{"id":13735,"date":"2017-02-22T13:19:54","date_gmt":"2017-02-22T13:19:54","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=13735"},"modified":"2025-01-28T06:20:45","modified_gmt":"2025-01-28T06:20:45","slug":"troubleshooting-tips-in-sage-500-sage-crm-gumu-integration","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/02\/22\/troubleshooting-tips-in-sage-500-sage-crm-gumu-integration\/","title":{"rendered":"TroubleShooting Tips in Sage 500- Sage CRM GUMU Integration"},"content":{"rendered":"<p>GUMU&#x2122; for Sage CRM \u2013 Sage 500 application is a real time bi-directional integration link. Using GUMU&#x2122; integration, you can integrate front and back office data. Using GUMU&#x2122;, a user can promote Sage CRM Company, promote sales order from Sage CRM to Sage 500 . In addition to this, all the information for Sage 500 customer flows between Sage CRM \u2013 Sage 500 on real time depending on your configured settings option in\u00a0GUMU&#x2122;\u00a0configuration.<\/p>\n<p style=\"text-align: center;\"><em><span style=\"color: #993300;\">New Stuff:<\/span><\/em>\u00a0<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/05\/31\/new-feature-in-sage-50-sage-crm-integration-additional-address\/\" target=\"_blank\" rel=\"noopener\">New Feature in Sage 50- Sage CRM Integration \u2013 Additional Address<\/a><\/p>\n<p>Today in this blog, we will discuss about troubleshooting tips for resolving an error message related to \u2018Data Source Name GUMUMAS500\u2019 while configuring GUMU from Sage CRM side in GUMU&#x2122; Sage CRM \u2013 Sage 500 integration link.<br \/>\n<strong>Error Message<\/strong>: While configuring GUMU integration for a Company Code, user may come across an error message saying \u201cData Source name GUMUMAS500 not found. Please specify valid data source name\u201d.<br \/>\nRefer below image for error.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/02\/GUMUMAS500-1.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-13737\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/02\/GUMUMAS500-1-1024x330.jpg\" alt=\"\" width=\"654\" height=\"211\" \/><\/a><br \/>\nUser will not be able to save the Configuration details when this error occurs.<br \/>\n<strong>Reason<\/strong>: This issue generally occurs when GUMUMAS500 DSN is not properly configured OR SQL details in DSN configuration is either not proper or using windows authentication for logging to SQL for DSN.<br \/>\n<strong>Solution<\/strong>:<br \/>\n1.Check the DSN configuration from the path, C:\\Windows\\SysWOW64 and open \u201codbcad32.exe\u201d.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/02\/Name.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-13738\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/02\/Name.jpg\" alt=\"\" width=\"518\" height=\"371\" \/><\/a><br \/>\n2.Check if correct database name is entered.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/02\/Mas500database.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-13739\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/02\/Mas500database.jpg\" alt=\"\" width=\"522\" height=\"369\" \/><\/a><br \/>\n3.Select SQL Server authentication instead of Windows authentication and enter the SQL Details as shown below.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/02\/DSN.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13740\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/02\/DSN.jpg\" alt=\"\" width=\"516\" height=\"365\" \/><\/a><br \/>\n4.This should resolve the issue and user should be able to configure GUMU from Sage CRM.<br \/>\nIf the issue still persists you can always contact Greytrix (sage@greytrix.com) for help.<br \/>\n<strong><span style=\"font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: #984806;\"><span style=\"color: #000000;\">About Us<\/span><\/span><i><span style=\"font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: #984806;\"><span style=\"color: #000000;\"><br \/>\n<\/span><\/span><\/i><\/strong>Greytrix is one stop solution provider for Sage ERP and Sage CRM needs. We provide complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.