{"id":358,"date":"2011-09-21T10:39:00","date_gmt":"2011-09-21T10:39:00","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=358"},"modified":"2023-06-23T09:48:41","modified_gmt":"2023-06-23T09:48:41","slug":"delete-recent-list-item-in-crm","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2011\/09\/21\/delete-recent-list-item-in-crm\/","title":{"rendered":"Delete Recent List item in CRM"},"content":{"rendered":"<div>In Sage CRM we have an option to view the records we have recently visited using Recent button. When we delete a record in the custom entity the instance from the recent list is also deleted. But has anybody come across the below error in CRM when accessing a record from Recent List.<\/div>\n<div><\/div>\n<p><a href=\"http:\/\/4.bp.blogspot.com\/-7nEY9Tcjyxk\/Tnm_PynFwCI\/AAAAAAAABrk\/LX1COMhGzgg\/s1600\/recent_list.JPG\" onblur=\"try {parent.deselectBloggerImageGracefully();} catch(e) {}\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" style=\"display:block; margin:0px auto 10px; text-align:center;cursor:pointer; cursor:hand;width: 400px; height: 106px;\" src=\"http:\/\/4.bp.blogspot.com\/-7nEY9Tcjyxk\/Tnm_PynFwCI\/AAAAAAAABrk\/LX1COMhGzgg\/s400\/recent_list.JPG\" border=\"0\" alt=\"\" id=\"BLOGGER_PHOTO_ID_5654761085145038882\"><\/a><\/p>\n<div>\n<div style=\"text-align: center;\"><span class=\"Apple-style-span\"><u><br \/>\n<\/u><\/span><\/div>\n<div>This error can occur when the custom entity\u2019s record is deleted but still is seen in the Recent List. Ever wondered where the data displaying in the recent list is saved? It\u2019s saved in the user_recentlist field in the user table. One way to get rid of the error is by clicking the Clear hyperlink in the Recent list else we can avoid it by updating the user recent list when a delete is performed. The instance of the record needs to be removed from the user_recentlist field. In your custom pages, if you have provided the option to delete the records then make sure that you delete the record entry in the user_recentlist as well.<\/div>\n<\/div>\n<p><marquee width=\"80%\"><b>If you find this content useful, please drop us an email at <a title=\"mailto:crm@greytrix.com\" href=\"mailto:crm@greytrix.com\">crm@greytrix.com<\/a>. <\/b><\/marquee><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In Sage CRM we have an option to view the records we have recently visited using Recent button. When we delete a record in the custom entity the instance from the recent list is also deleted. But has anybody come across the below error in CRM when accessing a record from Recent List. This error\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2011\/09\/21\/delete-recent-list-item-in-crm\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[332],"tags":[945,1880],"class_list":["post-358","post","type-post","status-publish","format-standard","hentry","category-sage-crm","tag-delete","tag-recent"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Delete Recent List item in CRM - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2011\/09\/21\/delete-recent-list-item-in-crm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Delete Recent List item in CRM - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"In Sage CRM we have an option to view the records we have recently visited using Recent button. When we delete a record in the custom entity the instance from the recent list is also deleted. But has anybody come across the below error in CRM when accessing a record from Recent List. 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