{"id":10838,"date":"2015-08-31T17:30:42","date_gmt":"2015-08-31T17:30:42","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=10838"},"modified":"2015-08-31T17:30:42","modified_gmt":"2015-08-31T17:30:42","slug":"real-time-change-from-sage-erp-x3-to-sage-crm-troubleshooting-tips","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/08\/31\/real-time-change-from-sage-erp-x3-to-sage-crm-troubleshooting-tips\/","title":{"rendered":"Real time Change from Sage ERP X3 to Sage CRM \u2013 Troubleshooting Tips"},"content":{"rendered":"

Recently, we released, GUMU™ for Sage CRM \u2013 Sage ERP X3 Integration.<\/a>\u00a0Our GUMU™ for Sage CRM \u2013 Sage ERP X3 is a real time, bidirectional link. In our previous blogs we have discussed how to install and configure GUMU™ on Sage ERP X3 side for real time changes from Sage ERP to Sage CRM. In this blog we will discuss a common issue which user may come across while updating a record from Sage ERP X3 to Sage CRM along with its possible solution.<\/p>\n

New Stuff<\/strong>: GUMU™ for Sage CRM \u2013 Sage ERP X3 Integration \u2013 Edit orders<\/a><\/span><\/p>\n

Sometimes when updates a record in Sage ERP X3 it does not get reflected in Sage CRM. Let go through the steps which user may check in order to troubleshoot this issue.<\/p>\n

GUMU™ Sage ERP X3 Integration<\/strong><\/span> \u00a0Video <\/a>| Blog<\/a><\/strong><\/p>\n

To Check if configuration is set as Active<\/span><\/strong>
\n1. \u00a0Login to Sage ERP X3.
\n2. \u00a0Navigate to GUMU™ Integration -> Configuration.
\n3. \u00a0In Configuration details panel check whether it is checked. Please note that, it must be checked in order to activate real-time updates.
\nIf this is checked and still you are facing issue, then you can check by using Test Connection button.
\nTo Check test connection to Sage CRM<\/span><\/strong>
\n1. \u00a0Login to Sage ERP X3.
\n2. \u00a0Navigate to GUMU™ Integration -> Configuration.
\n3. In Configuration details panel click on \u201cTest Connection\u201d button. On successful connection user will get a success message.
\n\"Troubleshooting1\"
\nTo troubleshoot above error, user can check below points:<\/strong><\/span>
\n1. Run \u201cServices.msc\u201d as Administrator.
\n2. On services list search for SageX3_JAV_coreserver_X3V65<\/strong> service.
\n3. Check its status, it should be in running state. If it\u2019s not in running then you can start it by simply clicking on \u201cStart\u201d as mentioned in below screenshot.
\n\"Troubleshooting2\"<\/p>\n

This should solve the problem. In any case issue persists, you can always contact us for GUMU support at sage@greytrix.com.<\/p>\n

Also Read :<\/span><\/strong><\/p>\n

1. Sage ERP X3 integration with Sage CRM \u2013 Troubleshooting Tips<\/a>
\n2. GUMU for Sage CRM- Sage ERP X3 \u2013 Sage ERP X3 Side Configuration<\/a>
\n3. Promote Sage CRM Orders to Sage ERP X3 with GUMU Integration<\/a>
\n4. Synchronization Setting in GUMU for Sage CRM \u2013 Sage ERP X3<\/a>
\n5. Link Customer functionality in GUMU for Sage CRM \u2013 Sage ERP X3<\/a><\/p>\n

 
\nAbout Us<\/strong><\/p>\n

Greytrix is one stop solution provider for Sage ERP and Sage CRM needs. We provide complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.<\/p>\n

Greytrix<\/a>\u00a0has some unique integration solutions for Sage CRM with Sage ERP\u2019s (Sage X3<\/a>,\u00a0Sage 100<\/a>,\u00a0Sage 500<\/a>\u00a0and\u00a0Sage 300<\/a>).We also offer best-in-class\u00a0Sage ERP<\/a> and Sage CRM<\/a> customization and development services\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users and Sage PSG worldwide. Greytrix<\/a>\u00a0helps in\u00a0migrating to Sage CRM from ACT<\/a>,\u00a0Goldmine<\/a>\u00a0and other CRM\u2019s.<\/p>\n

For more information on our integration solutions, please contact us at\u00a0sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"

Recently, we released, GUMU™ for Sage CRM \u2013 Sage ERP X3 Integration.\u00a0Our GUMU™ for Sage CRM \u2013 Sage ERP X3 is a real time, bidirectional link. In our previous blogs we have discussed how to install and configure GUMU™ on Sage ERP X3 side for real time changes from Sage ERP to Sage CRM. In\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73,192],"tags":[1238,1274,1306,2150,2192,2474],"class_list":["post-10838","post","type-post","status-publish","format-standard","hentry","category-configuration","category-integration-sage-crm","tag-gumu","tag-gumu-tips","tag-gumux3","tag-sage-erp-x3","tag-sagex3","tag-troubleshooting"],"yoast_head":"\nReal time Change from Sage ERP X3 to Sage CRM \u2013 Troubleshooting Tips - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/08\/31\/real-time-change-from-sage-erp-x3-to-sage-crm-troubleshooting-tips\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Real time Change from Sage ERP X3 to Sage CRM \u2013 Troubleshooting Tips - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Recently, we released, GUMU™ for Sage CRM \u2013 Sage ERP X3 Integration.\u00a0Our GUMU™ for Sage CRM \u2013 Sage ERP X3 is a real time, bidirectional link. 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