{"id":25577,"date":"2021-07-14T11:13:34","date_gmt":"2021-07-14T11:13:34","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=25577"},"modified":"2021-07-14T11:13:36","modified_gmt":"2021-07-14T11:13:36","slug":"on-screen-notification-is-not-visible-in-sage-crm","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/","title":{"rendered":"On-screen notification is not visible in Sage CRM"},"content":{"rendered":"\n<p>In today\u2019s competitive world, it is very necessary to stay aware of every possible lead that will boost your Business. To be on top of every aspect that will help in serving the Customers be it related to any new Sales or Service ticket, it is obligatory to get such a system that will not only help in managing the accounts but also send timely notifications.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.greytrix.com\/product\/crm-development\/sage-crm\" target=\"_blank\" rel=\"noreferrer noopener\">Sage CRM<\/a> has such inbuilt functionality that displays on-screen notifications to the user within the system. For example, you can use an on-screen notification to notify a user that they have been assigned a new lead or a service ticket. Also, with the help of these on-screen notifications, you can easily navigate or access the record with just one \u2013 click.<\/p>\n\n\n\n<p><strong><em>New Stuff:<\/em><\/strong> <a rel=\"noreferrer noopener\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/06\/22\/enable-workflow-on-an-external-table\/\" target=\"_blank\">Enable workflow on an external table<\/a><\/p>\n\n\n\n<p>There are two ways to show on-screen notifications in Sage CRM, escalation rules and Quick notifications. You create on-screen notifications for Primary entities as well as Custom entities in Sage CRM. In this blog, we will share one of our experience of working with On-screen notifications; where the Users were unable to view the notifications even though the escalation was triggered successfully at database level.<\/p>\n\n\n\n<p>Recently, we configured escalations in our CRM to trigger notifications to Lead\u2019s assigned user on creation or assignment of a record. The escalation was executed however user failed to view the notification on screen. Below is the screenshot of the same for your reference.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/07\/01_Notification-not-coming-in-CRM-1024x315.jpg\" target=\"_blank\" rel=\"noopener noreferrer\"><img class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\" \nsrc=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/07\/01_Notification-not-coming-in-CRM-1024x315.jpg\" alt=\"Notification not visible in CRM\"><\/a>\n\n<font size=\"2\"><center><i>Notification not visible in CRM<\/i><\/center><\/font><\/p><\/figure>\n\n\n\n<p>We tried debugging the glitch with the help of escalation logs, e-ware system logs, and SQL logs. Even cross-verified the below CRM services, but no luck &#8211; &nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>Apache Tomcat Service<\/li><li>CRM Escalation Service<\/li><\/ol>\n\n\n\n<p>After investigating it further, we found that the <strong>Escl_DateTime<\/strong> field value is updated with null value in the escalation table at the back-end. You can refer to the below screenshot of the same.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/07\/02_Escl_DateTime-field-value-null-1024x163.jpg\" target=\"_blank\" rel=\"noopener noreferrer\"><img class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\" \nsrc=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/07\/02_Escl_DateTime-field-value-null-1024x163.jpg\" alt=\"Escl_DateTime field value is null\"><\/a>\n\n<font size=\"2\"><center><i>Escl_DateTime field value is null<\/i><\/center><\/font><\/p><\/figure>\n\n\n\n<p>Whenever an on-screen notification is displayed in CRM, a record is inserted in the escalation table at the back-end level. So, you just need to update the <strong>Escl_DateTime<\/strong> field value in the escalation table for the record against which the on-screen notification is not visible in CRM.<br>Follow the below steps to achieve the same:<br><\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>Find the record against which on-screen notification is not visible, for Example, lead entity record.<\/li><li>Search the record in SQL studio management with view <strong>\u201cvNotificationLead\u201d<\/strong> for the lead entity. You can refer below query &#8211;<br><strong>SELECT Escl_DateTime,Escl_EscalationId,* FROM vNotificationLead (NOLOCK) WHERE lead_leadid=#Lead ID#<\/strong><br><\/li><li>Now update the <strong>Escl_DateTime<\/strong> value in the escalation table with the help of the Escalation Id value which you will get from Step 2. Refer below update query:<br><strong>UPDATE Escalations SET Escl_DateTime=Escl_CreatedDate WHERE Escl_EscalationId = #Escalation ID#<\/strong><\/li><\/ol>\n\n\n\n<p>Once you have completed above steps, you will be able to view the on-screen notification in CRM for that record.