{"id":26982,"date":"2023-01-30T09:48:30","date_gmt":"2023-01-30T09:48:30","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=26982"},"modified":"2023-04-11T09:14:06","modified_gmt":"2023-04-11T09:14:06","slug":"trouble-shooting-error-message-of-access-denied-or-unkownname-exception-from-hresult-0x80020006dispeunkownname-in-gumu-integration","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2023\/01\/30\/trouble-shooting-error-message-of-access-denied-or-unkownname-exception-from-hresult-0x80020006dispeunkownname-in-gumu-integration\/","title":{"rendered":"Trouble Shooting error message of ‘Access Denied or unkownname (Exception from HRESULT: 0X80020006(DISP_E_UNKOWNNAME))’ in GUMU Integration"},"content":{"rendered":"\n

Using GUMU\u2122 for Sage CRM \u2013 Sage 100 ERP integration is a real-time bi-directional link where we synchronize all the customer data from Sage 100 to Sage CRM and vice versa. Thus users can have a 360-degree view of customer data within both systems.<\/p>\n\n\n\n

Today in this blog, we will discuss troubleshooting tips to resolve a promote customer error from Sage CRM using GUMU\u2122 integration.<\/p>\n\n\n\n

Users may receive messages such as Access Denied or unkownname (Exception from HRESULT: 0X80020006(DISP_E_UNKOWNNAME)) or Target of invocation while performing GUMU promote customer activity from CRM.<\/p>\n\n\n\n

\"Prepare<\/a><\/center>\n
<\/i><\/center><\/font>\n\n\n\n

Generally, these messages occur on the Sage CRM server when the windows user doesn\u2019t have admin-level rights permission given under the Computer Management screen<\/p>\n\n\n\n

For troubleshooting\/fixing these issues, the user will have to check the below points on the Sage CRM server<\/p>\n\n\n\n

  1. Open the Computer Management application.<\/li>
  2. Click on Local Users and Groups -> Group folder as shown below for reference.<\/li><\/ol>\n\n\n\n
    \"Prepare<\/figure>\n\n\n\n

    3. Click on the Administrator properties to check if the user name is present. If not, click on the add button and enter the windows user name to provide them the rights then click on Checkname -> Apply -> Ok.<\/p>\n\n\n\n

    \"Prepare<\/figure>\n\n\n\n

    4. Similarly perform the above steps for groups such as Distributed COM Users, IIS_IUSRS, and Power Users.<\/p>\n\n\n\n

    \"Prepare<\/figure>\n\n\n\n

    Once these steps are performed, re-try promoting customers from Sage CRM and check if the issue resolves.<\/p>\n\n\n\n

    For any other related queries, you can always contact us at sage@greytrix.com<\/a>.<\/p>\n\n\n\n

    About Us<\/strong><\/span><\/p>\n\n\n\n

    Greytrix \u2013 a globally recognized and one of the oldest Sage Development Partners is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience and expertise, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development, and implementation competence.<\/p>\n\n\n\n

    Greytrix\u00a0has some unique integration solutions developed for Sage CRM with Sage ERPs namely\u00a0Sage X3,\u00a0Sage Intacct,\u00a0Sage 100,\u00a0Sage 500,\u00a0and\u00a0Sage 300. We also offer best-in-class\u00a0Sage ERP\u00a0and\u00a0Sage CRM\u00a0customization and development services\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users, and Sage PSG worldwide. Greytrix\u00a0helps in\u00a0the migration of Sage CRM from\u00a0Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes\u00a0add-ons like\u00a0 Greytrix Business Manager,\u00a0Sage CRM Project Manager,\u00a0Sage CRM Resource Planner,\u00a0Sage CRM Contract Manager,\u00a0Sage CRM Event Manager,\u00a0Sage CRM Budget Planner,\u00a0Gmail Integration,\u00a0Sage CRM Mobile Service Signature,\u00a0Sage CRM CTI Framework.<\/gwmw><\/gwmw><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n

    Greytrix is a recognized\u00a0Sage Champion Partner\u00a0for GUMU™ Sage X3 \u2013 Sage CRM integration listed on\u00a0Sage Marketplace and Sage CRM \u2013 Sage Intacct integration listed on Sage Intacct Marketplace. The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for the processing and execution of application programs at the click of a button.<\/gwmw><\/gwmw><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n

    For more information on our integration solutions, please contact us at sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n\n\n\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    Using GUMU\u2122 for Sage CRM \u2013 Sage 100 ERP integration is a real-time bi-directional link where we synchronize all the customer data from Sage 100 to Sage CRM and vice versa. Thus users can have a 360-degree view of customer data within both systems. Today in this blog, we will discuss troubleshooting tips to resolve\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[97,4206,192,332,340],"tags":[1253,1258,1274,1286,3920,1292,2010,2144,2145,2146,4616],"class_list":["post-26982","post","type-post","status-publish","format-standard","hentry","category-customer","category-gumu-integration","category-integration-sage-crm","category-sage-crm","category-sage-crm-guide","tag-gumu-for-sage-crm-sage-100","tag-gumu-integration","tag-gumu-tips","tag-gumumas","tag-gumumas90","tag-gumusage100","tag-sage-crm","tag-sage-erp","tag-sage-erp-and-sage-crm","tag-sage-erp-and-sage-crm-integration","tag-troubleshooting-steps"],"yoast_head":"\nTrouble Shooting error message of 'Access Denied or unkownname (Exception from HRESULT: 0X80020006(DISP_E_UNKOWNNAME))' in GUMU Integration - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2023\/01\/30\/trouble-shooting-error-message-of-access-denied-or-unkownname-exception-from-hresult-0x80020006dispeunkownname-in-gumu-integration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trouble Shooting error message of 'Access Denied or unkownname (Exception from HRESULT: 0X80020006(DISP_E_UNKOWNNAME))' in GUMU Integration - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Using GUMU\u2122 for Sage CRM \u2013 Sage 100 ERP integration is a real-time bi-directional link where we synchronize all the customer data from Sage 100 to Sage CRM and vice versa. 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