{"id":14531,"date":"2017-06-30T10:07:42","date_gmt":"2017-06-30T10:07:42","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=14531"},"modified":"2018-10-22T11:37:31","modified_gmt":"2018-10-22T11:37:31","slug":"iis-tip-calling-loadlibraryex-on-isapi-filter-error","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/06\/30\/iis-tip-calling-loadlibraryex-on-isapi-filter-error\/","title":{"rendered":"IIS Tip Calling LoadLibraryEx on ISAPI Filter error"},"content":{"rendered":"<p>With respect to our previous blog <a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/07\/07\/iis-tip-enable-32-bit-applications-on-64-bit-server\/\">IIS Tip \u2013 Enable 32-bit Applications on 64-bit<\/a>.\u00a0 Performing Sage CRM setup we came across another issue related to ISAPI Filter in IIS. This gets created automatically while installing Sage CRM. However, the created filter did not function which in result affected the functioning of Sage CRM application.<\/p>\n<p><strong><em>New Stuff\u00a0<\/em><\/strong><span style=\"color: #993300;\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/06\/30\/additional-emails-notifications-in-sage-crm-v7-3\/\"><span style=\"color: #000000;\">Additional Emails Notifications in Sage CRM v7.3<\/span><\/a><\/span><\/p>\n<p><strong>Problem Details: <\/strong><br \/>\nBelow message appears on screen when we try to open Sage CRM.<br \/>\n<strong>HTTP Error 500.0 \u2013 Internal Server Error<\/strong><br \/>\nCalling LoadLibraryEx on ISAPI filter \u201cC:\\Program Files (x86)\\Common Files\\Sage\\Sage 300 ERP\\Tomcat\\Jakarta\\isapi_redirect.dll\u201d failed<\/p>\n<div id=\"attachment_14532\" style=\"width: 623px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/06\/1.jpg\"><img fetchpriority=\"high\" decoding=\"async\" aria-describedby=\"caption-attachment-14532\" class=\"size-full wp-image-14532\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/06\/1.jpg\" alt=\"HTTP Error 500.0 \u2013 Internal Server Error\" width=\"613\" height=\"245\" \/><\/a><p id=\"caption-attachment-14532\" class=\"wp-caption-text\">HTTP Error 500.0 \u2013 Internal Server Error<\/p><\/div>\n<p>On investigating further we got a solution where we had to manually re-create the SageAccpacUrlRedirector ISAPI filters in this blog we will be explaining the steps to be performed for re-creating the SageAccpacUrlRedirector ISAPI filter.<\/p>\n<p><strong>Steps:<\/strong><\/p>\n<ol>\n<li>Start IIS Management Console from Administrative tools.\n<p><div id=\"attachment_14533\" style=\"width: 563px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/06\/2.jpg\"><img decoding=\"async\" aria-describedby=\"caption-attachment-14533\" class=\"size-full wp-image-14533\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/06\/2.jpg\" alt=\"IIS Management Console \" width=\"553\" height=\"271\" \/><\/a><p id=\"caption-attachment-14533\" class=\"wp-caption-text\">IIS Management Console<\/p><\/div><\/li>\n<li>Go to default website and select ISAPI filters.\n<p><div id=\"attachment_14534\" style=\"width: 565px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/06\/3.jpg\"><img decoding=\"async\" aria-describedby=\"caption-attachment-14534\" class=\"size-full wp-image-14534\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/06\/3.jpg\" alt=\"ISAPI filters\" width=\"555\" height=\"301\" \/><\/a><p id=\"caption-attachment-14534\" class=\"wp-caption-text\">ISAPI filters<\/p><\/div><\/li>\n<li>Select SageAccpacUrlRedirector, Right click and select Edit\n<p><div id=\"attachment_14535\" style=\"width: 571px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/06\/4.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-14535\" class=\"size-full wp-image-14535\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/06\/4.jpg\" alt=\"SageAccpacUrlRedirector\" width=\"561\" height=\"239\" \/><\/a><p id=\"caption-attachment-14535\" class=\"wp-caption-text\">SageAccpacUrlRedirector<\/p><\/div><\/li>\n<li>Now Right click the SageAccpacUrlRedirector ISAP Filter and click remove.<\/li>\n<\/ol>\n<p><strong>Note: <\/strong><br \/>\nBefore deleting the ISAP Filter just make sure you note down the below details<\/p>\n<ul>\n<li>Filter name<\/li>\n<li>Executable Path of <strong>dll<\/strong><\/li>\n<\/ul>\n<div id=\"attachment_14536\" style=\"width: 577px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/06\/5.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-14536\" class=\"size-full wp-image-14536\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/06\/5.jpg\" alt=\"Remove SageAccpacUrlRedirector ISAP Filter\" width=\"567\" height=\"403\" \/><\/a><p id=\"caption-attachment-14536\" class=\"wp-caption-text\">Remove SageAccpacUrlRedirector ISAP Filter<\/p><\/div>\n<ol start=\"5\">\n<li>Now just restart IIS and start Sage CRM and check if it working fine.<\/li>\n<li>Next, go to <strong>IIS |Default Website | ISAPI Filter<\/strong> and click on <strong>Add<\/strong> button to add ISAPI Filter.<\/li>\n<\/ol>\n<div id=\"attachment_14537\" style=\"width: 585px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/06\/6.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-14537\" class=\"size-full wp-image-14537\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/06\/6.jpg\" alt=\"add ISAPI Filter\" width=\"575\" height=\"263\" \/><\/a><p id=\"caption-attachment-14537\" class=\"wp-caption-text\">Add ISAPI Filter<\/p><\/div>\n<ol start=\"7\">\n<li>Add the noted Filter Name and Browse the <strong>isapi_redirect.dll<\/strong> into the Executable field as below.