{"id":2727,"date":"2012-09-21T14:08:59","date_gmt":"2012-09-21T14:08:59","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=2727"},"modified":"2012-09-21T14:08:59","modified_gmt":"2012-09-21T14:08:59","slug":"crm-configuration-iis-settings","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2012\/09\/21\/crm-configuration-iis-settings\/","title":{"rendered":"CRM Configuration &#8211; IIS Settings"},"content":{"rendered":"<p>While working on CRM implementation we often tumble upon the IIS settings. Various IIS setting are playing very important role in most of the functionalities of Sage CRM like document drop functionality, data upload feature etc. If you face any such issues below are some of the IIS settings you can check to try and resolve the same.<br \/>\n<strong>(i). Settings for the IIS Anonymous User:<\/strong><br \/>\n1. On the SageCRM server go to Start, then Run, and type &#8216;inetmgr&#8217; in the Open field box.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2012\/09\/Image1.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-2732\" title=\"Image1\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2012\/09\/Image1.jpg\" alt=\"\" width=\"291\" height=\"156\" \/><\/a><br \/>\n2. In the Internet Information Service window, click the + sign next to the server name.<br \/>\n3. Further expand the tree by clicking the + sign next to the Web Sites folder and Default Website.<br \/>\n4. Look for the SageCRM install name web component and right-click it to select Properties.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2012\/09\/Image2.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-2733\" title=\"Image2\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2012\/09\/Image2.jpg\" alt=\"\" width=\"295\" height=\"476\" \/><\/a><br \/>\n5. The below pop up will get open. Click the Directory Security tab, and then Edit.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2012\/09\/Image3.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-2734\" title=\"Image3\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2012\/09\/Image3.jpg\" alt=\"\" width=\"420\" height=\"345\" \/><\/a><br \/>\n6. When you click Edit the below popup will appear.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2012\/09\/Image4.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2735\" title=\"Image4\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2012\/09\/Image4.jpg\" alt=\"\" width=\"411\" height=\"466\" \/><\/a><br \/>\nUnder the heading of Account user for anonymous access: click Browse to select the IUSR_[Server_Name] user or any user with Administrative rights.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2012\/09\/Image5.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2736\" title=\"Image5\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2012\/09\/Image5.jpg\" alt=\"\" width=\"418\" height=\"226\" \/><\/a><br \/>\n7. Enter the password information.<br \/>\n8. Click Ok.<br \/>\n<strong>(ii). Give the IIS Anonymous User Rights to the Library Folder:<\/strong><br \/>\n1. Open Windows Explorer to browse to where the Library directory is located.\u00a0 By default it is found under: C:\\Program Files\\Sage\\CRM\\[CRM_Install_Name]\\Library<br \/>\n2. Right-click it and select Properties.<br \/>\n3. Click the Sharing tab, Share this folder then Permission.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2012\/09\/Image6.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2737\" title=\"Image6\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2012\/09\/Image6.jpg\" alt=\"\" width=\"367\" height=\"482\" \/><\/a><br \/>\n4. Add the IIS Anonymous User that was added in the first set of steps<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2012\/09\/Image7.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2738\" title=\"Image7\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2012\/09\/Image7.jpg\" alt=\"\" width=\"366\" height=\"447\" \/><\/a><br \/>\n5. Click Ok.<br \/>\n6. Click the Security tab and add the IIS Anonymous User again.<br \/>\n7. Click Ok.<br \/>\n<strong>(iii). After this you have to reset IIS for that follow the simple steps given below: <\/strong><br \/>\n1. Go to Start, then Run.<br \/>\n2. Type &#8216;iisreset&#8217; in the Open field box.<br \/>\n3. Click Ok.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>While working on CRM implementation we often tumble upon the IIS settings. Various IIS setting are playing very important role in most of the functionalities of Sage CRM like document drop functionality, data upload feature etc. If you face any such issues below are some of the IIS settings you can check to try and\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2012\/09\/21\/crm-configuration-iis-settings\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[180,332],"tags":[],"class_list":["post-2727","post","type-post","status-publish","format-standard","hentry","category-iis","category-sage-crm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CRM Configuration - IIS Settings - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2012\/09\/21\/crm-configuration-iis-settings\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM Configuration - IIS Settings - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"While working on CRM implementation we often tumble upon the IIS settings. 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