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/07\/03_on-screen-notification-after-update-query.jpg\" target=\"_blank\" rel=\"noopener noreferrer\"><img class=\"size-full\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\" \nsrc=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/07\/03_on-screen-notification-after-update-query.jpg\" alt=\"On-screen notification after update query\"><\/a>\n\n<font size=\"2\"><center><i>On-screen notification after update query<\/i><\/center><\/font><\/p><\/figure>\n\n\n\n<p>In this way, you can overcome such type of issues for on-screen notifications in CRM by updating the date value. Thus, if there are any issues with the notifications even though the tomcat and CRM escalation services are running fine, you can directly check with the escalation record for that notification.<\/p>\n\n\n\n<p><span style=\"font-size: Medium;\"><strong>About Us<\/strong><\/span><\/p>\n\n\n\n<p>Greytrix \u2013 a globally recognized and one of the oldest Sage Development Partners is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience and expertise, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development, and implementation competence.<\/p>\n\n\n\n<p>Greytrix\u00a0has some unique integration solutions developed for Sage CRM with Sage ERPs namely\u00a0Sage X3,\u00a0Sage Intacct,\u00a0Sage 100,\u00a0Sage 500,\u00a0and\u00a0Sage 300. We also offer best-in-class\u00a0Sage ERP\u00a0and\u00a0Sage CRM\u00a0customization and development services\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users, and Sage PSG worldwide. Greytrix\u00a0helps in\u00a0the migration of Sage CRM from\u00a0Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes\u00a0add-ons like\u00a0 Greytrix Business Manager,\u00a0Sage CRM Project Manager,\u00a0Sage CRM Resource Planner,\u00a0Sage CRM Contract Manager,\u00a0Sage CRM Event Manager,\u00a0Sage CRM Budget Planner,\u00a0Gmail Integration,\u00a0Sage CRM Mobile Service Signature,\u00a0Sage CRM CTI Framework.<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n<p>Greytrix is a recognized\u00a0Sage Champion Partner\u00a0for GUMU&#x2122; Sage X3 \u2013 Sage CRM integration listed on\u00a0Sage Marketplace and Sage CRM \u2013 Sage Intacct integration listed on Sage Intacct Marketplace. The GUMU&#x2122; Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for the processing and execution of application programs at the click of a button.<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n<p>For more information on our integration solutions, please contact us at&nbsp;<a href=\"mailto:sage@greytrix.com\">sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In today\u2019s competitive world, it is very necessary to stay aware of every possible lead that will boost your Business. To be on top of every aspect that will help in serving the Customers be it related to any new Sales or Service ticket, it is obligatory to get such a system that will not\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,65,70,71,73,97,98,103,119,136,137,152,180,188,261,285,332],"tags":[4432,4433,4431,1098,1099,1101,1102,4436,4434,1682,1701,4052],"class_list":["post-25577","post","type-post","status-publish","format-standard","hentry","category-administrator","category-codeless","category-communication","category-company","category-configuration","category-customer","category-customization","category-date","category-display","category-enhancements","category-entity","category-feature","category-iis","category-inetmgr","category-notifications-sage-crm","category-person","category-sage-crm","tag-apache-tomcat-service","tag-crm-escalation-service","tag-crm-to-trigger-notifications","tag-escalation","tag-escalation-feature","tag-escalation-rule","tag-escalations","tag-escl-createddate","tag-escl-datetime-field","tag-notifications","tag-on-screen-notification","tag-primary-entities"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>On-screen notification is not visible in Sage CRM - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"On-screen notification is not visible in Sage CRM - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"In today\u2019s competitive world, it is very necessary to stay aware of every possible lead that will boost your Business. To be on top of every aspect that will help in serving the Customers be it related to any new Sales or Service ticket, it is obligatory to get such a system that will not\u2026 Read More &raquo;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/\" \/>\n<meta property=\"og:site_name\" content=\"Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"article:published_time\" content=\"2021-07-14T11:13:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-07-14T11:13:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/07\/01_Notification-not-coming-in-CRM-1024x315.jpg\" \/>\n<meta name=\"author\" content=\"Greytrix\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Greytrix\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/\",\"name\":\"On-screen notification is not visible in Sage CRM - Sage CRM \u2013 Tips, Tricks and Components\",\"isPartOf\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/07\/01_Notification-not-coming-in-CRM-1024x315.jpg\",\"datePublished\":\"2021-07-14T11:13:34+00:00\",\"dateModified\":\"2021-07-14T11:13:36+00:00\",\"author\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/402abe5da07cd7f9bfeb6acfa41fae39\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/#primaryimage\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/07\/01_Notification-not-coming-in-CRM-1024x315.jpg\",\"contentUrl\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/07\/01_Notification-not-coming-in-CRM-1024x315.