{"id":108,"date":"2009-04-17T06:19:00","date_gmt":"2009-04-17T06:19:00","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=108"},"modified":"2009-04-17T06:19:00","modified_gmt":"2009-04-17T06:19:00","slug":"send-an-email-once-case-is-createdclosed-in-the-sage-crm","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/04\/17\/send-an-email-once-case-is-createdclosed-in-the-sage-crm\/","title":{"rendered":"Send an Email once Case is Created\/Closed in the Sage CRM"},"content":{"rendered":"<p>Are you looking for the functionality which will help you to automatically send an email once a case is filed into CRM? <\/p>\n<p>Yes, you can implement this in CRM. You just need to write one Table Level Script (TLS) for the case. The TLS will fetch the person attached with currently created case and then accordingly send the email notification respectively. We can do the same at the time of case closed, too.<\/p>\n<p>While sending the mail, just make sure that you have a valid &#8220;Outgoing mail server (SMTP)&#8221; within your email configuration settings.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you looking for the functionality which will help you to automatically send an email once a case is filed into CRM? Yes, you can implement this in CRM. You just need to write one Table Level Script (TLS) for the case. The TLS will fetch the person attached with currently created case and then\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/04\/17\/send-an-email-once-case-is-createdclosed-in-the-sage-crm\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1042],"class_list":["post-108","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-email"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Send an Email once Case is Created\/Closed in the Sage CRM - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/04\/17\/send-an-email-once-case-is-createdclosed-in-the-sage-crm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Send an Email once Case is Created\/Closed in the Sage CRM - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Are you looking for the functionality which will help you to automatically send an email once a case is filed into CRM? 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The TLS will fetch the person attached with currently created case and then\u2026 Read More &raquo;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/04\/17\/send-an-email-once-case-is-createdclosed-in-the-sage-crm\/\" \/>\n<meta property=\"og:site_name\" content=\"Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"article:published_time\" content=\"2009-04-17T06:19:00+00:00\" \/>\n<meta name=\"author\" content=\"greysagecrm\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"greysagecrm\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/04\/17\/send-an-email-once-case-is-createdclosed-in-the-sage-crm\/\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/04\/17\/send-an-email-once-case-is-createdclosed-in-the-sage-crm\/\",\"name\":\"Send an Email once Case is Created\/Closed in the Sage CRM - Sage CRM \u2013 Tips, Tricks and Components\",\"isPartOf\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\"},\"datePublished\":\"2009-04-17T06:19:00+00:00\",\"author\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/e7ff1c8f4763b47730d6bc5e74d59c1f\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/04\/17\/send-an-email-once-case-is-createdclosed-in-the-sage-crm\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/04\/17\/send-an-email-once-case-is-createdclosed-in-the-sage-crm\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/04\/17\/send-an-email-once-case-is-createdclosed-in-the-sage-crm\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Send an Email once Case is Created\/Closed in the Sage CRM\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\",\"name\":\"Sage CRM \u2013 Tips, Tricks and Components\",\"description\":\"Explore the possibilities with Sage CRM insights through our comprehensive blogs. 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