{"id":10099,"date":"2015-05-02T09:58:53","date_gmt":"2015-05-02T09:58:53","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=10099"},"modified":"2018-09-20T11:32:41","modified_gmt":"2018-09-20T11:32:41","slug":"troubleshooting-export-to-pdf-issue-with-sage-crm","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/05\/02\/troubleshooting-export-to-pdf-issue-with-sage-crm\/","title":{"rendered":"Troubleshooting Export to PDF issue with Sage CRM"},"content":{"rendered":"

\u2018win32 error. code: 1. incorrect function\u2019<\/strong> is one of the most forbidding error found in Sage CRM 7.x history under Reports section. It is usually found when you try to extract any of the report from CRM in PDF format. Recently we encountered the same issue for one of our clients. However, We were lucky enough to get rid of it which is as explained below.<\/p>\n

New Stuff<\/em><\/strong>:<\/em><\/strong>\u00a0Create log file using .net API<\/a><\/p>\n

\"Export<\/a><\/p>\n

While investigating this issue, I found various suggestions such as:<\/p>\n

    \n
  1. Increasing the Desktop size limitation from CRM so that huge amount of data can be generated.<\/li>\n
  2. Re-install Sage CRM, but only IIS Aliases.<\/li>\n
  3. Re-installing\/installing Java.<\/li>\n<\/ol>\n

    But the one which lead me to exact error definition was executing FOP.bat<\/strong> file from command line. Since we all know that FOP is called via a batch file (FOP.bat) and this in turn calls the Java application that reads a formatting object (FO) tree and renders the resulting pages to PDF.\u00a0 So on executing FOP.bat<\/strong> file from command prompt I faced the below error.<\/p>\n

    \"FOP\"<\/a><\/p>\n

    On examining the FOP.bat<\/strong> file I found an incorrect path that was referring to JRE folder.
    \n    \"1\"<\/a>We have replaced the path with one which referred to the JRE folder; located within the CRM\u2019s services folder and gave an IISRESET.
    \n    \"2\"<\/a>And that was it, my report\u2019s Export to PDF issue was resolved.<\/p>\n

    About Us<\/strong><\/span>
    \n    Greytrix<\/a> a globally recognized Premier Sage Gold Development Partner is a one stop solution provider for Sage ERP and Sage CRM needs. Being recognized and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.<\/p>\n

    Greytrix<\/a>\u00a0has some unique integration solutions for Sage CRM with Sage ERPs (Sage Enterprise Management (Sage X3<\/a>),\u00a0Sage Intacct<\/a>, Sage 100<\/a>,\u00a0Sage 500<\/a>\u00a0and\u00a0Sage 300<\/a>).We also offer best-in-class\u00a0Sage ERP<\/a> and Sage CRM<\/a> customization and development services\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users and Sage PSG worldwide. Greytrix\u00a0helps in\u00a0migrating of Sage CRM from Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer<\/a>. Our Sage CRM Product Suite includes Greytrix Business Manager<\/a>, Sage CRM Project Manager<\/a>, Sage CRM Resource Planner<\/a>, Sage CRM Contract Manager<\/a>, Sage CRM Event Manager<\/a>, Sage CRM Budget Planner<\/a>, Gmail Integration<\/a>, Sage CRM Mobile Service Signature<\/a> and Sage CRM CTI Framework<\/a>.<\/p>\n

    Greytrix is a recognized Sage Rockstar ISV Partner<\/a> for GUMU™ Sage Enterprise Management \u2013 Sage CRM integration also listed on Sage Marketplace<\/a>.<\/p>\n

    For more information on our integration solutions, please contact us at\u00a0sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"

    \u2018win32 error. code: 1. incorrect function\u2019 is one of the most forbidding error found in Sage CRM 7.x history under Reports section. It is usually found when you try to extract any of the report from CRM in PDF format. Recently we encountered the same issue for one of our clients. However, We were lucky\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73,147,185,203,317,332,1],"tags":[1119,1173,1414,2596],"class_list":["post-10099","post","type-post","status-publish","format-standard","hentry","category-configuration","category-export-to-pdf","category-increase","category-jre","category-report","category-sage-crm","category-uncategorized","tag-export-to-pdf","tag-fop-bat","tag-incorrect-function","tag-win-32-error"],"yoast_head":"\nTroubleshooting Export to PDF issue with Sage CRM - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/05\/02\/troubleshooting-export-to-pdf-issue-with-sage-crm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshooting Export to PDF issue with Sage CRM - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"\u2018win32 error. code: 1. incorrect function\u2019 is one of the most forbidding error found in Sage CRM 7.x history under Reports section. 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