{"id":13083,"date":"2016-07-30T12:35:45","date_gmt":"2016-07-30T12:35:45","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=13083"},"modified":"2025-01-28T06:08:43","modified_gmt":"2025-01-28T06:08:43","slug":"gumu-x3-tips-promoting-additional-address-and-contacts","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/07\/30\/gumu-x3-tips-promoting-additional-address-and-contacts\/","title":{"rendered":"GUMU X3 tips\u2013 Promoting Additional Address and Contacts"},"content":{"rendered":"

In our previous blog we have discussed about configuring our integration Sage X3 version 7<\/a>. In our GUMU™ Integration, user is allowed to create additional contact and Address before promoting a customers to Sage X3. Once the customer is promoted to Sage X3, user will not be able to create Additional Address or person.
\nIn this blog we will be discussing about the reason of the above issue and providing solution for the same.<\/p>\n

New\u00a0Stuff<\/b>:<\/span>\u00a0Implementing Real time synchronization from Sage CRM to Sage X3 using GUMU<\/a><\/p>\n

Issue:<\/u><\/strong> Additional Address and contacts are not created for the integrated customer.
\nReason:<\/u><\/strong> In our GUMU™ integration, we have used Sage ERP web services to connect to ERP X3 and created\/update customers\/Address and person. In the Standard Sage X3 Web services itself, for existing customers user is not allowed to create Additional Address and contact. In case if you are creating a new customer using web services then user will be allowed\u00a0 create a customer along with additional details.
\nSolution:<\/u><\/strong> For resolving the above issue, user will have to install a Hotfix provided by Sage. You can contact Sage Support for implementing the same. Once the above changes are implemented, user should be able to promote Additional Address and Additional person using our GUMU integration.
\nPlease note that the hotfix can be implemented on X3 system having patch P28 or above for Sage X3 v6.5 and P7 for Sage X3 v7
\nFor more information, you can always contact us at sage@greytrix.com. We will be glad to assist you.
\nAbout Us<\/span><\/span>
\n<\/span><\/span><\/i><\/strong>Greytrix is one stop solution provider for Sage ERP and Sage CRM needs. We provide complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.
\nGreytrix<\/a>\u00a0has some unique integration solutions for Sage CRM with Sage ERP\u2019s (Sage X3<\/a>,\u00a0Sage 100<\/a>,\u00a0Sage 500<\/a>\u00a0and\u00a0Sage 300<\/a>). It also offers best-in-class\u00a0Sage ERP customization and development services<\/a>\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users and Sage PSG worldwide.\u00a0Greytrix<\/a>\u00a0helps in\u00a0migrating to Sage CRM from ACT<\/a>,\u00a0Goldmine<\/a>\u00a0and other CRM\u2019s.
\nFor more information on our integration solutions, please contact us at\u00a0sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"

In our previous blog we have discussed about configuring our integration Sage X3 version 7. In our GUMU™ Integration, user is allowed to create additional contact and Address before promoting a customers to Sage X3. Once the customer is promoted to Sage X3, user will not be able to create Additional Address or person. In\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[192,332],"tags":[524,525,1274,1306,1435],"class_list":["post-13083","post","type-post","status-publish","format-standard","hentry","category-integration-sage-crm","category-sage-crm","tag-additional-address","tag-additional-contact","tag-gumu-tips","tag-gumux3","tag-integration"],"yoast_head":"\nGUMU X3 tips\u2013 Promoting Additional Address and Contacts<\/title>\n<meta name=\"description\" content=\"Learn how to promote additional addresses and contacts in GUMU X3 for better data management. 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