<br \/>\n<a href=\"http:\/\/www.greytrix.com\/\" target=\"_blank\" rel=\"noopener\">Greytrix<\/a>\u00a0has some unique integration solutions for Sage CRM with Sage ERP\u2019s (<a href=\"http:\/\/www.greytrix.com\/Product\/81\/Sage-CRM\/GUMU---Sage-ERP-X3-Integration\" target=\"_blank\" rel=\"noopener\">Sage X3<\/a>,\u00a0<a href=\"http:\/\/www.greytrix.com\/Product\/18\/Sage-CRM\/GUMU---Sage-100-ERP-Integration\" target=\"_blank\" rel=\"noopener\">Sage 100<\/a>,\u00a0<a href=\"http:\/\/www.greytrix.com\/Product\/19\/Sage-CRM\/GUMU---Sage-500-ERP-Integration\" target=\"_blank\" rel=\"noopener\">Sage 500<\/a>\u00a0and\u00a0<a href=\"http:\/\/www.greytrix.com\/Product\/93\/Sage-CRM\/GUMU---Sage-300-ERP-Integration\" target=\"_blank\" rel=\"noopener\">Sage 300<\/a>). It also offers best-in-class\u00a0<a href=\"http:\/\/www.greytrix.com\/Product\/37\/ERP-Development\/Sage-ERP-X3\" target=\"_blank\" rel=\"noopener\">Sage ERP customization and development services<\/a>\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users and Sage PSG worldwide.\u00a0<a href=\"http:\/\/www.greytrix.com\/\" target=\"_blank\" rel=\"noopener\">Greytrix<\/a>\u00a0helps in\u00a0<a href=\"http:\/\/www.greytrix.com\/Product\/68\/Sage-CRM\/ACT-to-Sage-CRM-Migration\" target=\"_blank\" rel=\"noopener\">migrating to Sage CRM from ACT<\/a>,\u00a0<a href=\"http:\/\/www.greytrix.com\/Product\/26\/Sage-CRM\/Goldmine-to-Sage-CRM-Migration\" target=\"_blank\" rel=\"noopener\">Goldmine<\/a> and other CRM\u2019s.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>GUMU&#x2122; for Sage CRM \u2013 Sage 500 application is a real time bi-directional integration link. Using GUMU&#x2122; integration, you can integrate front and back office data. Using GUMU&#x2122;, a user can promote Sage CRM Company, promote sales order from Sage CRM to Sage 500 . In addition to this, all the information for Sage 500\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/02\/22\/troubleshooting-tips-in-sage-500-sage-crm-gumu-integration\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[192,332],"tags":[1270,1289,2474],"class_list":["post-13735","post","type-post","status-publish","format-standard","hentry","category-integration-sage-crm","category-sage-crm","tag-gumu-sage-500-integration","tag-gumumas500","tag-troubleshooting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>TroubleShooting Tips in Sage 500- Sage CRM GUMU Integration<\/title>\n<meta name=\"description\" content=\"Discover expert troubleshooting tips for Sage 500 and Sage CRM GUMU Integration. Resolve common issues and enhance system efficiency with our step-by-step guide.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/02\/22\/troubleshooting-tips-in-sage-500-sage-crm-gumu-integration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TroubleShooting Tips in Sage 500- Sage CRM GUMU Integration\" \/>\n<meta property=\"og:description\" content=\"Discover expert troubleshooting tips for Sage 500 and Sage CRM GUMU Integration. Resolve common issues and enhance system efficiency with our step-by-step guide.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/02\/22\/troubleshooting-tips-in-sage-500-sage-crm-gumu-integration\/\" \/>\n<meta property=\"og:site_name\" content=\"Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"article:published_time\" content=\"2017-02-22T13:19:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-28T06:20:45+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/02\/GUMUMAS500-1-1024x330.jpg\" \/>\n<meta name=\"author\" content=\"greysagecrm\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"greysagecrm\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/02\/22\/troubleshooting-tips-in-sage-500-sage-crm-gumu-integration\/\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/02\/22\/troubleshooting-tips-in-sage-500-sage-crm-gumu-integration\/\",\"name\":\"TroubleShooting Tips in Sage 500- Sage CRM GUMU Integration\",\"isPartOf\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/02\/22\/troubleshooting-tips-in-sage-500-sage-crm-gumu-integration\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/02\/22\/troubleshooting-tips-in-sage-500-sage-crm-gumu-integration\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/02\/GUMUMAS500-1-1024x330.jpg\",\"datePublished\":\"2017-02-22T13:19:54+00:00\",\"dateModified\":\"2025-01-28T06:20:45+00:00\",\"author\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/e7ff1c8f4763b47730d6bc5e74d59c1f\"},\"description\":\"Discover expert troubleshooting tips for Sage 500 and Sage CRM GUMU Integration. 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