{"id":7700,"date":"2014-04-28T10:36:46","date_gmt":"2014-04-28T10:36:46","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=7700"},"modified":"2014-04-28T10:36:46","modified_gmt":"2014-04-28T10:36:46","slug":"missing-download-attachment-button-on-documents-tab","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/04\/28\/missing-download-attachment-button-on-documents-tab\/","title":{"rendered":"Missing Download Attachment button on Documents Tab"},"content":{"rendered":"

Sage CRM comes with a feature of uploading documents against the primary entities such as Case, Company and Opportunity etc. \u00a0These documents let it be of any type such as a PDF, DOCX or a jpeg file, can be found under the documents tab against an entity. However when you customize this module, there are chances that you might lose default behavior.
\nGUMU:<\/strong><\/em><\/span>Configure GUMU™ for Sage CRM \u2013 Sage 50 (US Edition)<\/a>
\nRecently I had customized Documents<\/b> tab against Opportunity<\/b> entity and found that the \u2018Has Attachment<\/b><\/i>\u2019 icon was not getting displayed as it was in standard screen. This icon allows downloading the documents on the fly.
\n\"Image1\"<\/a>
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\n 
\nHere is the Query you can run on CRM database to resolve this.
\nupdate custom_lists set GriP_ViewMode=’ATTACHMENT’ WHERE GriP_GridName=’LibraryList’ and GriP_ColName=’libr_hasattachments’<\/em>
\nA Metadata Refresh needs to be done after above mentioned change and screen comes back to normal as follows.
\n\"Image2\"<\/a>
\n 
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\nAlso Read:<\/strong><\/em><\/span>
\n1) Codeless customizations to add List Blocks<\/a>
\n2) Listing multi-select field data in a vertical format<\/a>
\n3) Export to Excel and Export to PDF functionality on Sage CRM Self Service lists<\/a>
\n4) Customizing Outbound Call Lists<\/a>
\n5) Sort Dropdown list items using jQuery<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Sage CRM comes with a feature of uploading documents against the primary entities such as Case, Company and Opportunity etc. \u00a0These documents let it be of any type such as a PDF, DOCX or a jpeg file, can be found under the documents tab against an entity. However when you customize this module, there are\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[122,183,219,332,1],"tags":[581,993,1388,1532],"class_list":["post-7700","post","type-post","status-publish","format-standard","hentry","category-document-sage-crm","category-image-sage-crm","category-list","category-sage-crm","category-uncategorized","tag-attachment","tag-document","tag-image","tag-list"],"yoast_head":"\nMissing Download Attachment button on Documents Tab - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/04\/28\/missing-download-attachment-button-on-documents-tab\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Missing Download Attachment button on Documents Tab - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Sage CRM comes with a feature of uploading documents against the primary entities such as Case, Company and Opportunity etc. \u00a0These documents let it be of any type such as a PDF, DOCX or a jpeg file, can be found under the documents tab against an entity. However when you customize this module, there are\u2026 Read More »\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/04\/28\/missing-download-attachment-button-on-documents-tab\/\" \/>\n<meta property=\"og:site_name\" content=\"Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"article:published_time\" content=\"2014-04-28T10:36:46+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/04\/Image1.jpg\" \/>\n<meta name=\"author\" content=\"greysagecrm\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"greysagecrm\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/04\/28\/missing-download-attachment-button-on-documents-tab\/\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/04\/28\/missing-download-attachment-button-on-documents-tab\/\",\"name\":\"Missing Download Attachment button on Documents Tab - Sage CRM \u2013 Tips, Tricks and Components\",\"isPartOf\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/04\/28\/missing-download-attachment-button-on-documents-tab\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/04\/28\/missing-download-attachment-button-on-documents-tab\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/04\/Image1.jpg\",\"datePublished\":\"2014-04-28T10:36:46+00:00\",\"author\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#\/schema\/person\/e7ff1c8f4763b47730d6bc5e74d59c1f\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/04\/28\/missing-download-attachment-button-on-documents-tab\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/04\/28\/missing-download-attachment-button-on-documents-tab\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/04\/28\/missing-download-attachment-button-on-documents-tab\/#primaryimage\",\"url\":\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/04\/Image1.jpg\",\"contentUrl\":\"http:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/04\/Image1.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/04\/28\/missing-download-attachment-button-on-documents-tab\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Missing Download Attachment button on Documents Tab\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/#website\",\"url\":\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/\",\"name\":\"Sage CRM \u2013 Tips, Tricks and Components\",\"description\":\"Explore the possibilities with Sage CRM insights through our comprehensive blogs. 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