{"id":110,"date":"2009-04-18T13:34:00","date_gmt":"2009-04-18T13:34:00","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=110"},"modified":"2009-04-18T13:34:00","modified_gmt":"2009-04-18T13:34:00","slug":"handle-communications-and-notes-for-a-case-in-crm-self-service","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/04\/18\/handle-communications-and-notes-for-a-case-in-crm-self-service\/","title":{"rendered":"Handle Communications and Notes for a Case in CRM Self Service"},"content":{"rendered":"<p>As we know that there are a lot of limitations available in Self Service customization and Sage CRM does not support to customize the Self Service smoothly. <\/p>\n<p>But if you are looking to create communications or add any notes against the case you have created in CRM Self Service?<\/p>\n<p>If yes, then we have designed the functionality to add\/edit any communications and notes against cases in CRM Self Service. <\/p>\n<p><a href=\"http:\/\/1.bp.blogspot.com\/_A6_b0zkYeSY\/SenYHGgxVSI\/AAAAAAAAATg\/wpveqTjglqA\/s1600-h\/selfservicecommnotes.JPG\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" style=\"display:block; margin:0px auto 10px; text-align:center;cursor:pointer; cursor:hand;width: 400px; height: 285px;\" src=\"http:\/\/1.bp.blogspot.com\/_A6_b0zkYeSY\/SenYHGgxVSI\/AAAAAAAAATg\/wpveqTjglqA\/s400\/selfservicecommnotes.JPG\" border=\"0\" alt=\"\"id=\"BLOGGER_PHOTO_ID_5326025650861069602\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As we know that there are a lot of limitations available in Self Service customization and Sage CRM does not support to customize the Self Service smoothly. But if you are looking to create communications or add any notes against the case you have created in CRM Self Service? If yes, then we have designed\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/04\/18\/handle-communications-and-notes-for-a-case-in-crm-self-service\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[2261],"class_list":["post-110","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-self-service"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Handle Communications and Notes for a Case in CRM Self Service - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/04\/18\/handle-communications-and-notes-for-a-case-in-crm-self-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Handle Communications and Notes for a Case in CRM Self Service - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"As we know that there are a lot of limitations available in Self Service customization and Sage CRM does not support to customize the Self Service smoothly. 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