{"id":25554,"date":"2021-06-15T08:57:46","date_gmt":"2021-06-15T08:57:46","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=25554"},"modified":"2021-06-15T08:57:48","modified_gmt":"2021-06-15T08:57:48","slug":"how-to-add-field-level-help-tooltips-by-configuration","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/06\/15\/how-to-add-field-level-help-tooltips-by-configuration\/","title":{"rendered":"How to Add field-level help (ToolTips) by Configuration"},"content":{"rendered":"\n<p><a href=\"https:\/\/www.greytrix.com\/product\/crm-development\/sage-crm\" target=\"_blank\" rel=\"noreferrer noopener\">Sage CRM<\/a>\u2019s Database Field properties has helped in capturing various data types of information on every entity\u2019s form. The provisions to manage or control the max length, entry width of different entry types of fields has made CRM flexible and user friendly from user\u2019s perspective. One thing that has been missing in CRM field\u2019s is the Tool tips or say Field level description that will help to identify the type of data that needs to be entered\/captured into the field.<\/p>\n\n\n\n<p>Field-level help provides a brief description about the purpose of a field, the type of data to enter in the field, or the format of that data. Field-level help is provided as Learn more links, tips, required indicators, and messages. It displays tooltips for fields when you hover on them.<\/p>\n\n\n\n<p>Field-level help text can be defined for standard and custom fields on all search screens and all entry screens in Edit mode where the field displays. Users can view the field-level help text by hovering over the question mark icon next to the field.<\/p>\n\n\n\n<p>In our previous blog, we have explained how to add ToolTip for Fields in Sage CRM by writing a simple jQuery code. Refer the link for the same. In this blog, we will explain how to add ToolTip for fields with the help of Translations.<\/p>\n\n\n\n<p><strong><em>Related Post:<\/em><\/strong> <a rel=\"noreferrer noopener\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2018\/10\/11\/adding-tooltip-for-fields-in-sage-crm\/\" target=\"_blank\">Adding ToolTip for Fields in Sage CRM<\/a><\/p>\n\n\n\n<p>In Sage CRM, Translations helps developers to adapt standard field names and selection lists to suit your organization terminology. Also, it can help to configure the field caption, add new languages etc.<\/p>\n\n\n\n<p>In this blog, we will explain very simple way to add tooltips against fields. System administrator user needs to make simple configuration in Sage CRM with the help of Translations.<\/p>\n\n\n\n<p>By following below mentioned steps System admin can achieve the same &#8211;<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Log on to the Sage CRM with system administrator account.<\/li><li>Identify the field name where you want field-level help to be displayed. For example, we will add field level help on lead entity for <strong>lead_personemail<\/strong> column.<\/li><li>Navigate to Administration | Customization | Translations.<\/li><li>Click on New button. After clicking on New button translations entry screen will open.<\/li><li>Add the new translation with following details.<\/li><li>The caption code must match the column name.<\/li><\/ol>\n\n\n\n<p>For example, in our scenario Caption code is <strong>lead_personemail<\/strong>, the caption family must be set to <strong>ColHelpText<\/strong>, and the caption family type to <strong>Tags<\/strong>.<\/p>\n\n\n\n<p>Refer below screen shot for your reference &#8211;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/06\/01_Translation-details-page-1024x368.jpg\" target=\"_blank\" rel=\"noopener noreferrer\"><img \nclass=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\" \nsrc=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/06\/01_Translation-details-page-1024x368.jpg\" alt=\"Translation details page\"><\/a>\n\n<font size=\"2\"><center><i>Translation details page<\/i><\/center><\/font><\/p><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"7\"><li>Type the text for the field tooltip in the language translation fields.<br>For example, Please enter a valid email address &#8211; example@email.com<\/li><li>Click on Save button. After creating Translations with above mentioned details, a question mark icon is displayed beside the field. Hover over mouse on the question mark icon to view the help text.<\/li><li>If you need to add one and more columns for Field-level help. You can repeat steps from 2 to 8.<\/li><\/ol>\n\n\n\n<p>After making above mentioned configuration in the CRM, question mark icon will be added against the appropriate fields. This changes will be applicable throughout CRM wherever the fields are available on screen.<\/p>\n\n\n\n<p>Now CRM user can verify the changes on Search screen and entry screen (on edit mode) whether it has been applied. When user move the mouse cursor on question mark icon the related tooltip messages will be displayed. <br>Find below screen shot for before making configuration in CRM.