{"id":36,"date":"2008-08-30T11:11:00","date_gmt":"2008-08-30T11:11:00","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=36"},"modified":"2008-08-30T11:11:00","modified_gmt":"2008-08-30T11:11:00","slug":"globally-scheduling-the-cases-across-users","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2008\/08\/30\/globally-scheduling-the-cases-across-users\/","title":{"rendered":"Globally scheduling the cases across users"},"content":{"rendered":"

Are you willing to find Cases categorized on the basis of User?
Would you like to provide the user a feel like Calendar; while accessing Cases?<\/p>\n

We have a workaround which will help you to search the cases on the basis of user and its status. Also it shows pictorial representation of Cases you see in the Normal Cases tab.<\/p>\n

Solution:
<\/strong>We have provided a new tab within the My CRM context as \u201cGlobal Cases\u201d. Initially, this tab displays all the cases which are against the currently logged in user. On the same screen user can see the cases which are against another user and can easily schedule them by drag and drop.<\/p>\n","protected":false},"excerpt":{"rendered":"

Are you willing to find Cases categorized on the basis of User?Would you like to provide the user a feel like Calendar; while accessing Cases? We have a workaround which will help you to search the cases on the basis of user and its status. Also it shows pictorial representation of Cases you see in\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[649,2543],"class_list":["post-36","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-case","tag-users"],"yoast_head":"\nGlobally scheduling the cases across users - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2008\/08\/30\/globally-scheduling-the-cases-across-users\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Globally scheduling the cases across users - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Are you willing to find Cases categorized on the basis of User?Would you like to provide the user a feel like Calendar; while accessing Cases? 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