBUgWxQiK\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","description":"We had already posted how this functionality will work from within CRM. Please follow the link below to refer the post. http:\/\/sagecrmaddons.blogspot.com\/2009\/07\/threaded-communication-view.html Now it\u2019s also possible to have this functionality in CRM Self Service web site. Self service users that are assigned the rights to access Self service website from CRM can login to the\u2026 Read More &raquo;","thumbnail_url":"http:\/\/4.bp.blogspot.com\/_A6_b0zkYeSY\/SmACMTUI-XI\/AAAAAAAAAd4\/VyXdwkNxuJI\/s400\/untitled.JPG"}