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/06\/02_Before-Configuration-Screen-1024x354.jpg\" target=\"_blank\" rel=\"noopener noreferrer\"><img \nclass=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\" \nsrc=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/06\/02_Before-Configuration-Screen-1024x354.jpg\" alt=\"Before Configuration Screen\"><\/a>\n\n<font size=\"2\"><center><i>Before Configuration Screen<\/i><\/center><\/font><\/p><\/figure>\n\n\n\n<p>Find below screen shot for after making configuration in CRM.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/06\/03_After-Configuration-Screen-1024x380.jpg\" target=\"_blank\" rel=\"noopener noreferrer\"><img \nclass=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\" \nsrc=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/06\/03_After-Configuration-Screen-1024x380.jpg\" alt=\"After Configuration Screen\"><\/a>\n\n<font size=\"2\"><center><i>After Configuration Screen<\/i><\/center><\/font><\/p><\/figure>\n\n\n\n<p>In this way, you can make the forms more user-friendly with the help of ToolTip that will help the users to understand the type of information that needs to be captured on the forms.<br>Note: The tooltip cannot be accessed from touch-screen devices. Like a touch-screen computer and laptop displays, smartphones, tablets etc.<\/p>\n\n\n\n<p><span style=\"font-size: Medium;\"><strong>About Us<\/strong><\/span><\/p>\n\n\n\n<p>Greytrix \u2013 a globally recognized and one of the oldest Sage Development Partners is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience and expertise, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development, and implementation competence.<\/p>\n\n\n\n<p>Greytrix\u00a0has some unique integration solutions developed for Sage CRM with Sage ERPs namely\u00a0Sage X3,\u00a0Sage Intacct,\u00a0Sage 100,\u00a0Sage 500,\u00a0and\u00a0Sage 300. We also offer best-in-class\u00a0Sage ERP\u00a0and\u00a0Sage CRM\u00a0customization and development services\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users, and Sage PSG worldwide. Greytrix\u00a0helps in\u00a0the migration of Sage CRM from\u00a0Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes\u00a0add-ons like\u00a0 Greytrix Business Manager,\u00a0Sage CRM Project Manager,\u00a0Sage CRM Resource Planner,\u00a0Sage CRM Contract Manager,\u00a0Sage CRM Event Manager,\u00a0Sage CRM Budget Planner,\u00a0Gmail Integration,\u00a0Sage CRM Mobile Service Signature,\u00a0Sage CRM CTI Framework.<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n<p>Greytrix is a recognized\u00a0Sage Champion Partner\u00a0for GUMU&#x2122; Sage X3 \u2013 Sage CRM integration listed on\u00a0Sage Marketplace and Sage CRM \u2013 Sage Intacct integration listed on Sage Intacct Marketplace. The GUMU&#x2122; Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for the processing and execution of application programs at the click of a button.<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n<p>For more information on our integration solutions, please contact us at&nbsp;<a href=\"mailto:sage@greytrix.com\">sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sage CRM\u2019s Database Field properties has helped in capturing various data types of information on every entity\u2019s form. The provisions to manage or control the max length, entry width of different entry types of fields has made CRM flexible and user friendly from user\u2019s perspective. One thing that has been missing in CRM field\u2019s is\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/06\/15\/how-to-add-field-level-help-tooltips-by-configuration\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,57,65,93,102,119,129,137,155,201,204,4291,332,335,351,352,385,401,423,424,426],"tags":[4418,4417,535,740,893,4421,1138,4422,4419,1143,4420,2470],"class_list":["post-25554","post","type-post","status-publish","format-standard","hentry","category-administrator","category-choice","category-codeless","category-custom-fields","category-database-sage-crm","category-display","category-editor","category-entity","category-fields","category-jquery","category-js-file","category-new-feature","category-sage-crm","category-sage-crm-2018-crm72","category-screen-sage-crm","category-script","category-standard-field","category-text-sage-crm","category-view","category-views","category-visibility","tag-add-field-level-help-tooltips","tag-add-field-level-help-tooltips-by-configuration","tag-administrator","tag-configuration","tag-customization","tag-database-field-properties","tag-field","tag-field-tooltip","tag-field-level-help","tag-fields","tag-tooltips","tag-translations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Add field-level help (ToolTips) by Configuration - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/06\/15\/how-to-add-field-level-help-tooltips-by-configuration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Add field-level help (ToolTips) by Configuration - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Sage CRM\u2019s Database Field properties has helped in capturing various data types of information on every entity\u2019s form. 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