{"id":140,"date":"2009-05-28T11:29:00","date_gmt":"2009-05-28T11:29:00","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=140"},"modified":"2009-05-28T11:29:00","modified_gmt":"2009-05-28T11:29:00","slug":"delete-unused-case-tracking-entries","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/","title":{"rendered":"Delete unused case tracking entries"},"content":{"rendered":"

You must be knowing that you can not delete unused or incorrect tracking entries for case<\/strong> entity as per the standard feature ptovided.<\/p>\n

Here is the component that we have developed if you want this kind of functionality in CRM.<\/p>\n

After installing this component you will see the new tab called Case Tracking <\/strong>under the cases<\/strong> entity. After clicking on this tab, you can see the list which shows all the tracking records for the current case in context from case progress<\/strong>.(Please refer the below screenshot.)<\/p>\n

\"\"<\/a><\/p>\n

After clicking on the Status Image <\/strong>or hyperlink<\/strong> of the Created Date <\/strong>field value, a summary screen will be dispalyed as follows where there will be two buttons available Continue <\/strong>and Delete<\/strong>.<\/p>\n

\"\"<\/a><\/p>\n

You can perform standard delete <\/strong>functionality by clicking on Delete <\/strong>button and this way you can delete the records one by one.<\/p>\n

\"\"<\/a><\/p>\n

If you find this useful, Please drop us a mail on crm@greytrix.com<\/a>. <\/b><\/marquee><\/p>\n","protected":false},"excerpt":{"rendered":"

