{"id":13465,"date":"2016-11-25T11:13:13","date_gmt":"2016-11-25T11:13:13","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=13465"},"modified":"2024-11-19T06:14:23","modified_gmt":"2024-11-19T06:14:23","slug":"troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/","title":{"rendered":"Troubleshooting an error message of GUMU™ Integration \u2013 \u2018Unable to connect MAS\u2019"},"content":{"rendered":"

GUMU™ for Sage CRM \u2013 Sage 100 integration is a real-time bi-directional link where we synchronize all the customer data from Sage 100 to Sage CRM and vice versa .
\nToday in this blog, we will discuss about Edit Order functionality. In our newer version of GUMU™ integration, we are coming up with new feature where in user can edit\/update promoted orders from Sage CRM to Sage 100.<\/p>\n

New\u00a0Stuff:<\/span><\/em>\u00a0New Feature in GUMU™ for Sage CRM \u2013 Sage 100 Integration \u2013 Edit Order<\/p>\n

Today in this blog, we will discuss about troubleshooting tips for resolving an error message related to \u2018Unable to connect MAS\u2019 while configuring GUMU from Sage CRM side in GUMU™ Sage CRM \u2013 Sage 100 integration link.
\n\"MASError\"<\/a>
\nUser may receive this message in GUMU™ Sage CRM configuration Or in Sage CRM while performing any GUMU integration process.
\n1. \u00a0If user is upgrading Sage 100 system and Sage 100 installation directory path has changed after the upgrade on same system.
\n2. If incorrect Sage 100 data path is entered while installing GUMU integration.
\nFor troubleshooting\/fixing this issue, user will have to check below some points on Sage CRM server under C:\\Windows\\SysWOW64 path.
\n1. Run odbcad32.exe using \u2018Run as administrator\u2019.
\n2. Click on System DSN tab->GUMUMAS90->Configure as shown in below screenshot.
\n\"MAS1\"<\/a>
\n3. On the click of Configure it will open \u2018ProvideX ODBC Driver Setup\u2019 window.
\n4. Click on Basic tab and check in \u2018Database Directory\u2019 tab if it is has correct Sage 100 data path. If not replace it with correct data path. Please refer as shown in below screenshot.
\n\"MAS2\"<\/a>
\n5. Click on Options tab and check in \u2018Prefix in data files\u2019 and \u2018Path to Views DLL\u2019 fields if it contains correct sage 100 data path. Replace it with correct sage 100 data path.
\n\"MAS3\"<\/a>
\n6. Click on Ok->Ok.
\nOnce this is done, re-try saving GUMU™ configuration in Sage CRM and check if issue persist. There should be any issue.
\nFor any other related queries you can always contact us at sage@greytrix.com.
\nAbout Us<\/span><\/span>
\n<\/span><\/span><\/i><\/strong>Greytrix is one stop solution provider for Sage ERP and Sage CRM needs. We provide complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.
\nGreytrix\u00a0has some unique integration solutions for Sage CRM with Sage ERP\u2019s (Sage X3<\/a>,\u00a0Sage 100<\/a>,\u00a0Sage 500<\/a>\u00a0and\u00a0Sage 300<\/a>). It also offers best-in-class\u00a0Sage ERP customization and development services<\/a>\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users and Sage PSG worldwide.\u00a0Greytrix<\/a>\u00a0helps in\u00a0migrating to Sage CRM from ACT<\/a>,\u00a0Goldmine<\/a>\u00a0and other CRM\u2019s.
\nFor more information on our integration solutions, please contact us at\u00a0sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"

