{"id":8176,"date":"2014-07-02T07:11:02","date_gmt":"2014-07-02T07:11:02","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=8176"},"modified":"2014-07-02T07:11:02","modified_gmt":"2014-07-02T07:11:02","slug":"advanced-e-mail-management-server-options","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/07\/02\/advanced-e-mail-management-server-options\/","title":{"rendered":"Advanced E-mail Management Server Options"},"content":{"rendered":"<p>As world presses on everything through automation SageCRM has given a provision to configure inbound emails on specific email id\u2019s in order to generate communications, cases etc. automatically.<br \/>\n<span style=\"color: #993300;\"><em><strong><b>GUMU:<\/b><\/strong><\/em><\/span>\u00a0<a title=\"ACT! to Sage CRM Migration using GUMU&#x2122;\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/06\/27\/act-to-sage-crm-migration-using-gumu\/\" target=\"_blank\">ACT! to Sage CRM Migration using GUMU&#x2122;<\/a><br \/>\nThroughout this blog site we have posted many articles in order to configure inbound emails and get the improved performance out of it. Now when we talk about performance of email manager service; we should know about the \u201c<b>Advanced E-mail management server options<\/b>\u201d which help from development as well as performance point of view.<br \/>\n<b>Advanced E-mail Management Server Options<\/b> settings can be accessed and modified as follows:<br \/>\n1. Go to <b>Administration<\/b> | <b>E-mail and Documents<\/b> | <b>Advanced E-mail Management Server Options<\/b>. The Advanced E-mail Management Server Options page is displayed.<br \/>\n2. Click on <b>Change<\/b> button.<br \/>\n3. After modifying settings, click <b>Save<\/b>.<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/07\/Img1.jpg\" target=\"_blank\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-large wp-image-8177\" alt=\"Img1\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/07\/Img1-1024x182.jpg\" width=\"595\" height=\"105\" \/><\/a><\/p>\n<p>Here is what every field is meant for and how it can be utilised<br \/>\n1.<b> Manager Logon<\/b>: This is user name of Sage CRM user with highest privileges. We can set any user here with profile access set to \u201c<b>Unrestricted Profile<\/b>\u201d.<br \/>\n2.\u00a0 <b>Manager Password<\/b>: Password for the user name entered in \u201c<b>Manager Logon<\/b>\u201d field.<br \/>\n3. <b>Debug<\/b>: This is one of the very useful settings.<br \/>\nSet this field to <b>Yes<\/b> when you are testing email service. This sends information to a log file in the CRM install directory by polling the mail server every 20 seconds.<br \/>\nNow when in production environment you should set this field to <b>No<\/b> for improved performance. \u00a0This polls the mail server less frequently, and sends less detailed information. The log file can be accessed from the main system directory, for example, &#8230;\\Program Files\\Sage\\CRM\\Services\\logs. The filename assigned to it is:<br \/>\n&lt;TODAYS_DATE&gt;&lt;INSTALL NAME&gt;MAILMANAGER.LOG<br \/>\nThe script is also sent to the administrator&#8217;s address specified on the E-mail Management Server Options page in Administration | E-mail Management Server Options. The section where the script failed is highlighted in the e-mail.<br \/>\n<b>Note<\/b>: Advanced E-mail Manager Functionality is not supported on Windows 2003 Small Business Server operating system. This is due to known issues with Exchange residing on the same server as CRM.<br \/>\n<span style=\"color: #993300;\"><em><strong>Also Read:<\/strong><\/em><\/span><br \/>\n1) <a title=\"Upgrading SageCRM with Inbound email customizations? Read this first.\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/05\/19\/upgrading-sagecrm-with-inbound-email-customizations-read-this-first\/\" target=\"_blank\">Upgrading SageCRM with Inbound email customizations? Read this first.<\/a><br \/>\n2) <a title=\"Processing Inbound Emails using Rule-sets\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/04\/17\/processing-inbound-emails-using-rule-sets\/\" target=\"_blank\">Processing Inbound Emails using Rule-sets<\/a><br \/>\n3) <a title=\"SMTP details for Custom Emails from COM API\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/01\/04\/smtp-details-for-custom-emails-from-com-api\/\" target=\"_blank\">SMTP details for Custom Emails from COM API<\/a><br \/>\n4) <a title=\"Disallow sending emails using outlook\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/10\/23\/disallow-sending-emails-using-outlook\/\" target=\"_blank\">Disallow sending emails using outlook<\/a><br \/>\n5) <a title=\"Invalid eWare user name error in Email Manager Service log\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2013\/09\/26\/invalid-eware-user-name-error-in-email-manager-service-log\/\" target=\"_blank\">Invalid eWare user name error in Email Manager Service log<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As world presses on everything through automation SageCRM has given a provision to configure inbound emails on specific email id\u2019s in order to generate communications, cases etc. automatically. GUMU:\u00a0ACT! to Sage CRM Migration using GUMU&#x2122; Throughout this blog site we have posted many articles in order to configure inbound emails and get the improved performance\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/07\/02\/advanced-e-mail-management-server-options\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[122,131,132,133,332,1],"tags":[1050,1548,1551,1716,2010,2268],"class_list":["post-8176","post","type-post","status-publish","format-standard","hentry","category-document-sage-crm","category-email","category-email-inbound","category-email-server","category-sage-crm","category-uncategorized","tag-email-inbound","tag-logs","tag-mail-manager","tag-option","tag-sage-crm","tag-server"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Advanced E-mail Management Server Options - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/07\/02\/advanced-e-mail-management-server-options\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Advanced E-mail Management Server Options - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"As world presses on everything through automation SageCRM has given a provision to configure inbound emails on specific email id\u2019s in order to generate communications, cases etc. automatically. 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