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"On-screen notification is not visible in Sage CRM\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\",\"name\":\"Sage CRM \u2013 Tips, Tricks and Components\",\"description\":\"Explore the possibilities with Sage CRM insights through our comprehensive blogs. As a leading Sage partner, Greytrix helps businesses maximize their Sage CRM potential with its rich expertise and immense knowledge. Here, you will find blogs that feature expert advice, tips &amp; tricks, best practices, and comprehensive guides on customizing and configuring Sage CRM for your business. Stay informed with our regular updates and expert insights!\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/402abe5da07cd7f9bfeb6acfa41fae39\",\"name\":\"Greytrix\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3cdb553d6ca07df0e407d5e092f2410d163e0fd40b27734b345b04c8f0786969?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3cdb553d6ca07df0e407d5e092f2410d163e0fd40b27734b345b04c8f0786969?s=96&d=mm&r=g\",\"caption\":\"Greytrix\"},\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/author\/greytrix\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"On-screen notification is not visible in Sage CRM - Sage CRM \u2013 Tips, Tricks and Components","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/","og_locale":"en_US","og_type":"article","og_title":"On-screen notification is not visible in Sage CRM - Sage CRM \u2013 Tips, Tricks and Components","og_description":"In today\u2019s competitive world, it is very necessary to stay aware of every possible lead that will boost your Business. To be on top of every aspect that will help in serving the Customers be it related to any new Sales or Service ticket, it is obligatory to get such a system that will not\u2026 Read More &raquo;","og_url":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/","og_site_name":"Sage CRM \u2013 Tips, Tricks and Components","article_published_time":"2021-07-14T11:13:34+00:00","article_modified_time":"2021-07-14T11:13:36+00:00","og_image":[{"url":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/07\/01_Notification-not-coming-in-CRM-1024x315.jpg","type":"","width":"","height":""}],"author":"Greytrix","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Greytrix","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/","url":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/","name":"On-screen notification is not visible in Sage CRM - Sage CRM \u2013 Tips, Tricks and Components","isPartOf":{"@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/#primaryimage"},"image":{"@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/#primaryimage"},"thumbnailUrl":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/07\/01_Notification-not-coming-in-CRM-1024x315.jpg","datePublished":"2021-07-14T11:13:34+00:00","dateModified":"2021-07-14T11:13:36+00:00","author":{"@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/402abe5da07cd7f9bfeb6acfa41fae39"},"breadcrumb":{"@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/#primaryimage","url":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/07\/01_Notification-not-coming-in-CRM-1024x315.jpg","contentUrl":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2021\/07\/01_Notification-not-coming-in-CRM-1024x315.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2021\/07\/14\/on-screen-notification-is-not-visible-in-sage-crm\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/"},{"@type":"ListItem","position":2,"name":"On-screen notification is not visible in Sage CRM"}]},{"@type":"WebSite","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website","url":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/","name":"Sage CRM \u2013 Tips, Tricks and Components","description":"Explore the possibilities with Sage CRM insights through our comprehensive blogs. As a leading Sage partner, Greytrix helps businesses maximize their Sage CRM potential with its rich expertise and immense knowledge. Here, you will find blogs that feature expert advice, tips &amp; tricks, best practices, and comprehensive guides on customizing and configuring Sage CRM for your business. Stay informed with our regular updates and expert insights!","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/402abe5da07cd7f9bfeb6acfa41fae39","name":"Greytrix","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/3cdb553d6ca07df0e407d5e092f2410d163e0fd40b27734b345b04c8f0786969?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3cdb553d6ca07df0e407d5e092f2410d163e0fd40b27734b345b04c8f0786969?s=96&d=mm&r=g","caption":"Greytrix"},"url":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/author\/greytrix\/"}]}},"_links":{"self":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/posts\/25577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/comments?post=25577"}],"version-history":[{"count":5,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/posts\/25577\/revisions"}],"predecessor-version":[{"id":25585,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/posts\/25577\/revisions\/25585"}],"wp:attachment":[{"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/media?parent=25577"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/categories?post=25577"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-json\/wp\/v2\/tags?post=25577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}