{"id":26880,"date":"2022-12-09T06:13:53","date_gmt":"2022-12-09T06:13:53","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=26880"},"modified":"2023-11-14T05:32:32","modified_gmt":"2023-11-14T05:32:32","slug":"real-time-work-ticket-data-using-gumu-integration","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2022\/12\/09\/real-time-work-ticket-data-using-gumu-integration\/","title":{"rendered":"Real Time Work Ticket data using GUMU&#x2122; Integration."},"content":{"rendered":"\n<p>GUMU for Sage CRM \u2013 Sage 100 integration is a real-time bi-directional link where we synchronize all the customer data from Sage 100 to Sage CRM and vice versa. Using GUMU integration, we have displayed most of the information directly from Sage 100 in custom tab in Sage CRM.<\/p>\n\n\n\n<p><em><strong>New Stuff:<\/strong><\/em>&nbsp;<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2019\/08\/22\/new-feature-in-gumu-for-sage-crm-sage-100-integration-find-inventory\/\">New Feature in GUMU for Sage CRM \u2013 Sage 100 Integration \u2013 Find Inventory<\/a><\/p>\n\n\n\n<p>In this blog, we will go through a View ERP tab that is the Work Ticket tab it displays the Work Ticket-related information from Sage 100 at Customer Level and Global Level, from the Job \u2013 mfg. Custom Servers Company module.\u00a0 When we click on the \u201cWork Ticket\u201d tab in the View ERP Data tab, it displays the Work Ticket records against the Customer that sync in real-time from Sage 100. Refer the below Screenshot.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"484\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image11-1024x484.png\" alt=\"\" class=\"wp-image-26881\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\nalign: center;\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image11-1024x484.png 1024w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image11-300x142.png 300w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image11-768x363.png 768w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image11-660x312.png 660w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image11.png 1353w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Similarly, we have the Work Ticket tab on the Global Level, where the data gets display based on the with the help of provided filters.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"439\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image21-1024x439.png\" alt=\"\" class=\"wp-image-26882\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\nalign: center;\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image21-1024x439.png 1024w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image21-300x129.png 300w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image21-768x329.png 768w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image21-660x283.png 660w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image21.png 1347w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The new features incorporated in the Work Ticket tab are listed below \u2013<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Date Criteria and Parent Item Number and Step Description filter allow the user to select a specific record based on the filter that makes it user-friendly.<\/li><li>The View detail page provides complete information on the work ticket header data and various grids similar to Sage 100 Work Order Entry.<\/li><li>The Line Item Grid showcases the Items against the work ticket and their attributes.<\/li><li>The Global Level Work Ticket tab only shows the records when we apply the filters, which enables us to view specific data according to the custom input.<\/li><\/ul>\n\n\n\n<p><strong>The Work Ticket Header<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"428\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image31-1024x428.png\" alt=\"\" class=\"wp-image-26883\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px;\nalign: center;\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image31-1024x428.png 1024w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image31-300x125.png 300w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image31-768x321.png 768w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image31-660x276.png 660w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image31.png 1353w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Line Item Details Grid<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"282\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image41-1024x282.png\" alt=\"\" class=\"wp-image-26884\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px; align: center;\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image41-1024x282.png 1024w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image41-300x83.png 300w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image41-768x212.png 768w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image41-660x182.png 660w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image41.png 1251w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Part Entry Grid and Labor Grid<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"296\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image51-1024x296.png\" alt=\"\" class=\"wp-image-26885\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px; align: center;\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image51-1024x296.png 1024w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image51-300x87.png 300w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image51-768x222.png 768w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image51-660x191.png 660w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image51.png 1219w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Direct Cost Grid and Status Grid<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"359\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image61-1024x359.png\" alt=\"\" class=\"wp-image-26886\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px; align: center;\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image61-1024x359.png 1024w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image61-300x105.png 300w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image61-768x269.png 768w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image61-660x231.png 660w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image61.png 1245w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Work Ticket tab at Global Level<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"290\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image71-1024x290.png\" alt=\"\" class=\"wp-image-26887\" style=\"border: 1px solid #A9A9A9; padding: 2px; margin: 2px; align: center;\" srcset=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image71-1024x290.png 1024w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image71-300x85.png 300w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image71-768x218.png 768w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image71-660x187.png 660w, https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2022\/12\/image71.png 1355w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><span style=\"font-size: Medium;\"><strong>About Us<\/strong><\/span><\/p>\n\n\n\n<p>Greytrix \u2013 a globally recognized and one of the oldest Sage Development Partners is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience and expertise, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development, and implementation competence.<\/p>\n\n\n\n<p>Greytrix\u00a0has some unique integration solutions developed for Sage CRM with Sage ERPs namely\u00a0Sage X3,\u00a0Sage Intacct,\u00a0Sage 100,\u00a0Sage 500,\u00a0and\u00a0Sage 300. We also offer best-in-class\u00a0Sage ERP\u00a0and\u00a0Sage CRM\u00a0customization and development services\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users, and Sage PSG worldwide. Greytrix\u00a0helps in\u00a0the migration of Sage CRM from\u00a0Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes\u00a0add-ons like\u00a0 Greytrix Business Manager,\u00a0Sage CRM Project Manager,\u00a0Sage CRM Resource Planner,\u00a0Sage CRM Contract Manager,\u00a0Sage CRM Event Manager,\u00a0Sage CRM Budget Planner,\u00a0Gmail Integration,\u00a0Sage CRM Mobile Service Signature,\u00a0Sage CRM CTI Framework.<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n<p>Greytrix is a recognized\u00a0Sage Champion Partner\u00a0for GUMU&#x2122; Sage X3 \u2013 Sage CRM integration listed on\u00a0Sage Marketplace and Sage CRM \u2013 Sage Intacct integration listed on Sage Intacct Marketplace. The GUMU&#x2122; Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for the processing and execution of application programs at the click of a button.<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n<p>For more information on our integration solutions, please contact us at&nbsp;<a href=\"mailto:sage@greytrix.com\">sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>GUMU for Sage CRM \u2013 Sage 100 integration is a real-time bi-directional link where we synchronize all the customer data from Sage 100 to Sage CRM and vice versa. Using GUMU integration, we have displayed most of the information directly from Sage 100 in custom tab in Sage CRM. New Stuff:&nbsp;New Feature in GUMU for\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2022\/12\/09\/real-time-work-ticket-data-using-gumu-integration\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4206,192,1],"tags":[907,1085,4602,1208,1238,1258,1435,4572,1872,4601,4600,1959,2010,2011,4599],"class_list":["post-26880","post","type-post","status-publish","format-standard","hentry","category-gumu-integration","category-integration-sage-crm","category-uncategorized","tag-dashboard","tag-erp","tag-erp-data","tag-greytrix","tag-gumu","tag-gumu-integration","tag-integration","tag-kendo-grid","tag-real-time","tag-real-time-bidirectional","tag-real-time-data","tag-sage-100","tag-sage-crm","tag-sage-crm-sage-100-integration","tag-workticket"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Real Time Work Ticket data using GUMU&#x2122; Integration. - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2022\/12\/09\/real-time-work-ticket-data-using-gumu-integration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Real Time Work Ticket data using GUMU&#x2122; Integration. - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"GUMU for Sage CRM \u2013 Sage 100 integration is a real-time bi-directional link where we synchronize all the customer data from Sage 100 to Sage CRM and vice versa. 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