{"id":7308,"date":"2014-03-07T06:26:34","date_gmt":"2014-03-07T06:26:34","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=7308"},"modified":"2014-03-07T06:26:34","modified_gmt":"2014-03-07T06:26:34","slug":"issue-with-incorrect-configuration-of-library-paths","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/03\/07\/issue-with-incorrect-configuration-of-library-paths\/","title":{"rendered":"Issue with Incorrect Configuration of Library Paths"},"content":{"rendered":"<p>In Sage CRM, uploaded documents are saved the directory location configured under<strong> Administration | E-mail and Documents | Documents and Reports Configuration<\/strong> section. \u00a0Please refer below screenshot.<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/03\/Lib1.jpg\" target=\"_blank\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-7310\" alt=\"Lib1\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/03\/Lib1.jpg\" width=\"575\" height=\"212\" \/><\/a><\/p>\n<p>To know how documents are stored against different entities in CRM, you can refer our below blog link.<br \/>\n<strong><span style=\"color: #993300;\">Related Post:<\/span>\u00a0<\/strong><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/11\/08\/how-library-documents-are-stored\/\" target=\"_blank\">How Library documents are stored<\/a><br \/>\n<span style=\"color: #993300;\"><strong>New Stuff:<\/strong><\/span>\u00a0<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/03\/06\/sagecrm-and-sql-collation-setup\/\" target=\"_blank\">SageCRM and SQL Collation setup<\/a><br \/>\nSuppose while configuring the location we forget to add <strong>\u201c\\\u201d<\/strong> at the end of the location in <strong>\u201cPhysical root directory for mail merged documents\u201d<\/strong> as displayed in below screenshot.<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/03\/Lib2.jpg\" target=\"_blank\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-7311\" alt=\"Lib2\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/03\/Lib2.jpg\" width=\"576\" height=\"213\" \/><\/a><\/p>\n<p>CRM will create many folders under root based on the library storage logic. The initials will be appended directly to Library keyword and stored.<br \/>\nLet\u2019s consider an example. We have company namely <strong>\u201cGreytrix India Pvt Ltd\u201d<\/strong> and we upload document against this company using Documents tab. \u00a0Then it will create new Library folder with the Initial Letter of Company at the same level of Library folder. For e.g. LibraryG folder will be created as displayed in below screenshot.<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/03\/Lib3.jpg\" target=\"_blank\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-7312\" alt=\"Lib3\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/03\/Lib3.jpg\" width=\"132\" height=\"137\" \/><\/a><\/p>\n<p>Inside this <strong>LibraryG<\/strong> folder, new folder with the company name is created and files get stored under that folder.<br \/>\nSo it\u2019s always suggested to put slash (\\) at the end of Library, Reports path to avoid creation of multiple folders. This becomes cumbersome when we want to move only library of Sage CRM to another server.<br \/>\n<span style=\"color: #993300;\"><strong>Also Read:<\/strong><\/span><br \/>\n1. <a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/02\/15\/configure-the-library-for-secondary-entities-in-crm\/\" target=\"_blank\">Configure the Library for Secondary entities in CRM<\/a><br \/>\n2. <a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/02\/04\/why-my-library-view-attachment-button-is-not-available-after-reinstallation\/\" target=\"_blank\">Why my Library View Attachment button is not available after reinstallation?<\/a><br \/>\n3. <a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2011\/01\/21\/library-folder-in-sage-crm\/\" target=\"_blank\">Library folder in Sage CRM<\/a><br \/>\n4. <a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/06\/19\/global-company-library-customization-in-sage-crm\/\" target=\"_blank\">Global Company Library Customization in Sage CRM<\/a><br \/>\n5. <a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2009\/08\/26\/make-the-maximum-out-of-library-functionality-in-crm\/\" target=\"_blank\">Make the maximum out of Library functionality in CRM<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In Sage CRM, uploaded documents are saved the directory location configured under Administration | E-mail and Documents | Documents and Reports Configuration section. \u00a0Please refer below screenshot. To know how documents are stored against different entities in CRM, you can refer our below blog link. Related Post:\u00a0How Library documents are stored New Stuff:\u00a0SageCRM and SQL\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/03\/07\/issue-with-incorrect-configuration-of-library-paths\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73,122,131,213,317,332],"tags":[997,1042,1503,1928,1950,2426],"class_list":["post-7308","post","type-post","status-publish","format-standard","hentry","category-configuration","category-document-sage-crm","category-email","category-library-sage-crm","category-report","category-sage-crm","tag-documents","tag-email","tag-library","tag-reports","tag-root-directory","tag-templates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Issue with Incorrect Configuration of Library Paths - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/03\/07\/issue-with-incorrect-configuration-of-library-paths\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Issue with Incorrect Configuration of Library Paths - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"In Sage CRM, uploaded documents are saved the directory location configured under Administration | E-mail and Documents | Documents and Reports Configuration section. \u00a0Please refer below screenshot. 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