{"id":5119,"date":"2013-10-23T07:32:42","date_gmt":"2013-10-23T07:32:42","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=5119"},"modified":"2013-10-23T07:32:42","modified_gmt":"2013-10-23T07:32:42","slug":"disallow-sending-emails-using-outlook","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/10\/23\/disallow-sending-emails-using-outlook\/","title":{"rendered":"Disallow sending emails using outlook"},"content":{"rendered":"<p>Hi guys, I had discussed a method to remove the <b>Send E-mail<\/b> button from the email screen through my below post<br \/>\n<span style=\"color: #993300;\"><em><strong>Related Post:<\/strong><\/em><\/span><a title=\"Remove send e-mail button from e-mail screen and use send using outlook only\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2012\/08\/07\/remove-send-e-mail-button-from-e-mail-screen-and-use-send-using-outlook-only\/    \" target=\"_blank\">Remove send e-mail button from e-mail screen and use send using outlook only<\/a><br \/>\nWith this post I will explain the other way around I.e. how you can get rid of <b>Send using Outlook<\/b> button and this is fairly simple.<br \/>\nHere is an email screen with both the buttons.<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2013\/10\/Image14.jpg\" target=\"_blank\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter  wp-image-5120\" alt=\"Image1\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2013\/10\/Image14.jpg\" width=\"624\" height=\"127\" \/><\/a><br \/>\n\u00a0If you select <b>Send E-mail<\/b> option, then Email will be sent to customer right through CRM. If you go with the <b>Send Using Outlook<\/b>, Outlook New Email window gets opened on to edit and send that E-mail.\u00a0 \u00a0<br \/>\n\u00a0To remove Send using Outlook button you can follow below steps.<br \/>\n\u00a01. Login into <b>CRM<\/b>.<br \/>\n\u00a02. Go to <b>Administration<\/b> | <b>Email And Documents<\/b> | <b>Email Configuration.<\/b><br \/>\n\u00a03. Click on <b>Change<\/b> button.<br \/>\n\u00a04. Select \u201c<b>No<\/b>\u201d option from <b>Allow send using Outlook:<\/b> selection field<br \/>\n\u00a05. Click on <b>Save<\/b> button<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2013\/10\/Image23.jpg\" target=\"_blank\"><img decoding=\"async\" class=\"aligncenter  wp-image-5121\" alt=\"Image2\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2013\/10\/Image23.jpg\" width=\"615\" height=\"176\" \/><\/a><\/p>\n<p>\u00a0<br \/>\n<em><span style=\"color: #993300;\"><strong>Also Read:<\/strong><\/span><\/em><br \/>\n1) <a title=\"Sending email in CRM through COM API and creating email out communicatio\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2012\/12\/24\/sending-email-in-crm-through-com-api-and-creating-email-out-communication\/\" target=\"_blank\">Sending email in CRM through COM API and creating email out communication\u00a0<\/a>\u00a0\u00a0<br \/>\n2) <a title=\"Do not file a Communication from email screen and send only using outlook\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2012\/11\/30\/do-not-file-a-communication-from-email-screen-and-send-only-using-outlook\/\" target=\"_blank\">Do not file a Communication from email screen and send only using outlook<\/a><br \/>\n3) <a title=\"Managing Email Interaction through CRM\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2012\/06\/28\/managing-email-interaction-through-crm\/\" target=\"_blank\">Managing Email Interaction through CRM<\/a><br \/>\n4) <a title=\"Embedded Images in Email Templates\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/05\/31\/embedded-images-in-email-templates\/\" target=\"_blank\">Embedded Images in Email Templates<\/a><br \/>\n5) <a title=\"Email Screen in Sage CRM 7.2\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/04\/26\/email-screen-in-sage-crm-7-2\/\" target=\"_blank\">Email Screen in Sage CRM 7.2<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hi guys, I had discussed a method to remove the Send E-mail button from the email screen through my below post Related Post:Remove send e-mail button from e-mail screen and use send using outlook only With this post I will explain the other way around I.e. how you can get rid of Send using Outlook\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/10\/23\/disallow-sending-emails-using-outlook\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73,131,274,332,1],"tags":[793,977,2267],"class_list":["post-5119","post","type-post","status-publish","format-standard","hentry","category-configuration","category-email","category-outlook","category-sage-crm","category-uncategorized","tag-crm","tag-disallow","tag-send-using-outlook"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - 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