{"id":27197,"date":"2023-06-27T10:18:31","date_gmt":"2023-06-27T10:18:31","guid":{"rendered":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=27197"},"modified":"2023-06-27T10:18:34","modified_gmt":"2023-06-27T10:18:34","slug":"allow-file-name-extensions-for-upload-in-sage-crm-2023-r1","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2023\/06\/27\/allow-file-name-extensions-for-upload-in-sage-crm-2023-r1\/","title":{"rendered":"Allow File Name Extensions for upload in Sage CRM 2023 R1"},"content":{"rendered":"\n<p>Sage CRM has inbuilt feature for document upload. Using these feature we can upload documents against standard entities like Company, Person, Communication, Case etc. In Sage CRM, we can also apply security management for Documents. So that, one user cannot view the document uploaded by other user of different territory. We can also add documents in Shared Documents tab through which it will be accessible to all users. Documents will be uploaded in Sage CRM through \u201c<strong>Add File<\/strong>\u201d, \u201c<strong>Document Drop<\/strong>\u201d and documents attached to the emails which are imported in Sage CRM.<\/p>\n\n\n\n<p><strong>New Stuff<\/strong>: <a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2023\/05\/29\/edit-file-without-installing-plugin-in-sage-crm-2023-r1\/\">Edit File without installing plugin in Sage CRM 2023 R1<\/a><\/p>\n\n\n\n<p>In previous version of Sage CRM, we can restrict users from uploading specific type of document. For e.g. If admin user does not want to allow pdf files to be uploaded in Sage CRM then he can add \u201c.pdf\u201d extension in the \u201c<strong>File Extension Restriction<\/strong>\u201d field. But, this restriction only applies to the &#8220;<strong>Add File<\/strong>&#8221; and &#8220;<strong>Document Drop<\/strong>&#8221; library options and not for email attachments.\u00a0The drawback of this option is every time System Admin have to remember the restricted file extensions and he have to reupdate them in Sage CRM which is very risky task. As System Admin have to aware of any new malicious file names every time and same has to be restricted in CRM.<\/p>\n\n\n\n<p>Now with the release of Sage CRM 2023 R1, System Admin don&#8217;t have to remember the file extension which needs to be restricted for upload. He has to only define the file extensions that to be uploaded in Sage CRM. Please follow the below steps to do the same.            <\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" id=\"block-4b35c329-1259-4d82-ab83-91172c31d76b\"><li>Login into Sage CRM.<\/li><li>Go to <strong>Administration\u00a0\u2192\u00a0Email and Documents\u00a0\u2192\u00a0Documents &amp; Reports Configuration<\/strong>.<\/li><li>Set the File name extensions to be uploaded in Sage CRM in \u201c<strong>FileExtensionAllowed<\/strong>\u201d field. You can set the file extensions as comma separated.<\/li><li>You can also set whether the executable file will be uploaded in Sage CRM or not by setting the \u201c<strong>FileExtensionAllowExe<\/strong>\u201d field to <strong>Yes\/No<\/strong>. And add the file name extensions of executable files in the \u201c<strong>FileExtensionAllowed<\/strong>\u201d field.<\/li><\/ol>\n\n\n\n<p>You can refer the below screenshot for the same.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2023\/06\/DocumentExtension2.jpg\" target=\"_blank\" rel=\"noopener noreferrer\">\n<img decoding=\"async\" class=\"size-full\" style=\"border:1px solid #A9A9A9; padding: 2px; margin: 2px;\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2023\/06\/DocumentExtension2.jpg\" alt=\"Documents and Report Configurations\"><\/a><\/p>\n\n\n\n<p>As displayed in above screenshot, \u201crtf,xls,xlsx,ppt,pptx,pdf,csv,xml,txt,jpg,jpeg,bmp,gif,png,svg,zip\u201d file extensions has been set in Sage CRM. So, files with this extension will be uploaded in Sage CRM and if any file extension is missing in the list and user tries to upload that extension\u2019s file then that file will be blocked as shown in below screenshot.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2023\/06\/DocumentExtension1-1024x715.jpg\" target=\"_blank\" rel=\"noopener noreferrer\">\n<img decoding=\"async\" class=\"size-full\" style=\"border:1px solid #A9A9A9; padding: 2px; margin: 2px;\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2023\/06\/DocumentExtension1-1024x715.jpg\" alt=\"Error Uploading Document\"><\/a><\/p>\n\n\n\n<p>If executable files are allowed to be uploaded in Sage CRM then below are some file extension which Sage CRM allows as executable files.<\/p>\n\n\n\n<p><em>com, cpl, dex, dll, exe, fon, mz, scr, sys, iec, ime, rs, tsp<\/em><\/p>\n\n\n\n<p>Sage CRM 2023 R1 has the ability to identify executable file by checking its header. It identify the executable file even if any changes have been made to file extension.<\/p>\n\n\n\n<p>In this way, In Sage CRM 2023 R1 we can add the file extensions to be uploaded in Sage CRM. And user can upload files on the Shared Documents tab or attaches files to a calendar task, email message, or communication using the &#8220;<strong>Add File<\/strong>&#8221; button or &#8220;<strong>Drop files here to attach them<\/strong>&#8221; area, or files emails against a record in Sage CRM using the &#8220;<strong>Import Emails<\/strong>&#8221; button.<\/p>\n\n\n\n<p><span style=\"font-size: Medium;\"><strong>About Us<\/strong><\/span><\/p>\n\n\n\n<p>Greytrix \u2013 a globally recognized and one of the oldest Sage Development Partners is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience and expertise, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development, and implementation competence.