{"id":15075,"date":"2017-09-28T13:55:03","date_gmt":"2017-09-28T13:55:03","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=15075"},"modified":"2022-09-27T12:27:08","modified_gmt":"2022-09-27T12:27:08","slug":"troubleshooting-active-users-exceeding-licensed-users-in-gumu-for-sage-crm-sage-100","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/09\/28\/troubleshooting-active-users-exceeding-licensed-users-in-gumu-for-sage-crm-sage-100\/","title":{"rendered":"Troubleshooting &#8211; Active Users exceeding licensed users in GUMU&#x2122; for Sage CRM- Sage 100"},"content":{"rendered":"<p>Our GUMU&#x2122; for Sage CRM \u2013 Sage 100 is a real time, bidirectional link. In this blog, we will go through an Error message which user may face while using integration and it\u2019s possible solution.<\/p>\n<p style=\"text-align: left;\"><strong><em>New&nbsp;Stuff:<\/em>&nbsp;<\/strong><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2016\/03\/09\/new-feature-in-gumu-for-sage-crm-sage-100-integration-quick-order-entry\/\" target=\"_blank\" rel=\"noopener noreferrer\">New Feature in GUMU for Sage CRM \u2013 Sage 100 Integration \u2013 Quick Order Entry<\/a><\/p>\n<p><strong>Error :<\/strong> In Sage CRM system integrated with Sage 100 using GUMU&#x2122; integration, while accessing GUMU tabs or while accessing Sage 100 Administration features user may come across a warning message as \u201cYou are currently not licensed to use Greytrix GUMU for Sage CRM &#8211; Sage100\u201d.<br \/>\nThe message appears as below,<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/09\/Sage100License-1.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-large wp-image-15079\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/09\/Sage100License-1-1024x249.jpg\" alt=\"\" width=\"595\" height=\"145\"><\/a><strong>Reason :<\/strong> The above warning message appears if the number of active GUMU users exceeds the total number of purchased GUMU licensed users.<br \/>\n<strong>Solution :<\/strong> To avoid interruption of GUMU usage Sage CRM Administrator will have to assign and maintain number of active GUMU users same to the number of purchased GUMU licensed users.<\/p>\n<p>This could be done by providing \u201cGUMU Sage 100\u201d Access to limited Sage CRM users. For more information follow below link.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/09\/07\/enabling-gumu-integration-access-for-each-sage-crm-user-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/09\/07\/enabling-gumu-integration-access-for-each-sage-crm-user-2\/<\/a><\/p>\n<p>In Case you require more number of Sage CRM users to be able to use GUMU then you can contact us at sage@greytrix.com to purchase additional GUMU licenses.<\/p>\n<p><span style=\"font-size: Medium;\"><strong>About Us<\/strong><\/span><br \/>\nGreytrix a globally recognized Premier Sage Gold Development Partner is a one stop solution provider for Sage ERP and Sage CRM needs. Being recognized and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.<\/p>\n<p><a href=\"http:\/\/www.greytrix.com\/\">Greytrix<\/a>&nbsp;has some unique integration solutions for Sage CRM with Sage ERPs (<a href=\"http:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-x3-integration\">Sage Enterprise Management (Sage X3<\/a>),&nbsp;<a href=\"https:\/\/www.greytrix.com\/product\/intacct-apps-and-products\/gumu-sage-intacct-sage-crm-integration\">Sage Intacct<\/a>, <a href=\"http:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-100-erp-integration\">Sage 100<\/a>,&nbsp;<a href=\"http:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-500-erp-integration\">Sage 500<\/a>&nbsp;and&nbsp;<a href=\"http:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-300-erp-integration\">Sage 300<\/a>).We also offer best-in-class&nbsp;<a href=\"http:\/\/www.greytrix.com\/product\/erp-development\/sage-x3\">Sage ERP<\/a> and <a href=\"http:\/\/www.greytrix.com\/product\/crm-development\/sage-crm\">Sage CRM<\/a> customization and development services&nbsp;to&nbsp;Business&nbsp;Partners,&nbsp;End&nbsp;Users and Sage PSG worldwide. Greytrix&nbsp;helps in&nbsp;migrating of Sage CRM from <a href=\"https:\/\/www.greytrix.com\/resources\/sage-erp-crm-migration.pdf\">Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer<\/a>. Our Sage CRM Product Suite includes <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/business-manager\">Greytrix Business Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-project-manager\">Sage CRM Project Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-resource-planner\">Sage CRM Resource Planner<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-contract-manager\">Sage CRM Contract Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-event-manager\">Sage CRM Event Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-budget-planner\">Sage CRM Budget Planner<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/gmail-integration-for-sage-crm\">Gmail Integration<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-mobile-service-signature\">Sage CRM Mobile Service Signature<\/a> and <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-cti-framework\">Sage CRM CTI Framework<\/a>.<\/p>\n<p>Greytrix is a recognized <a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/07\/26\/greytrix-on-boards-sage-global-rockstar-isv-program-with-gumu-for-sage-crm-sage-x3-solution\/\">Sage Rockstar ISV Partner<\/a> for GUMU&#x2122; Sage Enterprise Management \u2013 Sage CRM integration also listed on <a href=\"https:\/\/www.sage.com\/marketplace\/asb_ListingDetail?listingId=a1h24000007PC3aAAG\" target=\"_blank\" rel=\"noopener\">Sage Marketplace<\/a>.<\/p>\n<p>For more information on our integration solutions, please contact us at&nbsp;<a href=\"mailto:sage@greytrix.com\">sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our GUMU&#x2122; for Sage CRM \u2013 Sage 100 is a real time, bidirectional link. In this blog, we will go through an Error message which user may face while using integration and it\u2019s possible solution. New&nbsp;Stuff:&nbsp;New Feature in GUMU for Sage CRM \u2013 Sage 100 Integration \u2013 Quick Order Entry Error : In Sage CRM\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/09\/28\/troubleshooting-active-users-exceeding-licensed-users-in-gumu-for-sage-crm-sage-100\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[192,332],"tags":[],"class_list":["post-15075","post","type-post","status-publish","format-standard","hentry","category-integration-sage-crm","category-sage-crm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Troubleshooting - Active Users exceeding licensed users in GUMU&#x2122; for Sage CRM- Sage 100 - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/09\/28\/troubleshooting-active-users-exceeding-licensed-users-in-gumu-for-sage-crm-sage-100\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshooting - Active Users exceeding licensed users in GUMU&#x2122; for Sage CRM- Sage 100 - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Our GUMU&#x2122; for Sage CRM \u2013 Sage 100 is a real time, bidirectional link. 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