{"id":12077,"date":"2016-02-27T05:09:47","date_gmt":"2016-02-27T05:09:47","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=12077"},"modified":"2016-02-27T05:09:47","modified_gmt":"2016-02-27T05:09:47","slug":"how-to-control-email-forward-and-reply-translations","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/02\/27\/how-to-control-email-forward-and-reply-translations\/","title":{"rendered":"How to control Email Forward and Reply Translations"},"content":{"rendered":"

Communications is one of the important pillars for running Business successfully. Sage CRM\u2019s<\/a> Email functionality has proved to be one of the strongest feature as it has its own internal e-Mail client that allows users to create, send and manage emails entirely within CRM. In this article I will make you familiar with the default translations of Sage CRM<\/a> that provides the text in Sage CRM\u2019s<\/a> internal e-mail client.<\/p>\n

New Stuff:\u00a0<\/em><\/strong>Modify font size of fields added in Entity Top Content screen<\/a><\/span><\/span><\/p>\n

\"1\"<\/a><\/em><\/strong><\/span><\/p>\n

Above image shows a list of communications that includes emails records. Clicking any of these record will redirect you to below screen.<\/p>\n

\"2\"<\/a><\/p>\n

This email screen or say the internal email client allows the user to forward or reply to the email directly from and within Sage CRM<\/a>.
\nBut have you ever wondered what determines the text that is automatically included \u2013
\ne.g.
\n—–Original Message—–
\nFrom: Susan Maye
\nSent: 08\/19\/2014 2:53 AM
\nTo: Simon Yaltoy
\nCC:
\nSubject:<\/em><\/p>\n

It\u2019s the hidden feature of CRM i.e. Translations that helps in controlling the text that is set\/used in the responses of email screens. There are basically three important translations which are the email\u2019s subject, plain text body and HTML body.<\/p>\n

Reply text<\/strong><\/p>\n