<\/p>\n\n\n\n<p>Greytrix\u00a0has some unique integration solutions developed for Sage CRM with Sage ERPs namely\u00a0Sage X3,\u00a0Sage Intacct,\u00a0Sage 100,\u00a0Sage 500,\u00a0and\u00a0Sage 300. We also offer best-in-class\u00a0Sage ERP\u00a0and\u00a0Sage CRM\u00a0customization and development services\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users, and Sage PSG worldwide. Greytrix\u00a0helps in\u00a0the migration of Sage CRM from\u00a0Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes\u00a0add-ons like\u00a0 Greytrix Business Manager,\u00a0Sage CRM Project Manager,\u00a0Sage CRM Resource Planner,\u00a0Sage CRM Contract Manager,\u00a0Sage CRM Event Manager,\u00a0Sage CRM Budget Planner,\u00a0Gmail Integration,\u00a0Sage CRM Mobile Service Signature,\u00a0Sage CRM CTI Framework.<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n<p>Greytrix is a recognized\u00a0Sage Champion Partner\u00a0for GUMU&#x2122; Sage X3 \u2013 Sage CRM integration listed on\u00a0Sage Marketplace and Sage CRM \u2013 Sage Intacct integration listed on Sage Intacct Marketplace. The GUMU&#x2122; Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for the processing and execution of application programs at the click of a button.<gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><gwmw style=\"display:none;\"><\/gwmw><\/gwmw><\/gwmw><\/p>\n\n\n\n<p>For more information on our integration solutions, please contact us at&nbsp;<a href=\"mailto:sage@greytrix.com\">sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sage CRM has inbuilt feature for document upload. Using these feature we can upload documents against standard entities like Company, Person, Communication, Case etc. In Sage CRM, we can also apply security management for Documents. So that, one user cannot view the document uploaded by other user of different territory. We can also add documents\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2023\/06\/27\/allow-file-name-extensions-for-upload-in-sage-crm-2023-r1\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[122,123,156,332,4525,4551,364,1],"tags":[994,996,3169,1504,2010,3913],"class_list":["post-27197","post","type-post","status-publish","format-standard","hentry","category-document-sage-crm","category-document-drop-sage-crm","category-file-email","category-sage-crm","category-sage-crm-2021-r2","category-sage-crm-2022-r1-sage-crm","category-shared-documents","category-uncategorized","tag-document-drop","tag-document-upload","tag-documents-reports-configuration","tag-library-document","tag-sage-crm","tag-security-rights-for-documents"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Allow File Name Extensions for upload in Sage CRM 2023 R1 - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2023\/06\/27\/allow-file-name-extensions-for-upload-in-sage-crm-2023-r1\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Allow File Name Extensions for upload in Sage CRM 2023 R1 - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Sage CRM has inbuilt feature for document upload. Using these feature we can upload documents against standard entities like Company, Person, Communication, Case etc. In Sage CRM, we can also apply security management for Documents. So that, one user cannot view the document uploaded by other user of different territory. We can also add documents\u2026 Read More &raquo;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2023\/06\/27\/allow-file-name-extensions-for-upload-in-sage-crm-2023-r1\/\" \/>\n<meta property=\"og:site_name\" content=\"Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-27T10:18:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-27T10:18:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2023\/06\/DocumentExtension2.jpg\" \/>\n<meta name=\"author\" content=\"Greytrix\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Greytrix\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2023\/06\/27\/allow-file-name-extensions-for-upload-in-sage-crm-2023-r1\/\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2023\/06\/27\/allow-file-name-extensions-for-upload-in-sage-crm-2023-r1\/\",\"name\":\"Allow File Name Extensions for upload in Sage CRM 2023 R1 - Sage CRM \u2013 Tips, Tricks and Components\",\"isPartOf\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2023\/06\/27\/allow-file-name-extensions-for-upload-in-sage-crm-2023-r1\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2023\/06\/27\/allow-file-name-extensions-for-upload-in-sage-crm-2023-r1\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2023\/06\/DocumentExtension2.jpg\",\"datePublished\":\"2023-06-27T10:18:31+00:00\",\"dateModified\":\"2023-06-27T10:18:34+00:00\",\"author\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/402abe5da07cd7f9bfeb6acfa41fae39\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2023\/06\/27\/allow-file-name-extensions-for-upload-in-sage-crm-2023-r1\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2023\/06\/27\/allow-file-name-extensions-for-upload-in-sage-crm-2023-r1\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2023\/06\/27\/allow-file-name-extensions-for-upload-in-sage-crm-2023-r1\/#primaryimage\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2023\/06\/DocumentExtension2.jpg\",\"contentUrl\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2023\/06\/DocumentExtension2.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2023\/06\/27\/allow-file-name-extensions-for-upload-in-sage-crm-2023-r1\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Allow File Name Extensions for upload in Sage CRM 2023 R1\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\",\"name\":\"Sage CRM \u2013 Tips, Tricks and Components\",\"description\":\"Explore the possibilities with Sage CRM insights through our comprehensive blogs. 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