{"id":7144,"date":"2014-02-24T08:12:14","date_gmt":"2014-02-24T08:12:14","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=7144"},"modified":"2014-02-24T08:12:14","modified_gmt":"2014-02-24T08:12:14","slug":"interactive-dashboards-to-help-day-to-day-crm-tasks","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/02\/24\/interactive-dashboards-to-help-day-to-day-crm-tasks\/","title":{"rendered":"Interactive Dashboards to help day to day CRM tasks"},"content":{"rendered":"<p>Interactive Dashboard encompasses n number of features that make the life of CRM users very easy by catering information to them in a very presentable and business friendly format. In this blog we will discuss how one can enable the functionality of Sending E-mail, Creating Task and Appointment from Sage CRM Interactive dashboards.<br \/>\n<span style=\"line-height: 1.6em; color: #800000;\"><strong>CRM Solution for Sage 500 <\/strong>:<\/span><span style=\"line-height: 1.6em;\"> \u00a0<\/span><a style=\"line-height: 1.6em;\" title=\"GUMU Sage 500 ERP Integration\" href=\"http:\/\/bit.ly\/96kWhN\" target=\"_blank\" rel=\"noopener\">GUMU Sage CRM &#8211; Sage 500 ERP Realtime\u00a0Integration<br \/>\n<\/a><span style=\"line-height: 1.6em;\">Consider you have displayed Company Information in Sage CRM dashboard by following steps mentioned in the previous blog to create a dashboard.<\/span><br \/>\n<a style=\"line-height: 1.6em;\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/02\/15\/get-key-metrics-right-on-your-interactive-dashboard-using-saved-search\/\" target=\"_blank\">https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/02\/15\/get-key-metrics-right-on-your-interactive-dashboard-using-saved-search\/<\/a><br \/>\n<span style=\"line-height: 1.6em;\">While creating the List gadget you will observe the below screen:<\/span><br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img11.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-7145\" alt=\"Img1\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img11.jpg\" width=\"500\" height=\"453\" \/><\/a><br \/>\n<span style=\"color: #993300;\"><em><b>Our Other Blogs:<\/b><\/em><\/span><strong>\u00a0<\/strong><a href=\"http:\/\/www.greytrix.com\/blogs\/sagex3\/\" target=\"_blank\"><strong>Sage\u00a0ERP X3<\/strong><\/a><strong>\u00a0|\u00a0<\/strong><a title=\"Greytrix Sage 300 ERP Blog\" href=\"http:\/\/www.greytrix.com\/blogs\/sageaccpacerp\/\" target=\"_blank\"><strong>Sage 300 ERP<\/strong><\/a><strong>\u00a0|\u00a0<\/strong><a title=\"Greytrix Salesforce Blog\" href=\"http:\/\/www.greytrix.com\/blogs\/salesforce\/\" target=\"_blank\"><strong>Salesforce.com<\/strong><\/a><br \/>\nLet\u2019s see the effect of setting these options one by one in the Drill Down field.<br \/>\n<b>1) Drill Down = Go To Summary Screen<br \/>\n<\/b>When you set \u2018Go To\u2019 Summary screen, gadget will display an icon in first column as shown below:<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img2.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-7146\" alt=\"Img2\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img2.jpg\" width=\"540\" height=\"496\" \/><\/a><br \/>\nThese options will simply take you to the Summary of that particular company.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img3.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-7147\" alt=\"Img3\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img3.jpg\" width=\"1143\" height=\"538\" \/><\/a><br \/>\n<b>2) Drill Down = LinkedIn Search<br \/>\n<\/b>This option will search for the LinkedIn profile of the selected company in a new window.<br \/>\n<b>3) Drill Down = New Email<br \/>\n<\/b>When you set the New Email action, the gadget will have Email icon in the first column. \u00a0(Refer below screenshot)<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img4.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7148\" alt=\"Img4\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img4.jpg\" width=\"541\" height=\"496\" \/><\/a><br \/>\nBy clicking on any mail icon, Sage CRM Email editor will pop up enabling the user to send mails. The customer email address also gets auto populated in the \u2018To\u2019 field. \u00a0(Refer below screenshot).<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img5.