{"id":5803,"date":"2013-11-29T05:10:03","date_gmt":"2013-11-29T05:10:03","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=5803"},"modified":"2023-10-04T06:15:01","modified_gmt":"2023-10-04T06:15:01","slug":"return-merchandise-authorization-inquiry-feature-in-gumu-sage-100","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/11\/29\/return-merchandise-authorization-inquiry-feature-in-gumu-sage-100\/","title":{"rendered":"Return Merchandise Authorization inquiry feature in GUMU Sage 100"},"content":{"rendered":"

As your business and requirements grow, GUMU Sage 100 grows as well. Recently, one of our clients came up with a new requirement i.e. they wanted to view RMA enquiry details from Sage CRM case screen on real time basis. \u00a0It is an important feature which can be used to view return, replacement and substitution of items done in a particular RMA Entry. \u00a0This would be helpful to our other clients as well and RMA enquiry <\/b>feature will be included in our latest GUMU for Sage CRM \u2013 Sage 100 integration. \u00a0In this our blog we will walk you through this functionality.<\/p>\n

Once latest GUMU integration is installed and configured,
\n>>\u00a0Go to Sage CRM Case where you can see a RMA number lookup. As shown in below screen,
\n\"gumurma1\"<\/a>
\n>>\u00a0User can link particular case with particular RMA entry in Sage 100 by selecting RMA Number from the lookup button provided. It will open a popup window from which user can select desired RMA entry number. In that window, \u00a0user will have three options
\n1) RMA Entries
\n2) Receipt Entries
\n3) History Entries
\n\"gumurma2\"<\/a>
\n>>\u00a0Once user selects the RMA number and saves that case, further details will be displayed in another tab called \u201cRMA Details\u201d <\/b>under corresponding case.<\/b>
\n\"gumurma3\"<\/a>
\n>> User can further drill down to view RMA Lines details by clicking detail button as shown in above screenshot.
\n\"gumurma4\"<\/a>
\nKeep your feedback coming, we love them and will include your suggestions in our future releases if we find its adding value to your business or we can always build a custom tool for your GUMU Sage 100 \u2013 Sage CRM integration.
\nAlso Read:
\n<\/b>1)\u00a0Real Time product update from Sage 100 to Sage CRM using GUMU
\n<\/a>2)\u00a0View Credit history real-time in Sage CRM using GUMU
\n<\/a>3)\u00a0Process Sales Orders using Credit Card in GUMU Integration
\n<\/a>4)\u00a0Promote Orders in Real-time to Sage 100 from your Mobile\/Tablet using GUMU Sage CRM \u2013 Sage 100 Integration
\n<\/a>5)\u00a0View GUMU Dashboard in Sage CRM using GUMU Integration for Sage 100 ERP<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

As your business and requirements grow, GUMU Sage 100 grows as well. Recently, one of our clients came up with a new requirement i.e. they wanted to view RMA enquiry details from Sage CRM case screen on real time basis. \u00a0It is an important feature which can be used to view return, replacement and substitution\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[332],"tags":[1253,1286,1435,1949],"class_list":["post-5803","post","type-post","status-publish","format-standard","hentry","category-sage-crm","tag-gumu-for-sage-crm-sage-100","tag-gumumas","tag-integration","tag-rma"],"yoast_head":"\nReturn Merchandise Authorization inquiry feature in GUMU Sage 100 - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/11\/29\/return-merchandise-authorization-inquiry-feature-in-gumu-sage-100\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Merchandise Authorization inquiry feature in GUMU Sage 100 - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"As your business and requirements grow, GUMU Sage 100 grows as well. Recently, one of our clients came up with a new requirement i.e. they wanted to view RMA enquiry details from Sage CRM case screen on real time basis. \u00a0It is an important feature which can be used to view return, replacement and substitution\u2026 Read More »\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/11\/29\/return-merchandise-authorization-inquiry-feature-in-gumu-sage-100\/\" \/>\n<meta property=\"og:site_name\" content=\"Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"article:published_time\" content=\"2013-11-29T05:10:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-04T06:15:01+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2013\/11\/gumurma1.jpg\" \/>\n<meta name=\"author\" content=\"greysagecrm\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"greysagecrm\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/11\/29\/return-merchandise-authorization-inquiry-feature-in-gumu-sage-100\/\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/11\/29\/return-merchandise-authorization-inquiry-feature-in-gumu-sage-100\/\",\"name\":\"Return Merchandise Authorization inquiry feature in GUMU Sage 100 - Sage CRM \u2013 Tips, Tricks and Components\",\"isPartOf\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/11\/29\/return-merchandise-authorization-inquiry-feature-in-gumu-sage-100\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/11\/29\/return-merchandise-authorization-inquiry-feature-in-gumu-sage-100\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2013\/11\/gumurma1.jpg\",\"datePublished\":\"2013-11-29T05:10:03+00:00\",\"dateModified\":\"2023-10-04T06:15:01+00:00\",\"author\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/e7ff1c8f4763b47730d6bc5e74d59c1f\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/11\/29\/return-merchandise-authorization-inquiry-feature-in-gumu-sage-100\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/11\/29\/return-merchandise-authorization-inquiry-feature-in-gumu-sage-100\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/11\/29\/return-merchandise-authorization-inquiry-feature-in-gumu-sage-100\/#primaryimage\",\"url\":\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2013\/11\/gumurma1.jpg\",\"contentUrl\":\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2013\/11\/gumurma1.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/11\/29\/return-merchandise-authorization-inquiry-feature-in-gumu-sage-100\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Return Merchandise Authorization inquiry feature in GUMU Sage 100\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\",\"name\":\"Sage CRM \u2013 Tips, Tricks and Components\",\"description\":\"Explore the possibilities with Sage CRM insights through our comprehensive blogs. 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