{"id":7362,"date":"2014-03-15T06:21:59","date_gmt":"2014-03-15T06:21:59","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=7362"},"modified":"2014-03-15T06:21:59","modified_gmt":"2014-03-15T06:21:59","slug":"sage-crm-self-service-control-session-expiration","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/03\/15\/sage-crm-self-service-control-session-expiration\/","title":{"rendered":"SAGE CRM Self Service Control Session Expiration"},"content":{"rendered":"

Self-service applications help passing on ticket logging task in customer\u2019s hand. However these portals are tightly integrated with your SageCRM database which needs to be secure no matter what. Hence it is necessary that we kill the inactive sessions of self-service user logins which improves security as well as performance. SageCRM provides parameter auto logout the user if he remains ideal for specific period of time. Here is what can be done.
\nOur Other Blogs:<\/b><\/em><\/span>\u00a0<\/strong>Sage\u00a0ERP X3<\/strong><\/a>\u00a0|\u00a0<\/strong>Sage 300 ERP<\/strong><\/a>\u00a0|\u00a0<\/strong>Salesforce.com<\/a><\/strong>
\n1. Select Administration<\/b> | System <\/b>| Self Service<\/b>.
\n2. Select the Self Service Configuration tab. The Self Service Configuration page is displayed.<\/p>\n

\"Img1\"<\/a><\/p>\n

3. Here the Session Expires In<\/b> value can be set as number of hours.<\/p>\n

\"IMG2\"<\/a><\/p>\n

Also Read:<\/strong><\/em><\/span><\/p>\n

1.\u00a0Download Documents from Self-service site<\/a>
\n2.\u00a0Change Search Select Advanced field to Selection in Self Service<\/a>
\n3.\u00a0Self Service List Design<\/a>
\n4.\u00a0Password Security for Sage CRM Self Service Portal<\/a>
\n5.Communication Attachments in Self Service<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Self-service applications help passing on ticket logging task in customer\u2019s hand. However these portals are tightly integrated with your SageCRM database which needs to be secure no matter what. Hence it is necessary that we kill the inactive sessions of self-service user logins which improves security as well as performance. SageCRM provides parameter auto logout\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73,143,332,358,361,1],"tags":[740,1114,2261,2275],"class_list":["post-7362","post","type-post","status-publish","format-standard","hentry","category-configuration","category-expire","category-sage-crm","category-self-service-sage-crm","category-session","category-uncategorized","tag-configuration","tag-expire","tag-self-service","tag-session"],"yoast_head":"\nSAGE CRM Self Service Control Session Expiration - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/03\/15\/sage-crm-self-service-control-session-expiration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SAGE CRM Self Service Control Session Expiration - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Self-service applications help passing on ticket logging task in customer\u2019s hand. However these portals are tightly integrated with your SageCRM database which needs to be secure no matter what. Hence it is necessary that we kill the inactive sessions of self-service user logins which improves security as well as performance. SageCRM provides parameter auto logout\u2026 Read More »\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/03\/15\/sage-crm-self-service-control-session-expiration\/\" \/>\n<meta property=\"og:site_name\" content=\"Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"article:published_time\" content=\"2014-03-15T06:21:59+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/03\/Img11.jpg\" \/>\n<meta name=\"author\" content=\"greysagecrm\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"greysagecrm\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/03\/15\/sage-crm-self-service-control-session-expiration\/\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/03\/15\/sage-crm-self-service-control-session-expiration\/\",\"name\":\"SAGE CRM Self Service Control Session Expiration - Sage CRM \u2013 Tips, Tricks and Components\",\"isPartOf\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/03\/15\/sage-crm-self-service-control-session-expiration\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/03\/15\/sage-crm-self-service-control-session-expiration\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/03\/Img11.jpg\",\"datePublished\":\"2014-03-15T06:21:59+00:00\",\"author\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/e7ff1c8f4763b47730d6bc5e74d59c1f\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/03\/15\/sage-crm-self-service-control-session-expiration\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/03\/15\/sage-crm-self-service-control-session-expiration\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/03\/15\/sage-crm-self-service-control-session-expiration\/#primaryimage\",\"url\":\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/03\/Img11.jpg\",\"contentUrl\":\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/03\/Img11.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/03\/15\/sage-crm-self-service-control-session-expiration\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SAGE CRM Self Service Control Session Expiration\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\",\"name\":\"Sage CRM \u2013 Tips, Tricks and Components\",\"description\":\"Explore the possibilities with Sage CRM insights through our comprehensive blogs. 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