{"id":14352,"date":"2017-05-22T05:06:13","date_gmt":"2017-05-22T05:06:13","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=14352"},"modified":"2019-03-30T05:23:26","modified_gmt":"2019-03-30T05:23:26","slug":"unexpected-error-message-received-while-selecting-display-team-for-a-particular-user","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/05\/22\/unexpected-error-message-received-while-selecting-display-team-for-a-particular-user\/","title":{"rendered":"Unexpected Error Message received while selecting Display Team for a particular user"},"content":{"rendered":"

With the release of Sage CRM 7.2, Sage has introduced many valuable features which has proved very beneficial for every business sector. However some issue which were encountered in Sage CRM7.2 version were been resolved in the upcoming patches.<\/p>\n

However, after upgrading Sage CRM from 7.2 d patch to Sage CRM 7.2.I patch we tried assigning multiple Display Team for a particular user in Sage CRM.<\/p>\n

\"\"<\/a>

User Details Screen<\/p><\/div>\n

On saving the User details page we received \u2018unexpected event error\u2019 <\/strong>message as below.<\/p>\n

\"\"<\/a>

Unexpected Event error Screen<\/p><\/div>\n

However on investigating we observed the below error message in the SQL Logs.
\nSQL Error: Cannot insert the value NULL into column ‘ChLi_ChannelLinkId’, table ‘CRM.dbo.Channel_Link’; column does not allow nulls. <\/strong>
\nThis particular issue can be resolved by following the below steps:<\/p>\n

    \n
  1. Go to your SQL CRM database<\/li>\n
  2. Execute the below Update Query.
    \nUPDATE custom_tables
    \n<\/em>SET bord_idfield = ‘ChLi_ChannelLinkId’
    \n<\/em>WHERE bord_caption = ‘Channel_Link’<\/em><\/li>\n<\/ol>\n
      \n
    1. Perform Metadata refresh from Sage CRM.<\/li>\n
    2. Perform IISRESET.<\/li>\n<\/ol>\n

      Now re-check if you are able assigning multiple Display Team for a particular user. Hope this help. For more information you can contact us on crm@greytrix.com<\/a><\/p>\n

      About Us<\/strong><\/span>
      \nGreytrix a globally recognized Premier Sage Gold Development Partner is a one stop solution provider for Sage ERP and Sage CRM needs. Being recognized and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.<\/p>\n

      Greytrix<\/a>\u00a0has some unique integration solutions for Sage CRM with Sage ERPs (Sage Enterprise Management (Sage X3<\/a>),\u00a0Sage Intacct<\/a>, Sage 100<\/a>,\u00a0Sage 500<\/a>\u00a0and\u00a0Sage 300<\/a>).We also offer best-in-class\u00a0Sage ERP<\/a> and Sage CRM<\/a> customization and development services\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users and Sage PSG worldwide. Greytrix\u00a0helps in\u00a0migrating of Sage CRM from Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer<\/a>. Our Sage CRM Product Suite includes Greytrix Business Manager<\/a>, Sage CRM Project Manager<\/a>, Sage CRM Resource Planner<\/a>, Sage CRM Contract Manager<\/a>, Sage CRM Event Manager<\/a>, Sage CRM Budget Planner<\/a>, Gmail Integration<\/a>, Sage CRM Mobile Service Signature<\/a> and Sage CRM CTI Framework<\/a>.<\/p>\n

      Greytrix is a recognized Sage Rockstar ISV Partner<\/a> for GUMU™ Sage Enterprise Management \u2013 Sage CRM integration also listed on Sage Marketplace<\/a>.<\/p>\n

      For more information on our integration solutions, please contact us at\u00a0sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"

      With the release of Sage CRM 7.2, Sage has introduced many valuable features which has proved very beneficial for every business sector. However some issue which were encountered in Sage CRM7.2 version were been resolved in the upcoming patches. However, after upgrading Sage CRM from 7.2 d patch to Sage CRM 7.2.I patch we tried\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[332,417,418],"tags":[2491,2510],"class_list":["post-14352","post","type-post","status-publish","format-standard","hentry","category-sage-crm","category-user","category-user-creation","tag-unexpected","tag-upgrade-error"],"yoast_head":"\nUnexpected Error Message received while selecting Display Team for a particular user - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/05\/22\/unexpected-error-message-received-while-selecting-display-team-for-a-particular-user\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unexpected Error Message received while selecting Display Team for a particular user - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"With the release of Sage CRM 7.2, Sage has introduced many valuable features which has proved very beneficial for every business sector. 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