{"id":8199,"date":"2014-07-07T07:31:03","date_gmt":"2014-07-07T07:31:03","guid":{"rendered":"http:\/\/www.greytrix.com\/blogs\/sagecrm\/?p=8199"},"modified":"2018-12-04T11:32:58","modified_gmt":"2018-12-04T11:32:58","slug":"iis-tip-enable-32-bit-applications-on-64-bit-server","status":"publish","type":"post","link":"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/07\/07\/iis-tip-enable-32-bit-applications-on-64-bit-server\/","title":{"rendered":"IIS Tip \u2013 Enable 32-bit Applications on 64-bit server"},"content":{"rendered":"<p>Sage CRM setup process automatically creates a website and an application pool in an IIS with pre-defined settings. Sage CRM application runs based on these settings. Any incorrect setting on the application pool can cause Sage CRM application to stop functioning. Most of the settings are set properly in IIS; but there may be a few settings that need to be manually tweaked to run the Sage CRM Application. Recently we had observed similar thing on one of our demo machine.<\/p>\n<p><strong><i><span style=\"color: #993300;\">New Stuff:<\/span>\u00a0<\/i><\/strong><a title=\"Advanced E-mail Management Server Options\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/07\/02\/advanced-e-mail-management-server-options\/\" target=\"_blank\" rel=\"noopener\">Advanced E-mail Management Server Options<\/a><\/p>\n<p><strong>Problem Details:<\/strong><br \/>\nBelow message is appearing on screen as soon as we try to open Sage CRM.<br \/>\nHTTP Error 500.0 &#8211; Internal Server Error<br \/>\nCalling LoadLibraryEx on ISAPI filter \u201cC:\\Program Files (x86)\\Common Files\\Sage\\Sage 300 ERP\\Tomcat\\Jakarta\\isapi_redirect.dll&#8221; failed.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/07\/Error.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-8200\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/07\/Error.jpg\" alt=\"Error\" width=\"624\" height=\"241\" \/><\/a><b>System Configurations:<br \/>\nProcessor\u00a0<\/b>:<b> <\/b>Intel(R) Xeon(R) CPU\u00a0\u00a0 X3363 @ 2.83GHz<br \/>\n<b>Install memory (RAM)\u00a0<\/b>: 4.00 GB<br \/>\n<b>System Type\u00a0<\/b>: 64-bit operating system<b><br \/>\nServer\u00a0<\/b>:<b> <\/b>Microsoft Windows Server 2008 R2 Enterprise<br \/>\n<b>IIS Version\u00a0<\/b>:<b> <\/b>7.5<\/p>\n<p><b style=\"line-height: 1.6em;\">Solution:<br \/>\n<\/b>1) Start IIS and click on Application Pools.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/07\/Appl_pool.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-8201\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/07\/Appl_pool.jpg\" alt=\"Appl_pool\" width=\"628\" height=\"239\" \/><\/a>2)\u00a0Select CRM App Pool from the list of Application Pools.<br \/>\n3) Right-click on CRM App Pool and select <b>Advanced Settings<\/b>.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/07\/AppSettings.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-8203\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/07\/AppSettings.jpg\" alt=\"AppSettings\" width=\"572\" height=\"340\" \/><\/a>4) Set Enable 32-Bit Applications setting to <b>True <\/b>and<b> <\/b>click on <b>OK<\/b> button.<br \/>\n<a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/07\/Enable.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8202\" src=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/wp-content\/uploads\/2014\/07\/Enable.jpg\" alt=\"Enable\" width=\"430\" height=\"499\" \/><\/a>That\u2019s it! Now just restart IIS and start Sage CRM.<\/p>\n<p><span style=\"font-size: Medium;\"><strong>About Us<\/strong><\/span><br \/>\n<a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a> a globally recognized Premier Sage Gold Development Partner is a one stop solution provider for Sage ERP and Sage CRM needs. Being recognized and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.