{"id":21502,"date":"2019-02-12T12:45:07","date_gmt":"2019-02-12T12:45:07","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=21502"},"modified":"2019-03-27T09:16:29","modified_gmt":"2019-03-27T09:16:29","slug":"merge-max-limit-exceeded-issue-in-mailchimp-integration","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2019\/02\/12\/merge-max-limit-exceeded-issue-in-mailchimp-integration\/","title":{"rendered":"\u201cMerge Max Limit Exceeded\u201d issue in MailChimp Integration"},"content":{"rendered":"<p>Email Marketing is one of the most effective marketing tool used to send bulk emails to Customers and prospects in business. Email Marketing is built-in feature available in <a href=\"http:\/\/www.sagesoftware.co.in\/product-sage-crm\" target=\"_blank\" rel=\"noopener\">Sage CRM<\/a>. It easily allows to create Campaign list, email communications and send emails to Customers. With the release of <a href=\"http:\/\/www.sagesoftware.co.in\/product-sage-crm\" target=\"_blank\" rel=\"noopener\">Sage CRM<\/a> 7.3, Mail Chimp integration has become feasible which allows to create online campaigns, send emails, and track results from and within <a href=\"http:\/\/www.sagesoftware.co.in\/product-sage-crm\" target=\"_blank\" rel=\"noopener\">Sage CRM<\/a>.<\/p>\n<p><em><strong>New Stuff<\/strong>:\u00a0<\/em><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2019\/02\/01\/restrict-document-view-in-shared-documents-tab-in-sage-crm-2018-r2-onwards\/\" target=\"_blank\" rel=\"noopener\">Restrict Document View in Shared Documents tab in Sage CRM 2018 R2 onwards<\/a><\/p>\n<p>For analysis purpose, we have integrated MailChimp account in our <a href=\"http:\/\/www.sagesoftware.co.in\/product-sage-crm\" target=\"_blank\" rel=\"noopener\">Sage CRM<\/a> 2018 R3. Integration went successfully. To send emails to a group of people, we opened the group and clicked on <strong>\u201cSend to MailChimp\u201d<\/strong> button as shown in below screenshot.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-21503\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr1.jpg\" alt=\"\" width=\"1344\" height=\"721\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr1.jpg 1344w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr1-300x161.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr1-768x412.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr1-1024x549.jpg 1024w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr1-660x354.jpg 660w\" sizes=\"(max-width: 1344px) 100vw, 1344px\" \/><br \/>\nAfter clicking on <strong>\u201cSend to MailChimp\u201d<\/strong> button, it shows notification message as shown in below screenshot.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-21504\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr2.jpg\" alt=\"\" width=\"1339\" height=\"692\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr2.jpg 1339w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr2-300x155.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr2-768x397.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr2-1024x529.jpg 1024w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr2-660x341.jpg 660w\" sizes=\"(max-width: 1339px) 100vw, 1339px\" \/><br \/>\nHowever, on checking the notification in <a href=\"http:\/\/www.sagesoftware.co.in\/product-sage-crm\" target=\"_blank\" rel=\"noopener\">Sage CRM<\/a>, it was showing error as <strong>\u201cMerge Max Limit Exceeded\u201d<\/strong> for MailChimp.<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-21505\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr3.jpg\" alt=\"\" width=\"1341\" height=\"496\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr3.jpg 1341w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr3-300x111.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr3-768x284.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr3-1024x379.jpg 1024w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr3-660x244.jpg 660w\" sizes=\"(max-width: 1341px) 100vw, 1341px\" \/><br \/>\nAfter lot of searching for the above said issue, we came to know that MailChimp have changed the default settings for newly created list. Previously, when a MailChimp list is created, there were no merge fields configured. It means that, when CRM integration with MailChimp was configured, integration was able to populate 30 custom merge fields as required. However, now MailChimp list seems to be configured with the merge fields by default. And <a href=\"http:\/\/www.sagesoftware.co.in\/product-sage-crm\" target=\"_blank\" rel=\"noopener\">Sage CRM<\/a> does not allow these default merge fields to be displayed. So to remove these fields follow below steps.<\/p>\n<ol>\n<li>Login to <strong>MailChimp<\/strong> account.<\/li>\n<li>Find out the list you have configured in the integration and go to <strong>list Settings<\/strong> -&gt; <strong>List fields<\/strong> and <strong>*|MERGE|*<\/strong> tags and remove all merge fields except<strong> \u201c*|EMAIL|* or *|MERGE0|*\u201d<\/strong> field as this is mandatory field and save the changes.<\/li>\n<li>Login to <a href=\"http:\/\/www.sagesoftware.co.in\/product-sage-crm\" target=\"_blank\" rel=\"noopener\">Sage CRM<\/a>.<\/li>\n<li>Find the <strong>Group<\/strong> and click on <strong>\u201cSend to MailChimp\u201d<\/strong> button.<\/li>\n<\/ol>\n<p>After the Mail Chimp integration process is completed, a notification can be seen that the group of peoples are added successfully as shown in below screenshot.