<\/li>\n<\/ol>\n<div id=\"attachment_14538\" style=\"width: 591px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/06\/7.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-14538\" class=\"size-full wp-image-14538\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/06\/7.jpg\" alt=\"isapi_redirect.dll \" width=\"581\" height=\"345\" \/><\/a><p id=\"caption-attachment-14538\" class=\"wp-caption-text\">isapi_redirect.dll<\/p><\/div>\n<ol start=\"8\">\n<li>Now just restart IIS and start Sage CRM.<\/li>\n<\/ol>\n<p>Hope this information helps. In case you find any difficulty you can contact us at <a href=\"mailto:crm@greytrix.com\">crm@greytrix.com<\/a>\u00a0for any assistance.<\/p>\n<p><span style=\"font-size: Medium;\"><strong>About Us<\/strong><\/span><br \/>\n<a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a> a globally recognized Premier Sage Gold Development Partner is a one stop solution provider for Sage ERP and Sage CRM needs. Being recognized and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.<\/p>\n<p><a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a>\u00a0has some unique integration solutions for Sage CRM with Sage ERPs (<a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-x3-integration\">Sage Enterprise Management (Sage X3<\/a>),\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/intacct-apps-and-products\/gumu-sage-intacct-sage-crm-integration\">Sage Intacct<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-100-erp-integration\">Sage 100<\/a>,\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-500-erp-integration\">Sage 500<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-300-erp-integration\">Sage 300<\/a>).We also offer best-in-class\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/erp-development\/sage-x3\">Sage ERP<\/a> and <a href=\"https:\/\/www.greytrix.com\/product\/crm-development\/sage-crm\">Sage CRM<\/a> customization and development services\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users and Sage PSG worldwide. Greytrix\u00a0helps in\u00a0migrating of Sage CRM from <a href=\"https:\/\/www.greytrix.com\/resources\/sage-erp-crm-migration.pdf\">Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer<\/a>. Our Sage CRM Product Suite includes <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/business-manager\">Greytrix Business Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-project-manager\">Sage CRM Project Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-resource-planner\">Sage CRM Resource Planner<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-contract-manager\">Sage CRM Contract Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-event-manager\">Sage CRM Event Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-budget-planner\">Sage CRM Budget Planner<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/gmail-integration-for-sage-crm\">Gmail Integration<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-mobile-service-signature\">Sage CRM Mobile Service Signature<\/a> and <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-cti-framework\">Sage CRM CTI Framework<\/a>.<\/p>\n<p>Greytrix is a recognized <a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/07\/26\/greytrix-on-boards-sage-global-rockstar-isv-program-with-gumu-for-sage-crm-sage-x3-solution\/\">Sage Rockstar ISV Partner<\/a> for GUMU&#x2122; Sage Enterprise Management \u2013 Sage CRM integration also listed on <a href=\"https:\/\/www.sage.com\/marketplace\/asb_ListingDetail?listingId=a1h24000007PC3aAAG\" target=\"_blank\" rel=\"noopener\">Sage Marketplace<\/a>.<\/p>\n<p>For more information on our integration solutions, please contact us at\u00a0<a href=\"mailto:sage@greytrix.com\">sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With respect to our previous blog IIS Tip \u2013 Enable 32-bit Applications on 64-bit.\u00a0 Performing Sage CRM setup we came across another issue related to ISAPI Filter in IIS. This gets created automatically while installing Sage CRM. However, the created filter did not function which in result affected the functioning of Sage CRM application. New\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/06\/30\/iis-tip-calling-loadlibraryex-on-isapi-filter-error\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,138,180,182],"tags":[3709,2010],"class_list":["post-14531","post","type-post","status-publish","format-standard","hentry","category-64-bit","category-error","category-iis","category-iisreset","tag-installing-sage-crm","tag-sage-crm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>IIS Tip Calling LoadLibraryEx on ISAPI Filter error - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/06\/30\/iis-tip-calling-loadlibraryex-on-isapi-filter-error\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IIS Tip Calling LoadLibraryEx on ISAPI Filter error - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"With respect to our previous blog IIS Tip \u2013 Enable 32-bit Applications on 64-bit.\u00a0 Performing Sage CRM setup we came across another issue related to ISAPI Filter in IIS. 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