{"version":"1.0","provider_name":"Sage CRM \u2013 Tips, Tricks and Components","provider_url":"https:\/\/www.greytrix.com\/blogs\/sagecrm","title":"Managing Email Interaction through CRM - Sage CRM \u2013 Tips, Tricks and Components","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"6GBKIchTIT\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2012\/06\/28\/managing-email-interaction-through-crm\/\">Managing Email Interaction through CRM<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2012\/06\/28\/managing-email-interaction-through-crm\/embed\/#?secret=6GBKIchTIT\" width=\"600\" height=\"338\" title=\"&#8220;Managing Email Interaction through CRM&#8221; &#8212; Sage CRM \u2013 Tips, Tricks and Components\" data-secret=\"6GBKIchTIT\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","description":"In most of the organizations, complaint or request management is email based. In this case it is very much necessary to have tracking parameters to search such email communications like Interaction Id\u2019s, Reference Id\u2019s etc. This helps us track the communications logged by customer as well as responses sent for the same in CRM system.\u2026 Read More &raquo;"}