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-21506\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr4.jpg\" alt=\"\" width=\"1341\" height=\"496\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr4.jpg 1341w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr4-300x111.jpg 300w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr4-768x284.jpg 768w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr4-1024x379.jpg 1024w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2019\/02\/MailChimpErr4-660x244.jpg 660w\" sizes=\"(max-width: 1341px) 100vw, 1341px\" \/><br \/>\n<span style=\"font-size: Medium;\"><strong>About Us<\/strong><\/span><br \/>\n<a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a> a globally recognized Premier Sage Gold Development Partner is a one stop solution provider for Sage ERP and Sage CRM needs. Being recognized and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.<\/p>\n<p><a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a>\u00a0has some unique integration solutions for Sage CRM with Sage ERPs (<a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-x3-integration\">Sage Enterprise Management (Sage X3<\/a>),\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/intacct-apps-and-products\/gumu-sage-intacct-sage-crm-integration\">Sage Intacct<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-100-erp-integration\">Sage 100<\/a>,\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-500-erp-integration\">Sage 500<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-300-erp-integration\">Sage 300<\/a>).We also offer best-in-class\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/erp-development\/sage-x3\">Sage ERP<\/a> and <a href=\"https:\/\/www.greytrix.com\/product\/crm-development\/sage-crm\">Sage CRM<\/a> customization and development services\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users and Sage PSG worldwide. Greytrix\u00a0helps in\u00a0migrating of Sage CRM from <a href=\"https:\/\/www.greytrix.com\/resources\/sage-erp-crm-migration.pdf\">Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer<\/a>. Our Sage CRM Product Suite includes <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/business-manager\">Greytrix Business Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-project-manager\">Sage CRM Project Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-resource-planner\">Sage CRM Resource Planner<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-contract-manager\">Sage CRM Contract Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-event-manager\">Sage CRM Event Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-budget-planner\">Sage CRM Budget Planner<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/gmail-integration-for-sage-crm\">Gmail Integration<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-mobile-service-signature\">Sage CRM Mobile Service Signature<\/a> and <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-cti-framework\">Sage CRM CTI Framework<\/a>.<\/p>\n<p>Greytrix is a recognized <a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/07\/26\/greytrix-on-boards-sage-global-rockstar-isv-program-with-gumu-for-sage-crm-sage-x3-solution\/\">Sage Rockstar ISV Partner<\/a> for GUMU&#x2122; Sage Enterprise Management \u2013 Sage CRM integration also listed on <a href=\"https:\/\/www.sage.com\/marketplace\/asb_ListingDetail?listingId=a1h24000007PC3aAAG\" target=\"_blank\" rel=\"noopener\">Sage Marketplace<\/a>.<\/p>\n<p>For more information on our integration solutions, please contact us at\u00a0<a href=\"mailto:sage@greytrix.com\">sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Email Marketing is one of the most effective marketing tool used to send bulk emails to Customers and prospects in business. Email Marketing is built-in feature available in Sage CRM. It easily allows to create Campaign list, email communications and send emails to Customers. With the release of Sage CRM 7.3, Mail Chimp integration has\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2019\/02\/12\/merge-max-limit-exceeded-issue-in-mailchimp-integration\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,51,70,93,227,332,333,334,335,342],"tags":[1053,3777,3778,3779,3780,3781,3776],"class_list":["post-21502","post","type-post","status-publish","format-standard","hentry","category-administrator","category-campaign","category-communication","category-custom-fields","category-mailchimp","category-sage-crm","category-sage-crm-2017","category-sage-crm-2018","category-sage-crm-2018-crm72","category-sage-crm7-3","tag-email-marketing","tag-mailchimp-integration","tag-merge-max-limit-exceeded","tag-sage-crm-with-mailchimp","tag-send-to-mailchimp","tag-email-or-merge0","tag-merge-max-limit-exceeded-issue-in-mailchimp-integration"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u201cMerge Max Limit Exceeded\u201d issue in MailChimp Integration - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2019\/02\/12\/merge-max-limit-exceeded-issue-in-mailchimp-integration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u201cMerge Max Limit Exceeded\u201d issue in MailChimp Integration - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Email Marketing is one of the most effective marketing tool used to send bulk emails to Customers and prospects in business. 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