{"id":5752,"date":"2013-11-25T05:24:10","date_gmt":"2013-11-25T05:24:10","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=5752"},"modified":"2013-11-25T05:24:10","modified_gmt":"2013-11-25T05:24:10","slug":"iis-error-the-process-cannot-access-the-file-because-it-is-being-used-by-another-process","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/11\/25\/iis-error-the-process-cannot-access-the-file-because-it-is-being-used-by-another-process\/","title":{"rendered":"IIS error: The process cannot access the file because it is being used by another process"},"content":{"rendered":"

Few days back Sage CRM on my system was not working and it was showing an error as below.
\n\"IIS_1\"<\/a>
\nAlso Read:<\/b><\/em><\/span>\u00a0Login Error in Sage CRM<\/a>
\nAs Sage CRM was not accessible, I thought to check IIS Manager (Internet Information Services Manager) and found that IIS on CRM server is stopped.
\n\"IIS_2\"<\/a>
\nI thought if I just start the IIS using Start button (shown below screenshot), my problem will be resolved. But when I tried to start the IIS, it was showing me below error message.
\n\"IIS_3\"<\/a>
\nMessage indicates that another process is already using the port on which default web site is running. With the help of network administrator, I understood that currently port 80 is used by Skype application. Hence I changed the Skype port and it works for me.
\nTo change the Skype port, you need to follow below steps.
\n1) Start Skype and navigate to Tools | Options.
\n2) Select Connection option.
\n3) You will see the Checkbox Use 80 and 443 as alternatives for incoming connections. Kindly uncheck the same and click on Save button to save the changes.
\n\"IIS_4\"<\/a>
\nOnce this is done, you will be able to start IIS and so Sage CRM. Similar issues can occur if there are any other applications like Team Viewer, Remote Applications etc. are installed on Sage CRM server.
\nAlso Read:
\n<\/b>1)\u00a0<\/b>Metadata Load Error under Log off button in Sage CRM
\n<\/a>2)\u00a0<\/b>Wrapper error in Sage CRM
\n<\/a>3)\u00a0Disable directory listing in IIS7
\n<\/a>4)\u00a0CRM Configuration \u2013 IIS Settings
\n<\/a>5)\u00a0Error exporting reports to excel in CRM part 2<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Few days back Sage CRM on my system was not working and it was showing an error as below. Also Read:\u00a0Login Error in Sage CRM As Sage CRM was not accessible, I thought to check IIS Manager (Internet Information Services Manager) and found that IIS on CRM server is stopped. I thought if I just\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[83,180,181,295,332],"tags":[],"class_list":["post-5752","post","type-post","status-publish","format-standard","hentry","category-crm72","category-iis","category-iis7","category-process","category-sage-crm"],"yoast_head":"\nIIS error: The process cannot access the file because it is being used by another process - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/11\/25\/iis-error-the-process-cannot-access-the-file-because-it-is-being-used-by-another-process\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IIS error: The process cannot access the file because it is being used by another process - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Few days back Sage CRM on my system was not working and it was showing an error as below. 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