{"id":15260,"date":"2017-12-01T10:34:46","date_gmt":"2017-12-01T10:34:46","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=15260"},"modified":"2019-03-28T11:44:05","modified_gmt":"2019-03-28T11:44:05","slug":"troubleshooting-length-exceed-issue-in-gumu-for-sage-crm-sage-x3","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/12\/01\/troubleshooting-length-exceed-issue-in-gumu-for-sage-crm-sage-x3\/","title":{"rendered":"Troubleshooting &#8211; Length exceed issue in GUMU for Sage CRM- Sage X3"},"content":{"rendered":"<p>Our <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-x3-integration\">GUMU for Sage CRM \u2013 Sage ERP X3<\/a> is a real time, bidirectional link. In this blog, we will go through an Error message which user may face while using integration and it\u2019s possible solution.<\/p>\n<p><strong><em>New\u00a0Stuff:<\/em>\u00a0<\/strong><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2015\/10\/31\/pre-requisites-for-installing-gumu-for-sage-crm-sage-erp-x3\/\" target=\"_blank\" rel=\"noopener\">Pre\u2013 Requisites for installing GUMU for sage CRM- Sage ERP X3<\/a><\/p>\n<p><strong>Error:<\/strong> In Sage CRM system which is integrated with Sage ERP X3 using GUMU&#x2122; integration, while promoting a company or updating a company, a person or an address record in Sage CRM, user may come across a warning message as \u201cLength Exceeded\u201d or \u201cInvalid Length\u201d.<\/p>\n<p>The message appears as below,<br \/>\n<img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-large wp-image-15262\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/11\/Company-Screen-Error-1024x494.jpg\" alt=\"\" width=\"665\" height=\"321\" \/><strong>Reason:<\/strong> The above message usually occurs while updating person phone details , Address phone details or Company phone details from Sage CRM to Sage X3. The message is due to exceeding of of Fax,Mobile or Business phone numbers in Sage CRM.<br \/>\n<img decoding=\"async\" class=\"aligncenter size-large wp-image-15265\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/11\/Company-phone-detail-1024x340.jpg\" alt=\"\" width=\"665\" height=\"221\" \/><br \/>\n<img decoding=\"async\" class=\"aligncenter size-large wp-image-15263\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/11\/Person-phone-1024x356.jpg\" alt=\"\" width=\"665\" height=\"231\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-15264\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2017\/11\/Address-Phone-detail-1024x444.jpg\" alt=\"\" width=\"665\" height=\"288\" \/><strong>Solution:<\/strong> To avoid this issue, user should check and enter correct number of digits for the phone numbers on Person, Address and Company screens. If the user is not aware of the limits of phone numbers in Sage X3 then it can be confirmed by entering it in Sage X3. Once the limit is known, user should enter the exact number of digits in Sage CRM and this should resolve the issue.<\/p>\n<p>In Case the issue still persists then you can contact us at sage@greytrix.com to get further assistance.<\/p>\n<p><span style=\"font-size: Medium;\"><strong>About Us<\/strong><\/span><br \/>\nGreytrix a globally recognized Premier Sage Gold Development Partner is a one stop solution provider for Sage ERP and Sage CRM needs. Being recognized and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.<\/p>\n<p><a href=\"http:\/\/www.greytrix.com\/\">Greytrix<\/a>\u00a0has some unique integration solutions for Sage CRM with Sage ERPs (<a href=\"http:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-x3-integration\">Sage Enterprise Management (Sage X3<\/a>),\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/intacct-apps-and-products\/gumu-sage-intacct-sage-crm-integration\">Sage Intacct<\/a>, <a href=\"http:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-100-erp-integration\">Sage 100<\/a>,\u00a0<a href=\"http:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-500-erp-integration\">Sage 500<\/a>\u00a0and\u00a0<a href=\"http:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-300-erp-integration\">Sage 300<\/a>).We also offer best-in-class\u00a0<a href=\"http:\/\/www.greytrix.com\/product\/erp-development\/sage-x3\">Sage ERP<\/a> and <a href=\"http:\/\/www.greytrix.com\/product\/crm-development\/sage-crm\">Sage CRM<\/a> customization and development services\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users and Sage PSG worldwide. Greytrix\u00a0helps in\u00a0migrating of Sage CRM from <a href=\"https:\/\/www.greytrix.com\/resources\/sage-erp-crm-migration.pdf\">Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer<\/a>. Our Sage CRM Product Suite includes <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/business-manager\">Greytrix Business Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-project-manager\">Sage CRM Project Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-resource-planner\">Sage CRM Resource Planner<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-contract-manager\">Sage CRM Contract Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-event-manager\">Sage CRM Event Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-budget-planner\">Sage CRM Budget Planner<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/gmail-integration-for-sage-crm\">Gmail Integration<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-mobile-service-signature\">Sage CRM Mobile Service Signature<\/a> and <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-cti-framework\">Sage CRM CTI Framework<\/a>.<\/p>\n<p>Greytrix is a recognized <a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/07\/26\/greytrix-on-boards-sage-global-rockstar-isv-program-with-gumu-for-sage-crm-sage-x3-solution\/\">Sage Rockstar ISV Partner<\/a> for GUMU&#x2122; Sage Enterprise Management \u2013 Sage CRM integration also listed on <a href=\"https:\/\/www.sage.com\/marketplace\/asb_ListingDetail?listingId=a1h24000007PC3aAAG\" target=\"_blank\" rel=\"noopener\">Sage Marketplace<\/a>.<\/p>\n<p>For more information on our integration solutions, please contact us at\u00a0<a href=\"mailto:sage@greytrix.com\">sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our GUMU for Sage CRM \u2013 Sage ERP X3 is a real time, bidirectional link. In this blog, we will go through an Error message which user may face while using integration and it\u2019s possible solution. New\u00a0Stuff:\u00a0Pre\u2013 Requisites for installing GUMU for sage CRM- Sage ERP X3 Error: In Sage CRM system which is integrated\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/12\/01\/troubleshooting-length-exceed-issue-in-gumu-for-sage-crm-sage-x3\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[192,332,1],"tags":[1258,1279,1447,1501,2474],"class_list":["post-15260","post","type-post","status-publish","format-standard","hentry","category-integration-sage-crm","category-sage-crm","category-uncategorized","tag-gumu-integration","tag-gumu-x3","tag-invalid-length","tag-length-exceeded","tag-troubleshooting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Troubleshooting - Length exceed issue in GUMU for Sage CRM- Sage X3 - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/12\/01\/troubleshooting-length-exceed-issue-in-gumu-for-sage-crm-sage-x3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshooting - Length exceed issue in GUMU for Sage CRM- Sage X3 - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Our GUMU for Sage CRM \u2013 Sage ERP X3 is a real time, bidirectional link. 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