{"id":12808,"date":"2016-05-31T07:21:43","date_gmt":"2016-05-31T07:21:43","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=12808"},"modified":"2025-01-28T06:08:10","modified_gmt":"2025-01-28T06:08:10","slug":"sage-500-erp-integration-with-sage-crm-troubleshooting-tips","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/05\/31\/sage-500-erp-integration-with-sage-crm-troubleshooting-tips\/","title":{"rendered":"Sage 500 ERP Integration with Sage CRM \u2013 Troubleshooting Tips"},"content":{"rendered":"

Our GUMU™ for Sage CRM \u2013 Sage 500 integration is a bi-directional integration link where changes made to customer from Sage 500 to sage CRM reflect on real time basis and vice-versa.
\nIn our previous\u00a0blog post<\/a>, we went through steps to install and configure GUMU scripts at Sage 500. \u00a0In this blog post, we will discuss about the errors which a user may face while updating records from Sage 500 to Sage CRM.<\/p>\n

New\u00a0Stuff<\/b>:<\/span>\u00a0Implementing Real time synchronization from Sage CRM to Sage X3 using GUMU<\/a><\/p>\n

Issue:<\/strong> \u00a0\u201cActiveX component can’t create object.\u201d
\n\"error\"<\/a>
\nAfter implementing the changes which are required for real time updates from Sage 500 to Sage CRM, Sage 500 user may come across with an error message \u201cActiveX component can’t create object: SageCRMConfigurator.Configurator.\u201d
\nLocation where it occurs: This issue may occur in Sage 500 applications while saving particular customer record from Customer\/Contact\/Address Maintenance screen.
\nReason<\/strong>: One of the major reasons for this error message can be one of the following,
\n1. GUMU workstation is not installed on Sage 500 and Sage CRM server.
\n2. A windows domain user used in Impersonation section of GUMU configuration doesn\u2019t have enough rights to access the GUMU \u00a0Integration files.
\n3. Sage CRM URL is not accessible from the Sage 500 server.
\nSolution:<\/strong> For resolving above error, please follow below steps.
\n1. On Sage 500 server: Please check if GUMU workstation is installed on Sage 500 server. If it is already installed, then try giving rights to GUMU installation directory and then check if records are getting updated from Sage 500 to Sage CRM.
\n2. Please re-verify the Sage CRM details entered in the GUMU module configuration and if it is correct. Also check if Sage CRM users have enough rights to connect to Sage CRM web services.
\n3. On Sage 500 Workstation where user is getting error: Please check if it has enough rights to access GUMU workstation files from the Sage 500 ERP Server.
\n4. Also check by installing GUMU workstation setup on the workstation machine where you are getting this error.
\nYou can find the GUMU workstation setup in the GUMU installation directory at Sage CRM server.
\nThis should solve the problem. In any case, you can always contact us for GUMU support at Sage@Greytrix.com
\nAbout Us<\/span><\/span>
\n<\/span><\/span><\/i><\/strong>Greytrix is one stop solution provider for Sage ERP and Sage CRM needs. We provide complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.
\nGreytrix<\/a>\u00a0has some unique integration solutions for Sage CRM with Sage ERP\u2019s (Sage X3<\/a>,\u00a0Sage 100<\/a>,\u00a0Sage 500<\/a>\u00a0and\u00a0Sage 300<\/a>). It also offers best-in-class\u00a0Sage ERP customization and development services<\/a>\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users and Sage PSG worldwide.\u00a0Greytrix<\/a>\u00a0helps in\u00a0migrating to Sage CRM from ACT<\/a>,\u00a0Goldmine<\/a>\u00a0and other CRM\u2019s.
\nFor more information on our integration solutions, please contact us at\u00a0sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"

Our GUMU™ for Sage CRM \u2013 Sage 500 integration is a bi-directional integration link where changes made to customer from Sage 500 to sage CRM reflect on real time basis and vice-versa. In our previous\u00a0blog post, we went through steps to install and configure GUMU scripts at Sage 500. \u00a0In this blog post, we will\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[192,1],"tags":[507,1294,1687,1998,2427,2473],"class_list":["post-12808","post","type-post","status-publish","format-standard","hentry","category-integration-sage-crm","category-uncategorized","tag-activex","tag-gumusage500","tag-object","tag-sage-500","tag-terminal-server","tag-troubleshoot"],"yoast_head":"\nSage 500 ERP Integration with Sage CRM \u2013 Troubleshooting Tips<\/title>\n<meta name=\"description\" content=\"Troubleshoot common issues in Sage 500 ERP integration with Sage CRM. Explore expert tips to ensure smooth data flow and improve system performance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/05\/31\/sage-500-erp-integration-with-sage-crm-troubleshooting-tips\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sage 500 ERP Integration with Sage CRM \u2013 Troubleshooting Tips\" \/>\n<meta property=\"og:description\" content=\"Troubleshoot common issues in Sage 500 ERP integration with Sage CRM. 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