GUMU™ for Sage CRM \u2013 Sage 100 integration is a real-time bi-directional link where we synchronize all the customer data from Sage 100 to Sage CRM and vice versa . Today in this blog, we will discuss about Edit Order functionality. In our newer version of GUMU™ integration, we are coming up with new feature\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[192,332,342],"tags":[1286,1292,1971,2473,2482],"class_list":["post-13465","post","type-post","status-publish","format-standard","hentry","category-integration-sage-crm","category-sage-crm","category-sage-crm7-3","tag-gumumas","tag-gumusage100","tag-sage-100-path","tag-troubleshoot","tag-unable-to-connect-mas"],"yoast_head":"\nTroubleshooting an error message of GUMU™ Integration \u2013 \u2018Unable to connect MAS\u2019 - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshooting an error message of GUMU™ Integration \u2013 \u2018Unable to connect MAS\u2019 - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"GUMU™ for Sage CRM \u2013 Sage 100 integration is a real-time bi-directional link where we synchronize all the customer data from Sage 100 to Sage CRM and vice versa . Today in this blog, we will discuss about Edit Order functionality. In our newer version of GUMU™ integration, we are coming up with new feature\u2026 Read More »\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/\" \/>\n<meta property=\"og:site_name\" content=\"Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"article:published_time\" content=\"2016-11-25T11:13:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-19T06:14:23+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2016\/11\/MASError-1024x275.jpg\" \/>\n<meta name=\"author\" content=\"greysagecrm\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"greysagecrm\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/\",\"name\":\"Troubleshooting an error message of GUMU™ Integration \u2013 \u2018Unable to connect MAS\u2019 - Sage CRM \u2013 Tips, Tricks and Components\",\"isPartOf\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2016\/11\/MASError-1024x275.jpg\",\"datePublished\":\"2016-11-25T11:13:13+00:00\",\"dateModified\":\"2024-11-19T06:14:23+00:00\",\"author\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/e7ff1c8f4763b47730d6bc5e74d59c1f\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/#primaryimage\",\"url\":\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2016\/11\/MASError-1024x275.jpg\",\"contentUrl\":\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2016\/11\/MASError-1024x275.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Troubleshooting an error message of GUMU™ Integration \u2013 \u2018Unable to connect MAS\u2019\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\",\"name\":\"Sage CRM \u2013 Tips, Tricks and Components\",\"description\":\"Explore the possibilities with Sage CRM insights through our comprehensive blogs. As a leading Sage partner, Greytrix helps businesses maximize their Sage CRM potential with its rich expertise and immense knowledge. Here, you will find blogs that feature expert advice, tips & tricks, best practices, and comprehensive guides on customizing and configuring Sage CRM for your business. Stay informed with our regular updates and expert insights!\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/e7ff1c8f4763b47730d6bc5e74d59c1f\",\"name\":\"greysagecrm\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c3b4325cb326e36467f945b9b9adf2bb85e907fe092d42eb36b39743b492e626?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c3b4325cb326e36467f945b9b9adf2bb85e907fe092d42eb36b39743b492e626?s=96&d=mm&r=g\",\"caption\":\"greysagecrm\"},\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/author\/greysagecrm\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Troubleshooting an error message of GUMU™ Integration \u2013 \u2018Unable to connect MAS\u2019 - Sage CRM \u2013 Tips, Tricks and Components","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/","og_locale":"en_US","og_type":"article","og_title":"Troubleshooting an error message of GUMU™ Integration \u2013 \u2018Unable to connect MAS\u2019 - Sage CRM \u2013 Tips, Tricks and Components","og_description":"GUMU™ for Sage CRM \u2013 Sage 100 integration is a real-time bi-directional link where we synchronize all the customer data from Sage 100 to Sage CRM and vice versa . Today in this blog, we will discuss about Edit Order functionality. In our newer version of GUMU™ integration, we are coming up with new feature\u2026 Read More »","og_url":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/","og_site_name":"Sage CRM \u2013 Tips, Tricks and Components","article_published_time":"2016-11-25T11:13:13+00:00","article_modified_time":"2024-11-19T06:14:23+00:00","og_image":[{"url":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2016\/11\/MASError-1024x275.jpg","type":"","width":"","height":""}],"author":"greysagecrm","twitter_card":"summary_large_image","twitter_misc":{"Written by":"greysagecrm","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/","url":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/","name":"Troubleshooting an error message of GUMU™ Integration \u2013 \u2018Unable to connect MAS\u2019 - Sage CRM \u2013 Tips, Tricks and Components","isPartOf":{"@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/#primaryimage"},"image":{"@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/#primaryimage"},"thumbnailUrl":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2016\/11\/MASError-1024x275.jpg","datePublished":"2016-11-25T11:13:13+00:00","dateModified":"2024-11-19T06:14:23+00:00","author":{"@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/e7ff1c8f4763b47730d6bc5e74d59c1f"},"breadcrumb":{"@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/#primaryimage","url":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2016\/11\/MASError-1024x275.jpg","contentUrl":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2016\/11\/MASError-1024x275.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/11\/25\/troubleshooting-an-error-message-of-gumu-integration-unable-to-connect-mas\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/"},{"@type":"ListItem","position":2,"name":"Troubleshooting an error message of GUMU™ Integration \u2013 \u2018Unable to connect MAS\u2019"}]},{"@type":"WebSite","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website","url":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/","name":"Sage CRM \u2013 Tips, Tricks and Components","description":"Explore the possibilities with Sage CRM insights through our comprehensive blogs. As a leading Sage partner, Greytrix helps businesses maximize their Sage CRM potential with its rich expertise and immense knowledge. Here, you will find blogs that feature expert advice, tips & tricks, best practices, and comprehensive guides on customizing and configuring Sage CRM for your business. Stay informed with our regular updates and expert insights!","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/e7ff1c8f4763b47730d6bc5e74d59c1f","name":"greysagecrm","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c3b4325cb326e36467f945b9b9adf2bb85e907fe092d42eb36b39743b492e626?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c3b4325cb326e36467f945b9b9adf2bb85e907fe092d42eb36b39743b492e626?s=96&d=mm&r=g","caption":"greysagecrm"},"url":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/author\/greysagecrm\/"}]}},"_links":{"self":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/posts\/13465","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/comments?post=13465"}],"version-history":[{"count":1,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/posts\/13465\/revisions"}],"predecessor-version":[{"id":28930,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/posts\/13465\/revisions\/28930"}],"wp:attachment":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/media?parent=13465"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/categories?post=13465"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/tags?post=13465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}