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7149\" alt=\"Img5\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img5.jpg\" width=\"947\" height=\"392\" \/><\/a><br \/>\n<b>4) Drill Down = New Appointment<br \/>\n<\/b>New appointments set will be shown in the first column (Refer below screenshot) when the option of \u2018New Appointment\u2019 is selected from the Drill Down tab.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img6.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7150\" alt=\"Img6\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img6.jpg\" width=\"519\" height=\"513\" \/><\/a><br \/>\nBy clicking of a button, New Appointment screen auto populates with Company and its Primary person in the respective fields. Refer below screenshot.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img7.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7151\" alt=\"Img7\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img7.jpg\" width=\"999\" height=\"506\" \/><\/a><br \/>\n<b>5) Drill Down = New Task<br \/>\n<\/b>Similarly, when New Task action is selected in the Drill Down option, the Task icon will be shown in the gadget list.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img8.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7152\" alt=\"Img8\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img8.jpg\" width=\"522\" height=\"519\" \/><\/a><br \/>\nClicking on this icon, you will be navigated to New Task screen as shown below.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img9.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7153\" alt=\"Img9\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/02\/Img9.jpg\" width=\"995\" height=\"440\" \/><\/a><br \/>\nThis is an easy and effective way to customize dashboard gadgets. One can easily set Default Actions to open screens and create communications.<br \/>\n<strong>Other Dashboard Related Posts:<\/strong><br \/>\n1)\u00a0<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/02\/15\/create-linked-gadgets-to-get-related-information-on-crm-dashboard\/\" target=\"_blank\">Create Linked Gadgets to get related information on CRM Dashboard<\/a><br \/>\n2)\u00a0<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/07\/26\/market-trend-right-on-your-dashboard\/\" target=\"_blank\">Market Trend Right On Your Dashboard<\/a><br \/>\n3)\u00a0<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/08\/05\/sales-funnel-on-dashboard-sage-crm-7-2\/\" target=\"_blank\">Sales Funnel on Dashboard Sage CRM 7.2<\/a><br \/>\n4)\u00a0<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/07\/31\/handling-blog-feeds-in-sage-crm\/\" target=\"_blank\">Handling Blog feeds in Sage CRM<\/a><br \/>\n5)\u00a0<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/12\/27\/progressing-workflows-through-interactive-dashboard\/\" target=\"_blank\">Progressing workflows through Interactive Dashboard<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Interactive Dashboard encompasses n number of features that make the life of CRM users very easy by catering information to them in a very presentable and business friendly format. In this blog we will discuss how one can enable the functionality of Sending E-mail, Creating Task and Appointment from Sage CRM Interactive dashboards. CRM Solution\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/02\/24\/interactive-dashboards-to-help-day-to-day-crm-tasks\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27,70,83,99,193,332,336,337,396],"tags":[564,833,907,1042,1439,2010,2030,2031,2033,2414],"class_list":["post-7144","post","type-post","status-publish","format-standard","hentry","category-appointent","category-communication","category-crm72","category-dashboard-sage-crm","category-interactive-dashboard-sage-crm","category-sage-crm","category-sage-crm-7-1-sp2","category-sage-crm-7-2","category-task-sage-crm","tag-appointment","tag-crm7-0","tag-dashboard","tag-email","tag-interactive","tag-sage-crm","tag-sage-crm-7-0","tag-sage-crm-7-1","tag-sage-crm-7-2","tag-task"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Interactive Dashboards to help day to day CRM tasks - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/02\/24\/interactive-dashboards-to-help-day-to-day-crm-tasks\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Interactive Dashboards to help day to day CRM tasks - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Interactive Dashboard encompasses n number of features that make the life of CRM users very easy by catering information to them in a very presentable and business friendly format. 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