{"id":7822,"date":"2014-05-15T06:14:53","date_gmt":"2014-05-15T06:14:53","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=7822"},"modified":"2014-05-15T06:14:53","modified_gmt":"2014-05-15T06:14:53","slug":"2-solution-entries-in-sage-crm-find-screen","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/05\/15\/2-solution-entries-in-sage-crm-find-screen\/","title":{"rendered":"2 Solution Entries in Sage CRM Find Screen"},"content":{"rendered":"

Few days back while checking Sage CRM Community forum, we came across a question – Why does Sage CRM show 2 solution entries in Sage CRM \u2018Find\u2019 screen instead of one?
\n\"Sol1\"<\/a>
\nComing Soon:<\/i><\/b><\/span>\u00a0GUMU for Sage CRM \u2013 Sage ERP X3 Integration<\/a>\u00a0~ Real-time, Bi-directional
\nThis find menu options are displayed by using find<\/b> Tab Group. To check the Tab Group navigate to Administration | Advanced Customization | System Menus. Select the Find Tab Group.
\n\"Sol2\"<\/a>
\nIf you click on find hyperlink, you will observe that there are 2 entries of Solution.
\n\"Sol3\"<\/a>
\nSelecting one of the Solution from Tab Group contents and clicking on Remove button, removes both entries of solution from Find menu. Hence we recommend using SQL query to get rid of this.
\n<\/span>— Please ensure proper backups are taken before executing the following solutions —
\nHere are the steps that we had followed.
\n1) Execute below query on Sage CRM database.
\n<\/span>\u00a0 \u00a0 \u00a0select * from Custom_Tabs where Tabs_Entity = ‘find’ and Tabs_Caption = ‘solution’
\n2) Output will be something as shown below:
\n\"Sol4\"<\/a>
\n3) Execute below update query on Sage CRM database.
\nupdate Custom_Tabs set Tabs_deleted=1 where Tabs_TabId = 10677
\n
\nNote:
\n<\/b>Here you need to update recent entry in the table. (In above case, it is 10677)
\n4) Once done, execute Metadata Refresh and check the same.
\n
\nAlso Read:
\n<\/b>1) Login Error in Sage CRM
\n<\/a>2) DOT NET API configuration and compatibility Issues
\n<\/a>3) You may need to recreate views manually \u2013 II
\n<\/a>4) Disabled \u201cHTTP 500 Internal Error\u201d message from browser \u2013 I
\n<\/a>5) Why my Library View Attachment button is not available after reinstallation?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Few days back while checking Sage CRM Community forum, we came across a question – Why does Sage CRM show 2 solution entries in Sage CRM \u2018Find\u2019 screen instead of one? Coming Soon:\u00a0GUMU for Sage CRM \u2013 Sage ERP X3 Integration\u00a0~ Real-time, Bi-directional This find menu options are displayed by using find Tab Group. To\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[83,157,332,336,337,372],"tags":[1155,2010,2031,2033,2310],"class_list":["post-7822","post","type-post","status-publish","format-standard","hentry","category-crm72","category-find-sage-crm","category-sage-crm","category-sage-crm-7-1-sp2","category-sage-crm-7-2","category-solution","tag-find","tag-sage-crm","tag-sage-crm-7-1","tag-sage-crm-7-2","tag-solution"],"yoast_head":"\n2 Solution Entries in Sage CRM Find Screen - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/05\/15\/2-solution-entries-in-sage-crm-find-screen\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2 Solution Entries in Sage CRM Find Screen - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Few days back while checking Sage CRM Community forum, we came across a question – Why does Sage CRM show 2 solution entries in Sage CRM \u2018Find\u2019 screen instead of one? Coming Soon:\u00a0GUMU for Sage CRM \u2013 Sage ERP X3 Integration\u00a0~ Real-time, Bi-directional This find menu options are displayed by using find Tab Group. 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