You must be knowing that you can not delete unused or incorrect tracking entries for case entity as per the standard feature ptovided. Here is the component that we have developed if you want this kind of functionality in CRM. After installing this component you will see the new tab called Case Tracking under the\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[2463],"class_list":["post-140","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-tracking"],"yoast_head":"\nDelete unused case tracking entries - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Delete unused case tracking entries - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"You must be knowing that you can not delete unused or incorrect tracking entries for case entity as per the standard feature ptovided. Here is the component that we have developed if you want this kind of functionality in CRM. After installing this component you will see the new tab called Case Tracking under the\u2026 Read More »\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/\" \/>\n<meta property=\"og:site_name\" content=\"Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"article:published_time\" content=\"2009-05-28T11:29:00+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/4.bp.blogspot.com\/_A6_b0zkYeSY\/Sh55AScWYtI\/AAAAAAAAAYg\/ilePls_wB9I\/s400\/untitled.JPG\" \/>\n<meta name=\"author\" content=\"greysagecrm\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"greysagecrm\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/\",\"name\":\"Delete unused case tracking entries - Sage CRM \u2013 Tips, Tricks and Components\",\"isPartOf\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/4.bp.blogspot.com\/_A6_b0zkYeSY\/Sh55AScWYtI\/AAAAAAAAAYg\/ilePls_wB9I\/s400\/untitled.JPG\",\"datePublished\":\"2009-05-28T11:29:00+00:00\",\"author\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/e7ff1c8f4763b47730d6bc5e74d59c1f\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/#primaryimage\",\"url\":\"http:\/\/4.bp.blogspot.com\/_A6_b0zkYeSY\/Sh55AScWYtI\/AAAAAAAAAYg\/ilePls_wB9I\/s400\/untitled.JPG\",\"contentUrl\":\"http:\/\/4.bp.blogspot.com\/_A6_b0zkYeSY\/Sh55AScWYtI\/AAAAAAAAAYg\/ilePls_wB9I\/s400\/untitled.JPG\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Delete unused case tracking entries\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\",\"name\":\"Sage CRM \u2013 Tips, Tricks and Components\",\"description\":\"Explore the possibilities with Sage CRM insights through our comprehensive blogs. As a leading Sage partner, Greytrix helps businesses maximize their Sage CRM potential with its rich expertise and immense knowledge. Here, you will find blogs that feature expert advice, tips & tricks, best practices, and comprehensive guides on customizing and configuring Sage CRM for your business. Stay informed with our regular updates and expert insights!\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/e7ff1c8f4763b47730d6bc5e74d59c1f\",\"name\":\"greysagecrm\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c3b4325cb326e36467f945b9b9adf2bb85e907fe092d42eb36b39743b492e626?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c3b4325cb326e36467f945b9b9adf2bb85e907fe092d42eb36b39743b492e626?s=96&d=mm&r=g\",\"caption\":\"greysagecrm\"},\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/author\/greysagecrm\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Delete unused case tracking entries - Sage CRM \u2013 Tips, Tricks and Components","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/","og_locale":"en_US","og_type":"article","og_title":"Delete unused case tracking entries - Sage CRM \u2013 Tips, Tricks and Components","og_description":"You must be knowing that you can not delete unused or incorrect tracking entries for case entity as per the standard feature ptovided. Here is the component that we have developed if you want this kind of functionality in CRM. After installing this component you will see the new tab called Case Tracking under the\u2026 Read More »","og_url":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/","og_site_name":"Sage CRM \u2013 Tips, Tricks and Components","article_published_time":"2009-05-28T11:29:00+00:00","og_image":[{"url":"http:\/\/4.bp.blogspot.com\/_A6_b0zkYeSY\/Sh55AScWYtI\/AAAAAAAAAYg\/ilePls_wB9I\/s400\/untitled.JPG","type":"","width":"","height":""}],"author":"greysagecrm","twitter_card":"summary_large_image","twitter_misc":{"Written by":"greysagecrm","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/","url":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/","name":"Delete unused case tracking entries - Sage CRM \u2013 Tips, Tricks and Components","isPartOf":{"@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/#primaryimage"},"image":{"@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/#primaryimage"},"thumbnailUrl":"http:\/\/4.bp.blogspot.com\/_A6_b0zkYeSY\/Sh55AScWYtI\/AAAAAAAAAYg\/ilePls_wB9I\/s400\/untitled.JPG","datePublished":"2009-05-28T11:29:00+00:00","author":{"@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/e7ff1c8f4763b47730d6bc5e74d59c1f"},"breadcrumb":{"@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/#primaryimage","url":"http:\/\/4.bp.blogspot.com\/_A6_b0zkYeSY\/Sh55AScWYtI\/AAAAAAAAAYg\/ilePls_wB9I\/s400\/untitled.JPG","contentUrl":"http:\/\/4.bp.blogspot.com\/_A6_b0zkYeSY\/Sh55AScWYtI\/AAAAAAAAAYg\/ilePls_wB9I\/s400\/untitled.JPG"},{"@type":"BreadcrumbList","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/05\/28\/delete-unused-case-tracking-entries\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/"},{"@type":"ListItem","position":2,"name":"Delete unused case tracking entries"}]},{"@type":"WebSite","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website","url":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/","name":"Sage CRM \u2013 Tips, Tricks and Components","description":"Explore the possibilities with Sage CRM insights through our comprehensive blogs. As a leading Sage partner, Greytrix helps businesses maximize their Sage CRM potential with its rich expertise and immense knowledge. Here, you will find blogs that feature expert advice, tips & tricks, best practices, and comprehensive guides on customizing and configuring Sage CRM for your business. Stay informed with our regular updates and expert insights!","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/e7ff1c8f4763b47730d6bc5e74d59c1f","name":"greysagecrm","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c3b4325cb326e36467f945b9b9adf2bb85e907fe092d42eb36b39743b492e626?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c3b4325cb326e36467f945b9b9adf2bb85e907fe092d42eb36b39743b492e626?s=96&d=mm&r=g","caption":"greysagecrm"},"url":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/author\/greysagecrm\/"}]}},"_links":{"self":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/posts\/140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/comments?post=140"}],"version-history":[{"count":0,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/posts\/140\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/media?parent=140"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/categories?post=140"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/tags?post=140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}