{"id":21331,"date":"2019-01-19T07:35:09","date_gmt":"2019-01-19T07:35:09","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=21331"},"modified":"2019-02-20T06:58:22","modified_gmt":"2019-02-20T06:58:22","slug":"delete-documents-and-communications-from-records-in-a-group","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2019\/01\/19\/delete-documents-and-communications-from-records-in-a-group\/","title":{"rendered":"Delete Documents and Communications from Records in a Group"},"content":{"rendered":"<p>Launch of <a href=\"http:\/\/www.sagesoftware.co.in\/product-sage-crm\" target=\"_blank\" rel=\"noopener\">Sage CRM<\/a> 2018 R2 has come up with the new feature known as <strong>\u201cMass Delete\u201d<\/strong> against Groups. You all must be aware of <strong>\u201cMass Update\u201d<\/strong> and <strong>\u201cUpdate Territory\u201d<\/strong> functionality available against Group through which we can update specific data and territory of all records present against group respectively. In our previous blog, we have mentioned the configuration setting to avail this functionality against group. Refer below blog link for the same.<\/p>\n<p><em><strong>Related Post:\u00a0<\/strong><\/em><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2019\/01\/19\/allow-mass-update-against-group-in-sage-crm-2018-r2-onwards\/\" target=\"_blank\" rel=\"noopener\"><strong>Allow Mass Update against Group in Sage CRM 2018 R2 onwards<\/strong><\/a><\/p>\n<p><strong>Mass Delete<\/strong> feature will be available for the groups created for <strong>Person<\/strong> and <strong>Lead<\/strong> entity only. Using this feature you can delete the Documents and Communications from the records in a group.<\/p>\n<p>Below are the steps to be followed to perform Mass Delete.<\/p>\n<p><strong>1.<\/strong> Login to <strong>My CRM<\/strong>.<br \/>\n<strong>2.<\/strong> Go to <strong>My CRM -&gt; Groups -&gt; Click on the Group Name hyperlink<\/strong> against which Mass Delete needs to be performed and click on <strong>\u201cMass Delete\u201d<\/strong> button as shown in below screenshot.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-21332\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete1.jpg\" alt=\"\" width=\"1330\" height=\"638\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete1.jpg 1330w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete1-300x144.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete1-768x368.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete1-1024x491.jpg 1024w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete1-660x317.jpg 660w\" sizes=\"(max-width: 1330px) 100vw, 1330px\" \/><br \/>\n<strong>3.<\/strong> As soon as Mass Delete button is clicked, below screen will get displayed. Check the check boxes against items to delete and click on Delete button.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-21333\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete2.jpg\" alt=\"\" width=\"1341\" height=\"524\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete2.jpg 1341w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete2-300x117.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete2-768x300.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete2-1024x400.jpg 1024w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete2-660x258.jpg 660w\" sizes=\"(max-width: 1341px) 100vw, 1341px\" \/><br \/>\n<strong>4.<\/strong> Finally user will get Confirmation window and on click of OK button, Mass Delete operation will get executed.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-21334\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete3.jpg\" alt=\"\" width=\"1341\" height=\"525\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete3.jpg 1341w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete3-300x117.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete3-768x301.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete3-1024x401.jpg 1024w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete3-660x258.jpg 660w\" sizes=\"(max-width: 1341px) 100vw, 1341px\" \/><br \/>\n<strong>5.<\/strong> After this a Confirmation Page is displayed, which shows the no. of records deleted.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-21335\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete4.jpg\" alt=\"\" width=\"1341\" height=\"525\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete4.jpg 1341w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete4-300x117.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete4-768x301.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete4-1024x401.jpg 1024w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/01\/GroupDelete4-660x258.jpg 660w\" sizes=\"(max-width: 1341px) 100vw, 1341px\" \/><br \/>\nIn this way, you can perform Mass Delete operation for Lead entity also.<\/p>\n<p><span style=\"font-size: Medium;\"><strong>About Us<\/strong><\/span><br \/>\n<a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a> a globally recognized Premier Sage Gold Development Partner is a one stop solution provider for Sage ERP and Sage CRM needs. Being recognized and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.<\/p>\n<p><a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a>\u00a0has some unique integration solutions for Sage CRM with Sage ERPs (<a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-x3-integration\">Sage Enterprise Management (Sage X3<\/a>),\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/intacct-apps-and-products\/gumu-sage-intacct-sage-crm-integration\">Sage Intacct<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-100-erp-integration\">Sage 100<\/a>,\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-500-erp-integration\">Sage 500<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-300-erp-integration\">Sage 300<\/a>).We also offer best-in-class\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/erp-development\/sage-x3\">Sage ERP<\/a> and <a href=\"https:\/\/www.greytrix.com\/product\/crm-development\/sage-crm\">Sage CRM<\/a> customization and development services\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users and Sage PSG worldwide. Greytrix\u00a0helps in\u00a0migrating of Sage CRM from <a href=\"https:\/\/www.greytrix.com\/resources\/sage-erp-crm-migration.pdf\">Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer<\/a>. Our Sage CRM Product Suite includes <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/business-manager\">Greytrix Business Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-project-manager\">Sage CRM Project Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-resource-planner\">Sage CRM Resource Planner<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-contract-manager\">Sage CRM Contract Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-event-manager\">Sage CRM Event Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-budget-planner\">Sage CRM Budget Planner<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/gmail-integration-for-sage-crm\">Gmail Integration<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-mobile-service-signature\">Sage CRM Mobile Service Signature<\/a> and <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-cti-framework\">Sage CRM CTI Framework<\/a>.<\/p>\n<p>Greytrix is a recognized <a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/07\/26\/greytrix-on-boards-sage-global-rockstar-isv-program-with-gumu-for-sage-crm-sage-x3-solution\/\">Sage Rockstar ISV Partner<\/a> for GUMU&#x2122; Sage Enterprise Management \u2013 Sage CRM integration also listed on <a href=\"https:\/\/www.sage.com\/marketplace\/asb_ListingDetail?listingId=a1h24000007PC3aAAG\" target=\"_blank\" rel=\"noopener\">Sage Marketplace<\/a>.<\/p>\n<p>For more information on our integration solutions, please contact us at\u00a0<a href=\"mailto:sage@greytrix.com\">sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Launch of Sage CRM 2018 R2 has come up with the new feature known as \u201cMass Delete\u201d against Groups. You all must be aware of \u201cMass Update\u201d and \u201cUpdate Territory\u201d functionality available against Group through which we can update specific data and territory of all records present against group respectively. In our previous blog, we\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2019\/01\/19\/delete-documents-and-communications-from-records-in-a-group\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,42,170,219,220,333,334,335],"tags":[3748,3750,3749,3751,3752],"class_list":["post-21331","post","type-post","status-publish","format-standard","hentry","category-administrator","category-bulk","category-group","category-list","category-lists","category-sage-crm-2017","category-sage-crm-2018","category-sage-crm-2018-crm72","tag-delete-documents-and-communications-from-records-in-a-group","tag-mass-delete","tag-mass-delete-against-groups","tag-mass-delete-operation-for-lead-entity","tag-mass-delete-operation-for-person-entity"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Delete Documents and Communications from Records in a Group - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2019\/01\/19\/delete-documents-and-communications-from-records-in-a-group\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Delete Documents and Communications from Records in a Group - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Launch of Sage CRM 2018 R2 has come up with the new feature known as \u201cMass Delete\u201d against Groups. 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