{"id":22748,"date":"2019-09-27T12:01:52","date_gmt":"2019-09-27T12:01:52","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=22748"},"modified":"2025-07-03T11:43:03","modified_gmt":"2025-07-03T11:43:03","slug":"gumu-error-logs-path-in-sage-crm-sage-x3-gumu-integration","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2019\/09\/27\/gumu-error-logs-path-in-sage-crm-sage-x3-gumu-integration\/","title":{"rendered":"Error Logs path in Sage CRM \u2013 Sage X3 GUMU™ Integration"},"content":{"rendered":"\n

GUMU™ for Sage CRM \u2013 Sage X3 integration<\/a> is a real-time bi-directional link where user can update the information from Sage CRM to Sage EM and vice versa. Using GUMU™, a user can promote Sage CRM Company, promote sales order from Sage CRM to Sage X3. In addition to this, all the information for Sage X3 customer flows between Sage CRM \u2013 Sage X3 on real time depending on your configured settings option in GUMU™ configuration.<\/p>\n\n\n\n

New Stuff:<\/em><\/strong><\/em><\/strong> <\/em>Pre\u2013 Requisites for installing GUMU for sage CRM- Sage EM<\/a><\/p>\n\n\n\n

If any error occurs wherein data is not synced between Sage CRM and Sage X3, then GUMU generates logs for further information in order to identify the actual cause. These logs are generated at different locations on your system on the basis of integration processes which we will be discussing today in this blog.<\/p>\n\n\n\n

At Sage CRM server:<\/strong>

From Sage CRM server, user can perform below tasks,

1. Promote Customer
2. Promote Quote
3. Promote Order
4. Sage X3 Lookup screen
5. GUMU tabs (Business Partner, AR inquiry and Order Inquiry tabs) where we are displaying information on real time basis from Sage X3
6. Import Product
7. Import Business Partner
8. Real time update of customer from Sage CRM to Sage X3

Considering all of the above scenarios, if any user comes across any difficulties or errors, then user can look for the log files for detail information on below paths-

Promote Records (Customer\/Quote\/Order) and GUMU Tabs: <\/strong>User can check error logs message at below path of Sage CRM installation directory with prefix Date ExternalMSG.log<\/strong> <\/p>\n\n\n\n

\u201cC:\\Program Files\\Sage\\CRM\\CRM\\Logs folder\u201d<\/p>\n\n\n\n

Import Routine:<\/strong> User can check the error message at below path
C:\\Windows\\SysWow64\\inetsrv\\GUMU (for 64 bit system

Real time Sage CRM to Sage X3 changes :<\/strong> For real time changes between Sage CRM to Sage X3 ,GUMU create a logs at the below path of GUMU installation directory.
\u201cC:\\Program Files (x86)\\Greytrix\\GUMU for Sage CRM – Sage X3\\Logs\\\u201d<\/p>\n\n\n\n

For any queries related to GUMU integration, you can contact us at sage@greytrix.com<\/a><\/p>\n\n\n\n

About Us<\/strong><\/p>\n\n\n\n

Greytrix is a one stop solution provider for Sage ERP and Sage CRM needs. We provide complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.<\/p>\n\n\n\n

Greytrix <\/a>has some unique integration solutions for Sage CRM with Sage ERP\u2019s (Sage X3<\/a>,\u00a0Sage 100,<\/a>\u00a0Sage 500<\/a>\u00a0and\u00a0Sage 300<\/a>).We also\u00a0offer best-in-class\u00a0Sage ERP<\/a>\u00a0and\u00a0Sage CRM<\/a>\u00a0customization and development services\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users and Sage PSG worldwide.\u00a0Greytrix\u00a0helps in\u00a0migrating to Sage CRM from ACT,\u00a0Goldmine\u00a0and other CRM\u2019s.<\/p>\n\n\n\n

\nFor more information on our integration solutions, please contact us at sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"

GUMU™ for Sage CRM \u2013 Sage X3 integration is a real-time bi-directional link where user can update the information from Sage CRM to Sage EM and vice versa. Using GUMU™, a user can promote Sage CRM Company, promote sales order from Sage CRM to Sage X3. In addition to this, all the information for Sage X3\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[192,332,1],"tags":[1093,1258,1306,3921,1548],"class_list":["post-22748","post","type-post","status-publish","format-standard","hentry","category-integration-sage-crm","category-sage-crm","category-uncategorized","tag-error-logs","tag-gumu-integration","tag-gumux3","tag-gumux3-logs","tag-logs"],"yoast_head":"\nError Logs path in Sage CRM \u2013 Sage X3 GUMU™ Integration - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2019\/09\/27\/gumu-error-logs-path-in-sage-crm-sage-x3-gumu-integration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Error Logs path in Sage CRM \u2013 Sage X3 GUMU™ Integration - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"GUMU™ for Sage CRM \u2013 Sage X3 integration is a real-time bi-directional link where user can update the information from Sage CRM to Sage EM and vice versa. 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