<\/p>\n<p><a href=\"https:\/\/www.greytrix.com\/\">Greytrix<\/a>\u00a0has some unique integration solutions for Sage CRM with Sage ERPs (<a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-x3-integration\">Sage Enterprise Management (Sage X3<\/a>),\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/intacct-apps-and-products\/gumu-sage-intacct-sage-crm-integration\">Sage Intacct<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-100-erp-integration\">Sage 100<\/a>,\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-500-erp-integration\">Sage 500<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/sage-crm\/gumu-sage-300-erp-integration\">Sage 300<\/a>).We also offer best-in-class\u00a0<a href=\"https:\/\/www.greytrix.com\/product\/erp-development\/sage-x3\">Sage ERP<\/a> and <a href=\"https:\/\/www.greytrix.com\/product\/crm-development\/sage-crm\">Sage CRM<\/a> customization and development services\u00a0to\u00a0Business\u00a0Partners,\u00a0End\u00a0Users and Sage PSG worldwide. Greytrix\u00a0helps in\u00a0migrating of Sage CRM from <a href=\"https:\/\/www.greytrix.com\/resources\/sage-erp-crm-migration.pdf\">Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer<\/a>. Our Sage CRM Product Suite includes <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/business-manager\">Greytrix Business Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-project-manager\">Sage CRM Project Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-resource-planner\">Sage CRM Resource Planner<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-contract-manager\">Sage CRM Contract Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-event-manager\">Sage CRM Event Manager<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-budget-planner\">Sage CRM Budget Planner<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/gmail-integration-for-sage-crm\">Gmail Integration<\/a>, <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-mobile-service-signature\">Sage CRM Mobile Service Signature<\/a> and <a href=\"https:\/\/www.greytrix.com\/product\/sage-crm-add-ons\/sage-crm-cti-framework\">Sage CRM CTI Framework<\/a>.<\/p>\n<p>Greytrix is a recognized <a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2017\/07\/26\/greytrix-on-boards-sage-global-rockstar-isv-program-with-gumu-for-sage-crm-sage-x3-solution\/\">Sage Rockstar ISV Partner<\/a> for GUMU&#x2122; Sage Enterprise Management \u2013 Sage CRM integration also listed on <a href=\"https:\/\/www.sage.com\/marketplace\/asb_ListingDetail?listingId=a1h24000007PC3aAAG\" target=\"_blank\" rel=\"noopener\">Sage Marketplace<\/a>.<\/p>\n<p>For more information on our integration solutions, please contact us at\u00a0<a href=\"mailto:sage@greytrix.com\">sage@greytrix.com<\/a>. We will be glad to assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sage CRM setup process automatically creates a website and an application pool in an IIS with pre-defined settings. Sage CRM application runs based on these settings. Any incorrect setting on the application pool can cause Sage CRM application to stop functioning. Most of the settings are set properly in IIS; but there may be a\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/07\/07\/iis-tip-enable-32-bit-applications-on-64-bit-server\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,5,83,134,180,181,336,337],"tags":[467,479,1065,1381,2010,2030,2031,2033],"class_list":["post-8199","post","type-post","status-publish","format-standard","hentry","category-32-bit","category-64-bit","category-crm72","category-enable","category-iis","category-iis7","category-sage-crm-7-1-sp2","category-sage-crm-7-2","tag-32-bit","tag-64-bit","tag-enable","tag-iis","tag-sage-crm","tag-sage-crm-7-0","tag-sage-crm-7-1","tag-sage-crm-7-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>IIS Tip \u2013 Enable 32-bit Applications on 64-bit server - Sage CRM \u2013 Tips, Tricks and Components<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greytrix.com\/blogs\/sagecrm\/2014\/07\/07\/iis-tip-enable-32-bit-applications-on-64-bit-server\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IIS Tip \u2013 Enable 32-bit Applications on 64-bit server - Sage CRM \u2013 Tips, Tricks and Components\" \/>\n<meta property=\"og:description\" content=\"Sage CRM setup process automatically creates a website and an application pool in an IIS with pre-defined settings. 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