{"id":24898,"date":"2020-10-31T09:27:40","date_gmt":"2020-10-31T09:27:40","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=24898"},"modified":"2021-08-04T10:42:43","modified_gmt":"2021-08-04T10:42:43","slug":"handler-mapping-error-404-file-or-directory-not-found","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2020\/10\/31\/handler-mapping-error-404-file-or-directory-not-found\/","title":{"rendered":"Handler Mapping error (404 – File or Directory Not Found)"},"content":{"rendered":"\n

As we all know, Sage CRM like any other web application is IIS driven application for accessing over the network. IIS provides greater flexibility for the secure access to portals like Sage CRM. However sometimes the security features if wrongly configured which might effects the functionality of CRM. So in this blog will be having a look into one of the IIS setting which is use for resolving \u201c404 \u2013 file or directory not found\u201d after installation of CRM<\/p>\n\n\n\n

New Stuff: <\/em>\u201cAll\u201d and \u201cNone\u201d Selection option missing from Filter Dropdown<\/a><\/p>\n\n\n\n

Sometimes, after CRM is successfully installed on a server and when we run it in browser, we get an error stating, \u2018404 \u2013 file or directory not found, resource you are looking for might have been removed or is temporarily unavailable\u2019, as showing in below screenshot:<\/p>\n\n\n\n\"404<\/a>\n

404 Error Page<\/i><\/center><\/font>\n\n\n\n

Well if you see such a message, there is nothing to worry about, as there is a simple setting that needs to be done at the IIS level in order to get this working. So to do this we need to follow the below steps:<\/p>\n\n\n\n

  1. Start Run command<\/li>
  2. Type inetmgr in run window. This will open the IIS application.<\/li><\/ol>\n\n\n\n\"Inetmgr\"<\/a>\n
    Inetmgr<\/i><\/center><\/font>\n\n\n\n

    Expand Site -> Default Web Site -> Select the CRM, which is showing the error. (in my case I am getting an error for CRMCRM2019R2<\/strong>, so I have selected this CRM) and select Handler Mappings.<\/p>\n\n\n\n\"Handler<\/a>\n

    Handler Mappings<\/i><\/center><\/font>\n\n\n\n

    Select ISAPI-dll -> Edit feature permissions -> select Execute checkbox -> Click on Ok.<\/p>\n\n\n\n\"Handler<\/a>\n

    Handler Permissions<\/i><\/center><\/font>\n\n\n\n

    Now, refresh the CRM browser, and you will observe that CRM has started working.<\/p>\n\n\n\n\"Sage<\/a>\n

    Sage CRM Login<\/i><\/center><\/font>\n\n\n\n

    So, as seen by performing the above steps we can easily resolve the 404 \u2013 directory not found an error.
    Hope this was useful to you!<\/p>\n\n\n\n

    About Us<\/strong><\/span><\/p>\n\n\n\n

    Greytrix \u2013 a globally recognized and one of the oldest Sage Development Partners is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience and expertise, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development, and implementation competence.<\/p>\n\n\n\n

    Greytrix\u00a0has some unique integration solutions developed for Sage CRM with Sage ERPs namely\u00a0Sage X3,\u00a0Sage Intacct,\u00a0Sage 100,\u00a0Sage 500,\u00a0and\u00a0Sage 300. We also offer best-in-class\u00a0Sage ERP\u00a0and\u00a0Sage CRM\u00a0customization and development services\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users, and Sage PSG worldwide. Greytrix\u00a0helps in\u00a0the migration of Sage CRM from\u00a0Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes\u00a0add-ons like\u00a0 Greytrix Business Manager,\u00a0Sage CRM Project Manager,\u00a0Sage CRM Resource Planner,\u00a0Sage CRM Contract Manager,\u00a0Sage CRM Event Manager,\u00a0Sage CRM Budget Planner,\u00a0Gmail Integration,\u00a0Sage CRM Mobile Service Signature,\u00a0Sage CRM CTI Framework.<\/gwmw><\/gwmw><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n

    Greytrix is a recognized\u00a0Sage Champion Partner\u00a0for GUMU™ Sage X3 \u2013 Sage CRM integration listed on\u00a0Sage Marketplace and Sage CRM \u2013 Sage Intacct integration listed on Sage Intacct Marketplace. The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for the processing and execution of application programs at the click of a button.<\/gwmw><\/gwmw><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n

    For more information on our integration solutions, please contact us at sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n\n\n\n


    <\/p>\n","protected":false},"excerpt":{"rendered":"

    As we all know, Sage CRM like any other web application is IIS driven application for accessing over the network. IIS provides greater flexibility for the secure access to portals like Sage CRM. However sometimes the security features if wrongly configured which might effects the functionality of CRM. So in this blog will be having\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,171,180,332],"tags":[469,1311,1381,3732,1759],"class_list":["post-24898","post","type-post","status-publish","format-standard","hentry","category-uncategorized","category-handlers","category-iis","category-sage-crm","tag-404-page-not-found","tag-handler-mapping","tag-iis","tag-login-error-in-sage-crm","tag-permissions"],"yoast_head":"\nHandler Mapping error (404 - File or Directory Not Found) - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2020\/10\/31\/handler-mapping-error-404-file-or-directory-not-found\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Handler Mapping error (404 - File or Directory Not Found) - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"As we all know, Sage CRM like any other web application is IIS driven application for accessing over the network. 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